# No sound on YouTube on my laptop? **URL:** \ **Category:** Factual Questions\ **Tags:** computer-hardware\ **Created:** [June 8, 2024, 6:55pm UTC](https://boards.straightdope.com/t/no-sound-on-youtube-on-my-laptop/1002636 "2024-06-08T18:55:45Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Chefguy](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/chefguy/32/138_2.png) [@Chefguy](https://boards.straightdope.com/u/Chefguy)\ **Post date:** [June 8, 2024, 6:55pm UTC](https://boards.straightdope.com/t/no-sound-on-youtube-on-my-laptop/1002636/1 "2024-06-08T18:55:45Z")
I have sound on Netflix and other streaming apps on my HP, but nothing on YouTube. Tried the troubleshooter, sound is turned on, etc. Nothing. Any clues? ---
**Author:** ![Chefguy](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/chefguy/32/138_2.png) [@Chefguy](https://boards.straightdope.com/u/Chefguy)\ **Post date:** [June 8, 2024, 7:03pm UTC](https://boards.straightdope.com/t/no-sound-on-youtube-on-my-laptop/1002636/2 "2024-06-08T19:03:47Z")
Follow-up: I have sound when I use MS Edge, but not Chrome. ---
**Author:** ![AHunter3](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/ahunter3/32/368_2.png) [@AHunter3](https://boards.straightdope.com/u/AHunter3)\ **Post date:** [June 8, 2024, 7:03pm UTC](https://boards.straightdope.com/t/no-sound-on-youtube-on-my-laptop/1002636/3 "2024-06-08T19:03:53Z")
a) Try a different web browser. Same issue? If not, could be plug-ins (ad blockers etc) or corrupted prefs / corrupted cookies. b) You refer to “other streaming APPS on your HP”; are you, in fact, using your _web browser_ to stream videos with sound from Netflix, and the sound works fine? It’s the reference to “apps” that’s throwing me off here; to me, Edge is an “app”; Google Chrome is an “app”; Safari is an “app”. Netflix is a web site / web service. c) Create a different user account (new Windows account or new MacOS account). Launch web browser, go to YouTube. Sound? d) Do you have any type of widget that displays sound levels? ---
**Author:** ![Chefguy](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/chefguy/32/138_2.png) [@Chefguy](https://boards.straightdope.com/u/Chefguy)\ **Post date:** [June 8, 2024, 7:05pm UTC](https://boards.straightdope.com/t/no-sound-on-youtube-on-my-laptop/1002636/4 "2024-06-08T19:05:45Z")
> [@AHunter3](#): > > You refer to “other streaming APPS on your HP”; are you, in fact, using your _web browser_ to stream videos with sound from Netflix, and the sound works fine? I’m talking about when I go to the NFLX or Hulu website, the sound works fine. See my previous post about using Edge. It appears that it’s Chrome that is the problem. ---
**Author:** ![Chefguy](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/chefguy/32/138_2.png) [@Chefguy](https://boards.straightdope.com/u/Chefguy)\ **Post date:** [June 8, 2024, 7:12pm UTC](https://boards.straightdope.com/t/no-sound-on-youtube-on-my-laptop/1002636/5 "2024-06-08T19:12:41Z")
Okay, I went and cleared browsing data, including cookies, etc. and it looks like sound is back for youtube. ---
**Author:** ![J-P\_L](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/j-p_l/32/3156_2.png) [@J-P\_L](https://boards.straightdope.com/u/J-P_L)\ **Post date:** [June 8, 2024, 7:41pm UTC](https://boards.straightdope.com/t/no-sound-on-youtube-on-my-laptop/1002636/6 "2024-06-08T19:41:27Z")
Do you use an ad blocker, if so, which one. I had a similar problem a few weeks ago where the sound would not play on some videos on Chrome. I found that if I muted the sound using the speaker icon at the bottom left and then unmuted it, the sound came back. I blamed it on the ads war that Youtube is currently waging. I have not had the issue for at least two week now. I use AdBlock Plus ---
**Author:** ![AHunter3](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/ahunter3/32/368_2.png) [@AHunter3](https://boards.straightdope.com/u/AHunter3)\ **Post date:** [June 8, 2024, 8:03pm UTC](https://boards.straightdope.com/t/no-sound-on-youtube-on-my-laptop/1002636/7 "2024-06-08T20:03:22Z")
👍 Yeah, spoiled cookies or cached sound preferences that are ignoring what you’re telling it to do at the moment. ---
**Author:** ![Chefguy](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/chefguy/32/138_2.png) [@Chefguy](https://boards.straightdope.com/u/Chefguy)\ **Post date:** [June 8, 2024, 9:01pm UTC](https://boards.straightdope.com/t/no-sound-on-youtube-on-my-laptop/1002636/8 "2024-06-08T21:01:30Z")
Two ad blockers, so twice the fun: Adblock and Ublock Origin. Thanks for the help, friends, although I was sorta looking for an excuse to buy a new laptop.