# Now My DVD burner is not working! **URL:** \ **Category:** Factual Questions\ **Created:** [September 4, 2005, 9:50am UTC](https://boards.straightdope.com/t/now-my-dvd-burner-is-not-working/320032 "2005-09-04T09:50:56Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Muad\_Dib](https://avatars.discourse-cdn.com/v4/letter/m/35a633/32.png) [@Muad\_Dib](https://boards.straightdope.com/u/Muad_Dib)\ **Post date:** [September 4, 2005, 9:50am UTC](https://boards.straightdope.com/t/now-my-dvd-burner-is-not-working/320032/1 "2005-09-04T09:50:56Z")
I don’t know why, it has just stopped. What will happen, no matter what burning software I use or type of burning I do, is that it will do most of the job, then stop claiming that there was a write error. Leaving me frustrated and with another shiny coaster. I am using XP and a Samsung TS-H552B drive. Also, after installing Alcohol 120% ( I am sure if this was the start of it, though), it now occasionally miss-recognizes it as a non-burning CD-drive. I uninstalled the program, but the problem persists. Programs like Nero are still able to use it (although they ultimately fail) but the windows add-on [ISO Recorder](http://isorecorder.alexfeinman.com/) is no longer capable of recognizing the drive as a burner. I have installed the latest firmware, and I could find no newer drivers. ---
**Author:** ![Mr.Blue\_Sky](https://avatars.discourse-cdn.com/v4/letter/m/d26b3c/32.png) [@Mr.Blue\_Sky](https://boards.straightdope.com/u/Mr.Blue_Sky)\ **Post date:** [September 4, 2005, 1:32pm UTC](https://boards.straightdope.com/t/now-my-dvd-burner-is-not-working/320032/2 "2005-09-04T13:32:31Z")
Can you burn a CD? If this fails then I would say the drive is toast. ---
**Author:** ![Muad\_Dib](https://avatars.discourse-cdn.com/v4/letter/m/35a633/32.png) [@Muad\_Dib](https://boards.straightdope.com/u/Muad_Dib)\ **Post date:** [September 4, 2005, 8:05pm UTC](https://boards.straightdope.com/t/now-my-dvd-burner-is-not-working/320032/3 "2005-09-04T20:05:13Z")
> [@Mr. Blue Sky](#): > > Can you burn a CD? If this fails then I would say the drive is toast. Actually, that is what I have been trying to do. I don’t think that I have attempted a DVD burn. ---
**Author:** ![Mr.Blue\_Sky](https://avatars.discourse-cdn.com/v4/letter/m/d26b3c/32.png) [@Mr.Blue\_Sky](https://boards.straightdope.com/u/Mr.Blue_Sky)\ **Post date:** [September 4, 2005, 8:14pm UTC](https://boards.straightdope.com/t/now-my-dvd-burner-is-not-working/320032/4 "2005-09-04T20:14:57Z")
Have you tried “removing” the drive from the device manager and rebooting? Does the burning software have a drive speed test option? Back when I used Roxio, it would test the read/write capabilites of a drive when first installed. ---
**Author:** ![Muad\_Dib](https://avatars.discourse-cdn.com/v4/letter/m/35a633/32.png) [@Muad\_Dib](https://boards.straightdope.com/u/Muad_Dib)\ **Post date:** [September 5, 2005, 6:30am UTC](https://boards.straightdope.com/t/now-my-dvd-burner-is-not-working/320032/5 "2005-09-05T06:30:32Z")
Nope, didn’t work. ☹ Although, I was able to copy a single text file onto a test CD using the standard Windows “drag and drop” feature. ---
