# Netflix buffering problem - Apple TV **URL:** \ **Category:** Factual Questions\ **Created:** [August 12, 2013, 1:31am UTC](https://boards.straightdope.com/t/netflix-buffering-problem-apple-tv/665990 "2013-08-12T01:31:17Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Northern\_Piper](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/northern_piper/32/5304_2.png) [@Northern\_Piper](https://boards.straightdope.com/u/Northern_Piper)\ **Post date:** [August 12, 2013, 1:31am UTC](https://boards.straightdope.com/t/netflix-buffering-problem-apple-tv/665990/1 "2013-08-12T01:31:17Z")
We’re having a buffering issue with some shows on Netflix - keeps stopping every minute or so to buffer. We get an error message that suggest we change to a lower resolution, but our Apple TV setting is just “Auto,”. We don’t have any idea what would be a better setting. Any suggestions? ---
**Author:** ![Grrr](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/grrr/32/146_2.png) [@Grrr](https://boards.straightdope.com/u/Grrr)\ **Post date:** [August 12, 2013, 10:12am UTC](https://boards.straightdope.com/t/netflix-buffering-problem-apple-tv/665990/2 "2013-08-12T10:12:05Z")
If your getting the feed from wi-fi, you might try Ethernet cable. ThAt always does the trick for me. ---
**Author:** ![Munch](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/munch/32/5281_2.png) [@Munch](https://boards.straightdope.com/u/Munch)\ **Post date:** [August 12, 2013, 1:04pm UTC](https://boards.straightdope.com/t/netflix-buffering-problem-apple-tv/665990/3 "2013-08-12T13:04:57Z")
Make sure you update the firmware - we’d been having that issue as well. Also, try unplugging the power cord for a bit. How’s your wifi signal in general? If you can, connect it to ethernet - that’s always a better connection. Other than that, I got nothin’. Hope it works! ---
**Author:** ![Northern\_Piper](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/northern_piper/32/5304_2.png) [@Northern\_Piper](https://boards.straightdope.com/u/Northern_Piper)\ **Post date:** [August 12, 2013, 1:46pm UTC](https://boards.straightdope.com/t/netflix-buffering-problem-apple-tv/665990/4 "2013-08-12T13:46:03Z")
Thanks for the responses. It’s hard-wired - cable connection from our local tv cable company. Problem seems to have gone away now, but next time I’ll try unplugging it for a bit. Sometimes the lo-tech solutions are the best… ---
**Author:** ![pulykamell](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/pulykamell/32/3166_2.png) [@pulykamell](https://boards.straightdope.com/u/pulykamell)\ **Post date:** [August 12, 2013, 2:07pm UTC](https://boards.straightdope.com/t/netflix-buffering-problem-apple-tv/665990/5 "2013-08-12T14:07:49Z")
What kind of download speeds are you getting? I’m on wifi and my cable connection shows up as 50 Mb/sec according to [speedtest.net](http://speedtest.net). I remember having some stuttering problems with Netflix a long time ago, when I had download speeds closer to 10 Mb/sec. ---
**Author:** ![Cyros](https://avatars.discourse-cdn.com/v4/letter/c/a698b9/32.png) [@Cyros](https://boards.straightdope.com/u/Cyros)\ **Post date:** [August 12, 2013, 7:04pm UTC](https://boards.straightdope.com/t/netflix-buffering-problem-apple-tv/665990/6 "2013-08-12T19:04:29Z")
> [@Northern\_Piper](#): > > We’re having a buffering issue with some shows on Netflix - keeps stopping every minute or so to buffer. > > We get an error message that suggest we change to a lower resolution, but our Apple TV setting is just “Auto,”. We don’t have any idea what would be a better setting. > > Any suggestions? If it happens again I would suggest that you log into the Netflix website and under the settings area there is a spot where you can adjust the resolution that Netflix is sending to you (put in originally because Canadians live in the land of capped bandwidth). ---
**Author:** ![Amblydoper](https://avatars.discourse-cdn.com/v4/letter/a/fbc32d/32.png) [@Amblydoper](https://boards.straightdope.com/u/Amblydoper)\ **Post date:** [August 14, 2013, 4:28am UTC](https://boards.straightdope.com/t/netflix-buffering-problem-apple-tv/665990/7 "2013-08-14T04:28:44Z")
There are a small number of 3rd gen ATVs that were recalled. Do you have one? > **[Apple Initiates Replacement Program for 3rd Generation Apple TVs With Wi-Fi...](https://www.macrumors.com/2013/04/15/apple-initiates-replacement-program-for-3rd-generation-apple-tvs-with-wifi-connectivity-issues/)** > > Apple has notified its retail stores, authorized resellers, and AppleCare employees about WiFi issues being experienced by a small portion of its...