# Need HELP with Internet Explorer

**URL:** <https://boards.straightdope.com/t/need-help-with-internet-explorer/187583>\
**Category:** Factual Questions\
**Created:** [July 10, 2003, 11:29pm UTC](https://boards.straightdope.com/t/need-help-with-internet-explorer/187583 "2003-07-10T23:29:39Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Logan](https://avatars.discourse-cdn.com/v4/letter/l/278dde/32.png) [@Logan](https://boards.straightdope.com/u/Logan)\
**Post date:** [July 10, 2003, 11:29pm UTC](https://boards.straightdope.com/t/need-help-with-internet-explorer/187583/1 "2003-07-10T23:29:39Z")

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A couple of days ago I began having this problem with Internet Explorer: If I visit a web page and want to save a picture from it, normally I would ‘right click’ the picture and from the menu I choose “save as”. Normally there are a couple of choices (such as .jpg & gif), but recently the only choice I am being presented with is “bitmap”. The problem also occurs with newsgroups in Outlook Express. My operating system is Windows ME.  
Anyone know what I have to do to get all the formats back? 😕

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**Author:** ![sailor](https://avatars.discourse-cdn.com/v4/letter/s/a587f6/32.png) [@sailor](https://boards.straightdope.com/u/sailor)\
**Post date:** [July 10, 2003, 11:37pm UTC](https://boards.straightdope.com/t/need-help-with-internet-explorer/187583/2 "2003-07-10T23:37:41Z")

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clear the cache

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**Author:** ![Logan](https://avatars.discourse-cdn.com/v4/letter/l/278dde/32.png) [@Logan](https://boards.straightdope.com/u/Logan)\
**Post date:** [July 11, 2003, 12:04am UTC](https://boards.straightdope.com/t/need-help-with-internet-explorer/187583/3 "2003-07-11T00:04:47Z")

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> [@](#):
>
> \*Originally posted by sailor \*  
> \*\*clear the cache \*\*

How?

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**Author:** ![World\_Eater](https://avatars.discourse-cdn.com/v4/letter/w/f04885/32.png) [@World\_Eater](https://boards.straightdope.com/u/World_Eater)\
**Post date:** [July 11, 2003, 12:16am UTC](https://boards.straightdope.com/t/need-help-with-internet-explorer/187583/4 "2003-07-11T00:16:59Z")

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Tools \> internet options \> Temporary internet files \> delete files

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**Author:** ![dantheman](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/dantheman/32/9421_2.png) [@dantheman](https://boards.straightdope.com/u/dantheman)\
**Post date:** [July 11, 2003, 12:45am UTC](https://boards.straightdope.com/t/need-help-with-internet-explorer/187583/5 "2003-07-11T00:45:42Z")

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This article will give you more info:

[http://support.microsoft.com/default.aspx?scid=kb;en-us;q260650](http://support.microsoft.com/default.aspx?scid=kb;en-us;q260650)

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**Author:** ![Logan](https://avatars.discourse-cdn.com/v4/letter/l/278dde/32.png) [@Logan](https://boards.straightdope.com/u/Logan)\
**Post date:** [July 11, 2003, 2:35am UTC](https://boards.straightdope.com/t/need-help-with-internet-explorer/187583/6 "2003-07-11T02:35:07Z")

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Thanks everyone ! That did the trick !!