# Need help Uninstalling AVG free edition in Win 7 **URL:** \ **Category:** Factual Questions\ **Created:** [January 1, 2012, 6:08pm UTC](https://boards.straightdope.com/t/need-help-uninstalling-avg-free-edition-in-win-7/608062 "2012-01-01T18:08:50Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Ike\_Witt](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/ike_witt/32/283_2.png) [@Ike\_Witt](https://boards.straightdope.com/u/Ike_Witt)\ **Post date:** [January 1, 2012, 6:08pm UTC](https://boards.straightdope.com/t/need-help-uninstalling-avg-free-edition-in-win-7/608062/1 "2012-01-01T18:08:50Z")
For the love of all that is good I cannot uninstall AVG. I wanted to give Avira a try for my anti virus and installed it with no problems. I then go to uninstall AVG and have had nothing but problems. I think the first attempt was going to be okay but when I got sent to the AVG website to explain why I was dropping AVG, my computer BSOD’d on me. After the re-boot I see that AVG is still there with a yellow triangle on it. I can not complete the uninstall. I have repaired/reinstalled AVG but I still can’t get it to uninstall. The issue now seems to be the AVGIDSAgent which won’t stop. The uninstaller can’t stop the service, nor can I stop it manually. The service is even unstoppable for the AVG\_remover software. Any ideas? ---
**Author:** ![UFC\_Is\_Sux](https://avatars.discourse-cdn.com/v4/letter/u/46a35a/32.png) [@UFC\_Is\_Sux](https://boards.straightdope.com/u/UFC_Is_Sux)\ **Post date:** [January 1, 2012, 6:11pm UTC](https://boards.straightdope.com/t/need-help-uninstalling-avg-free-edition-in-win-7/608062/2 "2012-01-01T18:11:10Z")
Can you get to AVGIDSAgent via Task Manager (CTRL-ALT-DEL) and stop it that way? You can get the “authorized” uninstaller [here](http://www.avg.com/us-en/utilities). ---
**Author:** ![Ike\_Witt](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/ike_witt/32/283_2.png) [@Ike\_Witt](https://boards.straightdope.com/u/Ike_Witt)\ **Post date:** [January 1, 2012, 6:15pm UTC](https://boards.straightdope.com/t/need-help-uninstalling-avg-free-edition-in-win-7/608062/3 "2012-01-01T18:15:51Z")
> [@UFC\_Is\_Sux](#): > > Can you get to AVGIDSAgent via Task Manager (CTRL-ALT-DEL) and stop it that way? > > You can get the “authorized” uninstaller [here](http://www.avg.com/us-en/utilities). I have to ask if you even read the OP? Nothing was stopping the service. But it is no longer an issue. Can a passing mod please close this thread? ---
**Author:** ![UFC\_Is\_Sux](https://avatars.discourse-cdn.com/v4/letter/u/46a35a/32.png) [@UFC\_Is\_Sux](https://boards.straightdope.com/u/UFC_Is_Sux)\ **Post date:** [January 1, 2012, 6:21pm UTC](https://boards.straightdope.com/t/need-help-uninstalling-avg-free-edition-in-win-7/608062/4 "2012-01-01T18:21:47Z")
> [@Ike\_Witt](#): > > I have to ask if you even read the OP? Nothing was stopping the service. But it is no longer an issue. Sorry, I missed the last sentence in your OP. Good luck (I think). ---
**Author:** ![Fear\_Itself](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/fear_itself/32/19637_2.png) [@Fear\_Itself](https://boards.straightdope.com/u/Fear_Itself)\ **Post date:** [January 1, 2012, 6:33pm UTC](https://boards.straightdope.com/t/need-help-uninstalling-avg-free-edition-in-win-7/608062/5 "2012-01-01T18:33:00Z")
Try [Revo Uninstaller](http://www.revouninstaller.com/revo_uninstaller_free_download.html). ---
**Author:** ![BigT](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/bigt/32/12044_2.png) [@BigT](https://boards.straightdope.com/u/BigT)\ **Post date:** [January 3, 2012, 12:21am UTC](https://boards.straightdope.com/t/need-help-uninstalling-avg-free-edition-in-win-7/608062/6 "2012-01-03T00:21:21Z")
Well, for future reference: if you’re going to uninstall, you should always uninstall the old antivirus before installing the new one. In fact, my suggestion was going to be to use System Restore to return your system to before you installed Avira, and then uninstal AVG before installing Avira again. (Only problem with said advice is that antiviruses often don’t play nice with System Restore.)