I don’t think you’re getting it.
They are required to maintain the network, required to by law and regulation. The costs to maintain an organization capable of maintaining these networks are largely supported by traffic rates - long distance rates, local service rates, ISDN rates, DSL rates, etc.
All of these rates are either under the control of the regulatory agencies/the PSC’s of the various States, or exist in a situation where competitive pressures have made it impossible to raise them. Protocols and standards have arisen, from back when the internet was 4 computers in Western states, that dictate that all traffic is “equal”… because, it was assumed that the traffic itself wouldn’t impact the financial structure supporting the network.
However, that’s not the case. There are certain types of traffic, particularly VoIP, that uncercuts the financial underpinnings out from underneath the internet. VoIP essentially offers the hosting networks negative revenues, as every VoIP call that starts/ends in the ISP’s network does not pay the ISP any fees. (As opposed to your Sprint, et al, cell phone, which pays BellSouth, et al, a small fee for every call connected to a BellSouth customer).
So… the regulatory structure states that you must offer internet backbone traffic at rates significantly lower than residential/business calls, one that allows the engineers at Vonage to be able to offer long distance calls for, say, .01/minute. However, to support the cost of this infrastructure, you have developed a business model that helps subsidize it partially (or largely) through the use of long distance calls @ .5/minute.
Every minute of a Vonage call costs you $.04. Reach 1,000,000 minutes, and you’ve lost $400,000 of revenue to support the network.
You can’t raise your long-distance rates - you’ll lose all your customers! You can’t raise your traffic fees - the regulatory process will take 2 years for all the states! You can’t forbid somebody from using your network to exploit the regulations against you - that’s against the law!
Now personalize: You have a job that pays you .10 for every call you make. Your neighbors kid comes in to your house, calls your clients, and sells them the very same service (using your phone) for .06. You try to stop the kid, but you are told that he has as much (if not more! Because he isn’t a “dinosaur” :rolleyes: ) right to undercut you using your resources because of a concept known as Net Neutrality, a concept that people define for your ever financially-bleeding ears as being “all information is equal”.
But it’s not… some information is costing you $.10/call.
And as long as the infrastructure of the internet is maintained by for-profit companies with no legal protections and no financial protections to protect their investment, whose business model is under constant attack from the very users which use the network, the concept of Net Neutrality can not and will not live much longer.