# Netflix Recommendations--what happened?
**URL:** https://boards.straightdope.com/t/netflix-recommendations-what-happened/443003
**Category:** Cafe Society
**Created:** [March 28, 2008, 2:07am UTC](https://boards.straightdope.com/t/netflix-recommendations-what-happened/443003 "2008-03-28T02:07:24Z")
**Posts on this page:** 7
**Page:** 1
### Author:  [@LawMonkey](https://boards.straightdope.com/u/LawMonkey)
#### Post date: [March 28, 2008, 2:07am UTC](https://boards.straightdope.com/t/netflix-recommendations-what-happened/443003/1 "2008-03-28T02:07:24Z")
Odd things are afoot at Netflix. A few days ago, recommendations and ratings went down. Then ratings returned. And suddenly–poof!–most of my recommendations have vanished. If I recall, I had between one and two thousand recommendations before. Now I have less than two hundred, with very few indeed in some of my favorite genres. (Foreign, TV).
What the heck is up? Anyone know?
ETA: There’s some information [here](http://www.hackingnetflix.com/2008/03/new-netflix-web.html#comments) , relating to the change in the homepage, and with several folks in the comments having the same recommendations issues. No explanation for what’s going on with ratings/recommends, though.
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### Author:  [@Misnomer](https://boards.straightdope.com/u/Misnomer)
#### Post date: [March 28, 2008, 3:24am UTC](https://boards.straightdope.com/t/netflix-recommendations-what-happened/443003/2 "2008-03-28T03:24:39Z")
I wonder if it has anything to do with Monday’s [site crash](http://blog.wired.com/gadgets/2008/03/netflix-goes-do.html)?
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### Author:  [@zagloba](https://boards.straightdope.com/u/zagloba)
#### Post date: [March 28, 2008, 3:24am UTC](https://boards.straightdope.com/t/netflix-recommendations-what-happened/443003/3 "2008-03-28T03:24:46Z")
The site had an unscheduled outage of 11 hours on Monday. Today’s San Jose Mercury News said they were still working to get the site fully functional again. I think they said they were still working on restoring the recommendations stuff.
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### Author:  [@twickster](https://boards.straightdope.com/u/twickster)
#### Post date: [March 28, 2008, 12:59pm UTC](https://boards.straightdope.com/t/netflix-recommendations-what-happened/443003/4 "2008-03-28T12:59:09Z")
I got an email from them this morning apologizing and saying they were going to give me a 10% credit (for what, I’m not sure – this month’s fee?) for the inconvenience.
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### Author:  [@Mahaloth](https://boards.straightdope.com/u/Mahaloth)
#### Post date: [March 28, 2008, 3:00pm UTC](https://boards.straightdope.com/t/netflix-recommendations-what-happened/443003/5 "2008-03-28T15:00:34Z")
[QUOTE=twickster]
I got an email from them this morning apologizing and saying they were going to give me a 10% credit (for what, I’m not sure – this month’s fee?) for the inconvenience.
[/QUOTE]
Yes, I think the credit back is for the current month.
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### Author:  [@twickster](https://boards.straightdope.com/u/twickster)
#### Post date: [March 28, 2008, 3:25pm UTC](https://boards.straightdope.com/t/netflix-recommendations-what-happened/443003/6 "2008-03-28T15:25:48Z")
Woo hoo! If I find a dime somewhere, I can go buy something off the Dollar Menu!
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### Author:  [@LurkMeister](https://boards.straightdope.com/u/LurkMeister)
#### Post date: [March 28, 2008, 9:02pm UTC](https://boards.straightdope.com/t/netflix-recommendations-what-happened/443003/7 "2008-03-28T21:02:21Z")
I’m only getting a 5% credit. I wonder if that’s because I only have the two at a time plan?