# Netflix, Firefox 38x and ''my list''

**URL:** <https://boards.straightdope.com/t/netflix-firefox-38x-and-my-list/723643>\
**Category:** Factual Questions\
**Created:** [June 27, 2015, 6:06pm UTC](https://boards.straightdope.com/t/netflix-firefox-38x-and-my-list/723643 "2015-06-27T18:06:20Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![janeslogin](https://avatars.discourse-cdn.com/v4/letter/j/df788c/32.png) [@janeslogin](https://boards.straightdope.com/u/janeslogin)\
**Post date:** [June 27, 2015, 6:06pm UTC](https://boards.straightdope.com/t/netflix-firefox-38x-and-my-list/723643/1 "2015-06-27T18:06:20Z")

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Recently Netflix reformatted and I got Firefox 38.0.5.

Now “+my list” is either missing or don’t work.

Sometimes I get a grey box that says ‘‘play’’ and no ‘‘my list’’ option.

Sometimes I get a circle with a plus and ‘‘my list’’ but it sometimes don’t work.

I have talked to Netflix persons and they don’t understand. They ask for an example, put the example title on my list, announce that it is fixed.

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**Author:** ![thelurkinghorror](https://avatars.discourse-cdn.com/v4/letter/t/7c8e57/32.png) [@thelurkinghorror](https://boards.straightdope.com/u/thelurkinghorror)\
**Post date:** [June 27, 2015, 6:16pm UTC](https://boards.straightdope.com/t/netflix-firefox-38x-and-my-list/723643/2 "2015-06-27T18:16:26Z")

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> **[Why do Java, Silverlight, Adobe Acrobat and other plugins no longer work? |...](https://support.mozilla.org/en-US/kb/npapi-plugins)**
>
> Since the release of Firefox version 52 in March 2017, NPAPI plugins no longer load, except for Adobe Flash. Learn more about this change.

Make sure everything is updated. Flash, Silverlight, etc.

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**Author:** ![kayaker](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/kayaker/32/441_2.png) [@kayaker](https://boards.straightdope.com/u/kayaker)\
**Post date:** [June 27, 2015, 6:19pm UTC](https://boards.straightdope.com/t/netflix-firefox-38x-and-my-list/723643/3 "2015-06-27T18:19:59Z")

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Have you tried with an alternate browser?

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**Author:** ![janeslogin](https://avatars.discourse-cdn.com/v4/letter/j/df788c/32.png) [@janeslogin](https://boards.straightdope.com/u/janeslogin)\
**Post date:** [June 28, 2015, 10:26pm UTC](https://boards.straightdope.com/t/netflix-firefox-38x-and-my-list/723643/4 "2015-06-28T22:26:12Z")

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> [@janeslogin](#):
>
> Recently Netflix reformatted and I got Firefox 38.0.5.
> 
> Now “+my list” is either missing or don’t work.
> 
> Sometimes I get a grey box that says ‘‘play’’ and no ‘‘my list’’ option.
> 
> Sometimes I get a circle with a plus and ‘‘my list’’ but it sometimes don’t work.
> 
> I have talked to Netflix persons and they don’t understand. They ask for an example, put the example title on my list, announce that it is fixed.

Above, except for the grey box appears to be Firefox formatting problems.

The grey/gray box gives me no way to get to +my list.