# Norton is long gone from my Mac, but I still get message when I start Firefox **URL:** \ **Category:** Factual Questions\ **Created:** [July 6, 2020, 3:16am UTC](https://boards.straightdope.com/t/norton-is-long-gone-from-my-mac-but-i-still-get-message-when-i-start-firefox/914436 "2020-07-06T03:16:16Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Aeschines](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/aeschines/32/16251_2.png) [@Aeschines](https://boards.straightdope.com/u/Aeschines)\ **Post date:** [July 6, 2020, 3:16am UTC](https://boards.straightdope.com/t/norton-is-long-gone-from-my-mac-but-i-still-get-message-when-i-start-firefox/914436/1 "2020-07-06T03:16:16Z")
When I start Firefox (e.g., after a crash, which happens all the time), I get the message: “This version of Firefox is not supported by Norton Confidential,” etc. I looked to see if any Norton stuff is still on my Mac. I couldn’t find anything (I probably deleted it more than 5 years ago). I looked to see if I had any related extensions. Again, nothing. Any way I can get rid of this? And why does it still appear? Thanks for your help! ---
**Author:** ![bardos](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/bardos/32/1069_2.png) [@bardos](https://boards.straightdope.com/u/bardos)\ **Post date:** [July 6, 2020, 5:48pm UTC](https://boards.straightdope.com/t/norton-is-long-gone-from-my-mac-but-i-still-get-message-when-i-start-firefox/914436/2 "2020-07-06T17:48:30Z")
The uninstall process could have left bits and pieces. As well, Norton, whose programs act similar to viruses, I kid you not. They place “tentacles” around almost everywhere in your system and slow it down measurably. I would look for some 3rd party registry cleaner to begin with. I like Ace Utilities, may not be viable for MAC. Maybe a 3rd party uninstall program which may actually see Norton as still around. Good program for Mac is “Cleanmymac” ---
**Author:** ![Dewey\_Finn](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/dewey_finn/32/4222_2.png) [@Dewey\_Finn](https://boards.straightdope.com/u/Dewey_Finn)\ **Post date:** [July 6, 2020, 6:18pm UTC](https://boards.straightdope.com/t/norton-is-long-gone-from-my-mac-but-i-still-get-message-when-i-start-firefox/914436/3 "2020-07-06T18:18:40Z")
Norton itself has a [program](https://support.norton.com/sp/en/us/home/current/solutions/kb20080427024142EN) to remove Norton software from a Mac. If I were you, I’d start with that before getting third-party utilities. ---
**Author:** ![AHunter3](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/ahunter3/32/368_2.png) [@AHunter3](https://boards.straightdope.com/u/AHunter3)\ **Post date:** [July 6, 2020, 7:52pm UTC](https://boards.straightdope.com/t/norton-is-long-gone-from-my-mac-but-i-still-get-message-when-i-start-firefox/914436/4 "2020-07-06T19:52:08Z")
> [@bardos](#): > > I would look for some 3rd party registry cleaner to begin with Well, MacOS doesn’t have a registry, but yeah, programs can leave tentacles on a Mac. Startup kexts, etc. ---
**Author:** ![bardos](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/bardos/32/1069_2.png) [@bardos](https://boards.straightdope.com/u/bardos)\ **Post date:** [July 6, 2020, 8:34pm UTC](https://boards.straightdope.com/t/norton-is-long-gone-from-my-mac-but-i-still-get-message-when-i-start-firefox/914436/5 "2020-07-06T20:34:33Z")
LOL, I have the windows brainwash mind ---
**Author:** ![Aeschines](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/aeschines/32/16251_2.png) [@Aeschines](https://boards.straightdope.com/u/Aeschines)\ **Post date:** [July 6, 2020, 9:40pm UTC](https://boards.straightdope.com/t/norton-is-long-gone-from-my-mac-but-i-still-get-message-when-i-start-firefox/914436/6 "2020-07-06T21:40:49Z")
Thanks for the replies! Do you think Cleammymac could solve this? I’ve thought of giving that a try in the past.