# My sweety "helped" now I can't get mail! Help me. **URL:** \ **Category:** Factual Questions\ **Created:** [February 19, 2004, 8:56pm UTC](https://boards.straightdope.com/t/my-sweety-helped-now-i-cant-get-mail-help-me/230068 "2004-02-19T20:56:11Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![picunurse](https://avatars.discourse-cdn.com/v4/letter/p/7bcc69/32.png) [@picunurse](https://boards.straightdope.com/u/picunurse)\ **Post date:** [February 19, 2004, 8:56pm UTC](https://boards.straightdope.com/t/my-sweety-helped-now-i-cant-get-mail-help-me/230068/1 "2004-02-19T20:56:11Z")
I don’t _know_ why! He thinks reinitializing my hard drive helps. It doesn’t. Here’s the story. I’m old and set in my ways. If something works I try hard not to fix it. I drive a Mac G3 Blue & White. I use Netscape 4.79 (yes, that old!) as a browser & Comcast high speed cable access. It works for me, and I know I’ll have to upgrade soon.Well, when Hubby got a wild hair the other day, he chose to involve me & my innocent Mac. First, he had a big brain fart, and loaded 8.5 over OS 9.2.2. If anyone asks, that’s a _bad_ idea. It took me all day and half the night, but I got it mostly fixed. My only problem (ok, not my only problem) is my comcast mail. We set up the internet control panel on my machine. I didn’t change any preferences on Netscape. Now my comcast mail isn’t recognized. I’m sure I named something wrong or something simple like that. I know when Comcast took over from AT&T we had to change some things, but I don’t remember what. Can someone help me, Pleeeese??? I could live without e-mail, but I don’t want to! ---
**Author:** ![Fear\_Itself](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/fear_itself/32/19637_2.png) [@Fear\_Itself](https://boards.straightdope.com/u/Fear_Itself)\ **Post date:** [February 19, 2004, 9:17pm UTC](https://boards.straightdope.com/t/my-sweety-helped-now-i-cant-get-mail-help-me/230068/2 "2004-02-19T21:17:47Z")
I know setting up Netscape on the Mac isn’t the same as on the PC, but the email settings should be: [http://www.comcast.com/Support/Corp1/FAQ/FaqDetail\_1543.html](http://www.comcast.com/Support/Corp1/FAQ/FaqDetail_1543.html) > [@](#): > > [smtp.comcast.net](http://smtp.comcast.net) is the outgoing mail server. > > Server user name is your Comcast user name. > > [mail.comcast.net](http://mail.comcast.net) is the incoming mail server. > > Mail server type is POP3. ---
**Author:** ![porkchop\_d\_clown](https://avatars.discourse-cdn.com/v4/letter/p/3bc359/32.png) [@porkchop\_d\_clown](https://boards.straightdope.com/u/porkchop_d_clown)\ **Post date:** [February 19, 2004, 9:28pm UTC](https://boards.straightdope.com/t/my-sweety-helped-now-i-cant-get-mail-help-me/230068/3 "2004-02-19T21:28:25Z")
Picunurse - I hope you find your answer (I’m running 10.3, so I can’t really help) - but did you know apple has a large discussion board for questions like this? Check it out [here](http://discussions.info.apple.com/). Good luck! ---
**Author:** ![picunurse](https://avatars.discourse-cdn.com/v4/letter/p/7bcc69/32.png) [@picunurse](https://boards.straightdope.com/u/picunurse)\ **Post date:** [February 19, 2004, 10:15pm UTC](https://boards.straightdope.com/t/my-sweety-helped-now-i-cant-get-mail-help-me/230068/4 "2004-02-19T22:15:17Z")
> [@porkchop\_d\_clown](#): > > Picunurse - > > I hope you find your answer (I’m running 10.3, so I can’t really help) - but did you know apple has a large discussion board for questions like this? Check it out [here](http://discussions.info.apple.com/). > > Good luck! Thanks, Yes, I spent a good part of yesterday there. Part of my problem was Hubby didn’t _tell_ me he had loaded 8.5 over 9.2.2, so I was on his computer trying to find out why mine kept blowing up in my face. He finally mentioned it at 4:30pm. I spent the next couple hours untangling that mess. The Apple site didn’t have specifics, and Comcast won’t allow me access until I upgrade my browser. I think he does these things on purpose. He has Jaguar, too, so it doesn’t break. He wanted something to fix, and fix it he did! I’ll try **Fear Itself’s** fix. then move on to the problem of being stuck in OS 9.0 (My OS 9.1 disc blew up too) ---
**Author:** ![picunurse](https://avatars.discourse-cdn.com/v4/letter/p/7bcc69/32.png) [@picunurse](https://boards.straightdope.com/u/picunurse)\ **Post date:** [February 19, 2004, 10:20pm UTC](https://boards.straightdope.com/t/my-sweety-helped-now-i-cant-get-mail-help-me/230068/5 "2004-02-19T22:20:08Z")
> [@Fear Itself](#): > > I know setting up Netscape on the Mac isn’t the same as on the PC, but the email settings should be: > > [http://www.comcast.com/Support/Corp1/FAQ/FaqDetail\_1543.html](http://www.comcast.com/Support/Corp1/FAQ/FaqDetail_1543.html) Oh, Thank You, Thank You. You are a god. It works and I only have 79 pieces of spam! You all my return to your normal duties now.