Need new washing machine. Advice?

Here is a thread I started in March, 2018 asking for the same advice after my high-priced LG front-loader bit the dust (the main bearing failed, which would have required literally a total machine disassembly to replace). Your problem might be much simpler to repair (might even be trivial) and you should at least consider looking at that option.

Anyway, if you do consider getting a new machine, that thread may be of some help. I ended up getting the Maytag high-efficiency top-loader that I mentioned in one of my later posts, partly because the failure of the LG front-loader put me off the whole concept, and partly because I still have this hunch that a good top-loader with an effective agitator cleans better. It’s pretty easy on water use (unless you select the “tub fill” option) and typically takes in just enough water to completely cover the load and keep it soaked the whole wash and rinse cycles. It uses HE (high efficiency) detergent just like a front-loader.

It’s been working like a charm for two years now and I really like it. The particular model I mentioned has a larger tub than the next-cheaper Maytag and is well worth it. At the time, Sears was purchasing and rebranding a slightly modified model of the same machine as a Kenmore, which got reasonably good reviews, but Sears has been out of business around here for years. Which pissed me off until I found that the Maytag was essentially the same machine.

Anyway, for my purposes it’s ideal and you should have a look. I wouldn’t go back to a front-loader but that’s probably just my own bias.

ETA: Oh, and I agree with @Beckdawrek – keep it simple. Computerized front-loaders with touch screens? Meh! Give me a simple high-efficiency top-loader with dials and buttons.