I was in a similar situation a few years ago. I had my site (an artist’s portfolio site, essentially) on GoDaddy for many years. It was done in WordPress. Then, about two-three years ago, it got hacked: it came up as a viagra site, casino, or with Russian during a Google search, etc. GoDaddy would take absolutely no responsibility for protecting me —absolutely NOTHING. They blamed me for not having better security. This may have been true to some extent, since I am not a programmer and only knew how to update the WordPress site with new content, not implement new security features. But you would think they would offer some protections, some kind of firewall. And interest in keeping me as a customer by offering continual assistance with security. But we are in the era of pass-the-buck, not my problem. They wouldn’t even help me find out where the hack occurred, or how.
Anyway, I also became convinced that WordPress was outdated and vulnerable, so I just took the site down from GD and I went with Squarespace, under a different URL. It is much easier to build and maintain, and I am assuming they take more responsibility for security (but who knows). Good bye Daddy.
It’s a few months later. Still at GoDaddy. Main problem at the moment is our website-linked Workspace webmail is not getting all the e-mails, including those sent between my partner & myself. The GoDaddy CSRs are constantly trying to upsell us on Office 365 & charge us extra on importing the contents of both our Workspace e-mails. I asked one GoD-CSR why they can’t match other Hosting services offers of several, even unlimited, e-mail accounts with large/unlimited memory & company support, & he responded that other services just use cPanel based e-mail which is cheap in both cost & quality & notoriously unreliable.
So how true is this? To what extent are we jumping out of the frying pan & into the fire for going to another Hosting site for promises of supported massive e-mails.
How might I get a good business e-mail w/o changing hosting?
No, we resigned ourselves to stay with GoDaddy & get the Office 365 e-mail. It was just the path of least resistance & we’re not all that big. Sorry, I wish we had a story of beating The Man!
