# Norton360:  Renew for $75 or buy new for $40--What am I missing here?

**URL:** <https://boards.straightdope.com/t/norton360-renew-for-75-or-buy-new-for-40-what-am-i-missing-here/640952>\
**Category:** Factual Questions\
**Created:** [November 14, 2012, 4:09am UTC](https://boards.straightdope.com/t/norton360-renew-for-75-or-buy-new-for-40-what-am-i-missing-here/640952 "2012-11-14T04:09:20Z")\
**Posts on this page:** 2\
**Page:** 2

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**Author:** ![Senegoid](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/senegoid/32/6606_2.png) [@Senegoid](https://boards.straightdope.com/u/Senegoid)\
**Post date:** [November 16, 2012, 3:00am UTC](https://boards.straightdope.com/t/norton360-renew-for-75-or-buy-new-for-40-what-am-i-missing-here/640952/21 "2012-11-16T03:00:40Z")

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> [@Fear\_Itself](#):
>
> It could be the Norton, but it could also be Windows 7. Have you disabled password protected sharing on the Windows 7 machine? If it is not disabled, it can cause problems sharing with XP machines, and it won’t tell you what the problem is.
> 
> To disable password protected sharing in Windows 7, open the Network and Sharing Center . . .

Yes, I went through the Network and Sharing Center stuff and set everything to be as “unsecure” as possible. Also tried both options for that 128-bit or 56-bit or whatever security setting (sorry, don’t have the exact wording of the option in front of me).

One suggestion I found on some message board claimed his server machine name had a hyphen in it, and when he renamed it without a hyphen — voila! Problem solved! :dubious: Sure enough, our server had a hyphen, so I renamed it and — voila! Uh, wait a minute… Problem not solved.

Another suggestion recommended going to Control Panel–\>Admin Tools–\>Local Security Policy–\>Local Policy–\>Security Options and setting “Network Access: Do not allow anonymous enumeration of SAM accounts and shares” to be “Disabled”.

Problem: On our Windows 7 server, under Admin Tools, there is no Local Security Policy or any other kind of Policy anywhere that I could find. I that some option add-on I need to download? I began to wonder how many all-different operating systems there are, all calling themselves Windows 7.

I’m hoping now that if I can just find a way to make Norton360 butt out enough for me to try it that way, everything will magically be okay and we’ll live happily ever after.

ETA: Just found my notes with the exact error I get (hope I can type it in 5 minutes or less):

```auto

\\Hssc is not accessible. You might not have permission to use this
network resource. Contact the administrator of this server to find out
if you have access permissions.

The network path was not found.

```

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**Author:** ![Jormungandr](https://avatars.discourse-cdn.com/v4/letter/j/a6a055/32.png) [@Jormungandr](https://boards.straightdope.com/u/Jormungandr)\
**Post date:** [November 16, 2012, 3:33am UTC](https://boards.straightdope.com/t/norton360-renew-for-75-or-buy-new-for-40-what-am-i-missing-here/640952/22 "2012-11-16T03:33:41Z")

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> [@phxjcc](#):
>
> Umm,  
> Ok—yes, I DO have to remove Norton 360 and then install the newly purchased one–but REALLY?
> 
> AYFKM?
> 
> Let’s see at my hourly rate of approximately, ummm $0, I just saved $35?
> 
> Symantec: GFY, I don’t have anything better to do.

No, you don’t need to unistall. You can buy a new key and use it to renew. I asked them about it recently.

[Renewing Norton 360 with new key](http://community.norton.com/t5/Norton-360/Renewing-with-New-Key/td-p/849274)

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