# Neatdesk scanner software question

**URL:** <https://boards.straightdope.com/t/neatdesk-scanner-software-question/718561>\
**Category:** Factual Questions\
**Created:** [April 26, 2015, 7:26am UTC](https://boards.straightdope.com/t/neatdesk-scanner-software-question/718561 "2015-04-26T07:26:35Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Nobody](https://avatars.discourse-cdn.com/v4/letter/n/94ad74/32.png) [@Nobody](https://boards.straightdope.com/u/Nobody)\
**Post date:** [April 26, 2015, 7:26am UTC](https://boards.straightdope.com/t/neatdesk-scanner-software-question/718561/1 "2015-04-26T07:26:35Z")

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First, I tried Googling but came up with nothing.

I got a gift a month early. A Neatdesk scanner. When trying to set up the software it wanted me to go for a free 30 day trial for NeatCloud. I found no way to get around it, so I stopped installation. I did find a cite where people complained trying to cancel after the trial was a nightmare.

Anyway, for the question. Do you have to have NeatCloud to use the cabinet software?

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**Author:** ![FinsToTheLeft](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/finstotheleft/32/2930_2.png) [@FinsToTheLeft](https://boards.straightdope.com/u/FinsToTheLeft)\
**Post date:** [April 26, 2015, 12:05pm UTC](https://boards.straightdope.com/t/neatdesk-scanner-software-question/718561/2 "2015-04-26T12:05:57Z")

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I do have NeatCloud, but it’s not required. Most of my receipts I scan from my phone when I’m out and about, I use the scanner for things like bank statements and it all syncs together.

Since I’ve been using it since version 2 or so, I haven’t experienced the forced trial. The last time I had to call them for something, you speak to someone in Boston, so it was more or less understandable ������

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**Author:** ![Nobody](https://avatars.discourse-cdn.com/v4/letter/n/94ad74/32.png) [@Nobody](https://boards.straightdope.com/u/Nobody)\
**Post date:** [April 27, 2015, 3:17am UTC](https://boards.straightdope.com/t/neatdesk-scanner-software-question/718561/3 "2015-04-27T03:17:31Z")

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> [@FinsToTheLeft](#):
>
> I do have NeatCloud, but it’s not required. Most of my receipts I scan from my phone when I’m out and about, I use the scanner for things like bank statements and it all syncs together.
> 
> Since I’ve been using it since version 2 or so, I haven’t experienced the forced trial. The last time I had to call them for something, you speak to someone in Boston, so it was more or less understandable ��

When you were setting up the software, did it have you sign up for the cloud service first before anything else?

Thanks.

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**Author:** ![FinsToTheLeft](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/finstotheleft/32/2930_2.png) [@FinsToTheLeft](https://boards.straightdope.com/u/FinsToTheLeft)\
**Post date:** [April 28, 2015, 1:33am UTC](https://boards.straightdope.com/t/neatdesk-scanner-software-question/718561/4 "2015-04-28T01:33:02Z")

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I’ve been running the software since before NeatCloud was around, so it has been an upgrade install for me, but I’m pretty sure you can skip the cloud login.

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**Author:** ![Nobody](https://avatars.discourse-cdn.com/v4/letter/n/94ad74/32.png) [@Nobody](https://boards.straightdope.com/u/Nobody)\
**Post date:** [April 28, 2015, 3:06am UTC](https://boards.straightdope.com/t/neatdesk-scanner-software-question/718561/5 "2015-04-28T03:06:12Z")

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Thank you.