# No access to email sites **URL:** \ **Category:** Factual Questions\ **Created:** [September 16, 2007, 5:42am UTC](https://boards.straightdope.com/t/no-access-to-email-sites/419385 "2007-09-16T05:42:19Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Shai\_tan](https://avatars.discourse-cdn.com/v4/letter/s/f4b2a3/32.png) [@Shai\_tan](https://boards.straightdope.com/u/Shai_tan)\ **Post date:** [September 16, 2007, 5:42am UTC](https://boards.straightdope.com/t/no-access-to-email-sites/419385/1 "2007-09-16T05:42:19Z")
I can call up the hotmail sign-in page but when I put in my password, it shows “page cannot be displayed”. I log in to my personal web address thru [godaddy.com](http://godaddy.com). The Godaddy site comes up, but clicking the “my email account” button sends me once again to “page cannot be displayed”. Every other site I visit has links that work perfectly, just not my email sites. Anyone else having trouble? Is it a problem on my end or something with the servers? ---
**Author:** ![Joey\_P](https://avatars.discourse-cdn.com/v4/letter/j/919ad9/32.png) [@Joey\_P](https://boards.straightdope.com/u/Joey_P)\ **Post date:** [September 16, 2007, 5:45am UTC](https://boards.straightdope.com/t/no-access-to-email-sites/419385/2 "2007-09-16T05:45:33Z")
[QUOTE=Shai’tan] I can call up the hotmail sign-in page but when I put in my password, it shows “page cannot be displayed”. I log in to my personal web address thru [godaddy.com](http://godaddy.com). The Godaddy site comes up, but clicking the “my email account” button sends me once again to “page cannot be displayed”. Every other site I visit has links that work perfectly, just not my email sites. Anyone else having trouble? Is it a problem on my end or something with the servers? [/QUOTE] Are you at work? ---
**Author:** ![nonacetone](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/nonacetone/32/2819_2.png) [@nonacetone](https://boards.straightdope.com/u/nonacetone)\ **Post date:** [September 16, 2007, 5:47am UTC](https://boards.straightdope.com/t/no-access-to-email-sites/419385/3 "2007-09-16T05:47:12Z")
No problem on my end, **Shai’tan**. Maybe it’s your server, like you said. Good luck! I hope it clears up soon, as it’s difficult to function without email! (In my case, anyway!) ---
**Author:** ![PBear42](https://avatars.discourse-cdn.com/v4/letter/p/ecccb3/32.png) [@PBear42](https://boards.straightdope.com/u/PBear42)\ **Post date:** [September 16, 2007, 5:54am UTC](https://boards.straightdope.com/t/no-access-to-email-sites/419385/4 "2007-09-16T05:54:01Z")
I’m having this problem with Hotmail (which recently migrated to “Live”) on my home PC, but able to access (as of this morning) at a cybercafe. I presume it’s a cookie problem, but that’s just an educated guess. No idea how to fix. ---
**Author:** ![ZipperJJ](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/zipperjj/32/211_2.png) [@ZipperJJ](https://boards.straightdope.com/u/ZipperJJ)\ **Post date:** [September 16, 2007, 5:54am UTC](https://boards.straightdope.com/t/no-access-to-email-sites/419385/5 "2007-09-16T05:54:56Z")
Can you get to other secure sites, like a banking or credit card site (the part after you log in)? Could be a problem with HTTPS. Here, try this one: [https://secure.authorize.net/](https://secure.authorize.net/) It’s secure right off the bat, no logging in required. Can you get there? ---
**Author:** ![PBear42](https://avatars.discourse-cdn.com/v4/letter/p/ecccb3/32.png) [@PBear42](https://boards.straightdope.com/u/PBear42)\ **Post date:** [September 16, 2007, 3:57pm UTC](https://boards.straightdope.com/t/no-access-to-email-sites/419385/6 "2007-09-16T15:57:56Z")
Last night, I was able to access Hotmail via Mozilla and submitted a tech support request. This morning, it was suggested that my failure to upgrade to Live was causing the problem. (As I recall, got an email saying that would happen automatically, but whatever.) So, again from Mozilla, I upgraded and Hotmail (Live) is now working in IE7. If you don’t have Mozilla, I imagine you could do the same thing from any cybercafe (no cookies). ---
**Author:** ![Shai\_tan](https://avatars.discourse-cdn.com/v4/letter/s/f4b2a3/32.png) [@Shai\_tan](https://boards.straightdope.com/u/Shai_tan)\ **Post date:** [September 16, 2007, 7:49pm UTC](https://boards.straightdope.com/t/no-access-to-email-sites/419385/7 "2007-09-16T19:49:31Z")
[QUOTE=PBear42] Last night, I was able to access Hotmail via Mozilla and submitted a tech support request. This morning, it was suggested that my failure to upgrade to Live was causing the problem. (As I recall, got an email saying that would happen automatically, but whatever.) So, again from Mozilla, I upgraded and Hotmail (Live) is now working in IE7. If you don’t have Mozilla, I imagine you could do the same thing from any cybercafe (no cookies). [/QUOTE] I voluntarily upgraded to Live as soon as it was offered. So that wasn’t the problem. Hotmail wasn’t the only email site not working for me. I too suspected the problem might only be with secure sites, but don’t know what would cause it. Anyhow the problem disappeared today. I have access again. Thanks for the suggestions everyone.