**Author:** ![Muad\_Dib](https://avatars.discourse-cdn.com/v4/letter/m/35a633/32.png) [@Muad\_Dib](https://boards.straightdope.com/u/Muad_Dib)\ **Post date:** [September 5, 2005, 6:34am UTC](https://boards.straightdope.com/t/now-my-dvd-burner-is-not-working/320032/6 "2005-09-05T06:34:10Z")
Here is the error log produced: ########################### System Information ########################### Windows XP Home Edition 5.1 Service Pack 2 (Build 2600) Processor info: AMD Athlon™ XP 2100+ (1759MHz) Memory Available to Windows: 523,736 KB ############################ Program Information ########################### File Name: C:\Program Files\Alcohol Soft\Alcohol 120\Alcohol.exe Company Name: Alcohol Soft Development Team Description: Alcohol 120% Original: alcohol.exe Product: Alcohol 120% Trademarks: Alcohol Soft Development Team Copyright: Copyright© 2002-2005 Alcohol Soft Development Team Version: 1.9.5 ( Build 3105 ) Date: 2005/09/05 Size: 1517568 Bytes Hash: 7b483efea095f765ee87cc5b23643dcd Hash(1): d1a6dcfed81ff332d01c55e3cbc5c0e68bc7c1025c3ae23577c953ca5d59955 Hash(2): 80965b475776dcff3fc125950300bc53e7fff35f2cb2cb2f83c727ad952c740 File Name: C:\Program Files\Alcohol Soft\Alcohol 120\alcoholx.dll Description: Alcohol virtual device control library Original: alcoholx.dll Copyright: Copyright © 2000-2004 Version: 3.47.0 ( Build 0 ) Date: 2004/08/12 Size: 74752 Bytes Hash: 1b7083f2ca3a98bb3c14c3a08ad5c2d2 File Name: C:\Program Files\Alcohol Soft\Alcohol 120\devsupp.dll Company Name: Alcohol Soft Development Team Description: Alcohol Software Device Capability Library Original: devsupp.dll Product: Alcohol Software Device Capability Library Copyright: Copyright© 2002-2003 Alcohol Soft Development Team Version: 2.4.0 ( Build 627 ) Date: 2005/06/27 Size: 42496 Bytes Hash: 4e112134e74179bf3f0f69a93603131b ########################### Options Setting ########################### Devices control interface: Default Driver Control Interface CPU Priority Level: High Memory Buffer Size (MB): 128 Examine the accuracy of data read from physical device: Yes Turn off “Auto-Select best write speed” function if possible: No Overburn disc(s): No Fill memory buffer before recording discs: Yes Ignore Media Type: Yes RMPS (Recordable Media Physical Signature) Emulation: No BAD Sectors Emulation: No Sub-Channel Data Fixed & Emulation: No Laserlock Emulation: No Current Language: English ############################ Device(s) List ############################ (E:) TSSTcorp CD/DVDW TS-H552B (atapi, Port 0, Bus 0, Target 1, Lun 0) (D:) TSSTcorp DVD-ROM TS-H352A (atapi, Port 0, Bus 0, Target 0, Lun 0) (F:) SCSIVAX DVD/CD-ROM (Vax347s, Port 2, Bus 0, Target 0, Lun 0) ##################### Installed Device Drivers List ##################### 1394BUS.SYS ACPI.sys afd.sys AFS2K.SYS amdk7.sys arp1394.sys aspi32.sys audstub.sys BATTC.SYS BCMNTIO.sys Beep.SYS BOOTVID.dll CdaC15BA.SYS Cdfs.SYS cdrom.sys CLASSPNP.SYS compbatt.sys disk.sys dump\_atapi.sys dump\_WMILIB.SYS Dxapi.sys dxg.sys dxgthk.sys enodpl.sys Fastfat.SYS fasttrak.sys fdc.sys fetnd5b.sys Fips.SYS fltmgr.sys Fs\_Rec.SYS ftdisk.sys gameenum.sys hal.dll HIDCLASS.SYS HIDPARSE.SYS hidusb.sys HPZid412.sys HPZipr12.sys HPZius12.sys HTTP.sys i8042prt.sys imapi.sys ipnat.sys ipsec.sys isapnp.sys iviaspi.sys kbdclass.sys KDCOM.DLL ks.sys KSecDD.sys LHidFlt2.sys LHidUsb.Sys LMouFlt2.sys MAPMEM.sys mnmdd.SYS mouclass.sys mouhid.sys MountMgr.sys mrxsmb.sys Msfs.SYS msgpc.sys mssmbios.sys Mup.sys MxlW2k.SYS NAVENG.Sys NavEx15.Sys NDIS.sys ndistapi.sys ndiswan.sys NDProxy.SYS netbios.sys