# Norton Antivirus found adware, but I can't find it!

**URL:** <https://boards.straightdope.com/t/norton-antivirus-found-adware-but-i-cant-find-it/288574>\
**Category:** Factual Questions\
**Created:** [February 5, 2005, 10:06pm UTC](https://boards.straightdope.com/t/norton-antivirus-found-adware-but-i-cant-find-it/288574 "2005-02-05T22:06:32Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Hey\_It\_s\_That\_Guy](https://avatars.discourse-cdn.com/v4/letter/h/6f9a4e/32.png) [@Hey\_It\_s\_That\_Guy](https://boards.straightdope.com/u/Hey_It_s_That_Guy)\
**Post date:** [February 5, 2005, 10:06pm UTC](https://boards.straightdope.com/t/norton-antivirus-found-adware-but-i-cant-find-it/288574/1 "2005-02-05T22:06:32Z")

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Hello all,

I checked the computer thread here on GQ first, but it doesn’t address my question. Hopefully this isn’t a big deal, though.

The last few times I’ve run Norton Antivirus, it found one adware program that it is never able to delete. The file is called:

C:\WINDOWS\Downloaded Program Files\webdlg32.dll

Sometimes Norton can’t delete a file, so I just go into Windows Explorer, track it down using the path given by Norton, and delete it myself. But this one isn’t here, and I’ve looked all over! I even used the “Search for Files and Folders” command, but there’s no sign of “webdlg32.dll” on my entire computer. This is Symantec’s page for it:

> **[Symantec Security Center](https://www.broadcom.com/support/security-center)**
>
> Symantec security research centers around the world provide unparalleled analysis of and protection from IT security threats that include malware, security risks, vulnerabilities, and spam.

I don’t have the toolbar it speaks of, nor do I have “SB Soft” on my Add/Remove Programs list. I ran Adaware and Spybot, and they couldn’t find anything like it either. So am I completely safe, or is something more insidious happening?

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<div class="post-metadata">

**Author:** ![Hey\_It\_s\_That\_Guy](https://avatars.discourse-cdn.com/v4/letter/h/6f9a4e/32.png) [@Hey\_It\_s\_That\_Guy](https://boards.straightdope.com/u/Hey_It_s_That_Guy)\
**Post date:** [February 5, 2005, 10:07pm UTC](https://boards.straightdope.com/t/norton-antivirus-found-adware-but-i-cant-find-it/288574/2 "2005-02-05T22:07:55Z")

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Oh, if it makes a difference, I have Google Toolbar installed to block pop-up ads, I run Norton, CWS Shredder, Adaware, and Spybot about once a week, and I have Spyware Blaster running in the background too.

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**Author:** ![danceswithcats](https://avatars.discourse-cdn.com/v4/letter/d/9e8a1a/32.png) [@danceswithcats](https://boards.straightdope.com/u/danceswithcats)\
**Post date:** [February 6, 2005, 12:55am UTC](https://boards.straightdope.com/t/norton-antivirus-found-adware-but-i-cant-find-it/288574/3 "2005-02-06T00:55:45Z")

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[This thread from another board](http://computercops.biz/postitle101271-0-0-.html) addresses your problem. Good luck.