netbt.sys nic1394.sys NPDRIVER.SYS Npfs.SYS ntdll.dll Ntfs.sys ntoskrnl.exe Null.SYS nv4\_disp.dll nv4\_mini.sys ohci1394.sys PartMgr.sys pci.sys PCIIDEX.SYS psched.sys ptilink.sys PxHelp20.sys rasacd.sys rasl2tp.sys raspppoe.sys raspptp.sys raspti.sys rdbss.sys RDPCDD.sys redbook.sys SAVRT.SYS SAVRTPEL.SYS SCSIPORT.SYS secdrv.sys serenum.sys serial.sys SPBBCDrv.sys srv.sys swenum.sys SYMDNS.SYS SYMEVENT.SYS SYMFW.SYS SYMIDS.SYS symlcbrd.sys SYMNDIS.SYS SYMREDRV.SYS SYMTDI.SYS tandpl.sys tcpip.sys TDI.SYS termdd.sys Udfs.SYS ultra.sys update.sys usbccgp.sys USBD.SYS usbehci.sys usbhub.sys USBPORT.SYS usbprint.sys usbscan.sys usbuhci.sys Vax347b.sys Vax347s.sys vga.sys viaagp1.sys viaidexp.sys VIAPFD.SYS VIDEOPRT.SYS VolSnap.sys vulfntr.sys wanarp.sys watchdog.sys win32k.sys WmBEnum.sys WMILIB.SYS WmXlCore.sys ################## Detailed Information of Device(s) ################## /////////////////////////////////////////////////////////////////////// (E:) TSSTcorp CD/DVDW TS-H552B(0:1) detail information. /////////////////////////////////////////////////////////////////////// Vendor Identification: TSSTcorp Product Identification: CD/DVDW TS-H552B Production Revision Level: TS10 Location: atapi, Port 0, Bus 0, Target 1, Lun 0 Support recording method: DAO, RAW SAO, RAW SAO+SUB, RAW DAO(96), DVD DAO BURN-Free Technology: Unknown Auto-Select best write speed: Not Supported \*\*\* NOT listed in Alcohol’s database. Please report to development team -\* Note: This information below is provided by the unit, it might be inaccurate. _- -_ This software does not use this information! \*- Removable media: Yes Version: ATAPI (INF-8090i/INF-8020i/INF-8028i) Response Data Format: 02h CD-R Read/Write: Yes/Yes CD-RW Read/Write: Yes/Yes Read CD-R Fixed Packet: Yes Test Write: Yes DVD-ROM Read: Yes DVD-R Read/Write: Yes/Yes DVD-RAM Read/Write: No/No Audio Play: Yes Composite Audio and Video Data Stream: No Digital output (IEC958) on port 1 Supported: No Digital output (IEC958) on port 2 Supported: No Mode 1 Form 2: Yes Mode 2 Form 2: Yes Multi-Session: Yes BUF: Yes CD-DA Commands supported: Yes CD-DA Stream is Accurate: Yes R-W Supported: No R-W De-interleaved and Corrected: No C2 Pointers Support: Yes ISRC Supported: Yes UPC Supported: Yes Read Bar Code: No Lock media into the drive: Yes Currently drive Lock state: Unlocked Prevent Jumper: No Eject Command: Yes Separate volume levels: Yes Separate channel mute: Yes Changer Supports Disc Present: No Software slot selection: No Side change capable: No P through W in Lead-In: Yes /////////////////////////////////////////////////////////////////////// (D:) TSSTcorp DVD-ROM TS-H352A(0:0) detail information. /////////////////////////////////////////////////////////////////////// Vendor Identification: TSSTcorp Product Identification: DVD-ROM TS-H352A Production Revision Level: TS04 Location: atapi, Port 0, Bus 0, Target 0, Lun 0 -\* Note: This information below is provided by the unit, it might be inaccurate. _- -_ This software does not use this information! \*- Removable media: Yes Version: ATAPI (INF-8090i/INF-8020i/INF-8028i) Response Data Format: 02h CD-R Read/Write: Yes/No CD-RW Read/Write: Yes/No Read CD-R Fixed Packet: Yes Test Write: No DVD-ROM Read: Yes DVD-R Read/Write: Yes/No DVD-RAM Read/Write: Yes/No Audio Play: Yes Composite Audio and Video Data Stream: No Digital output (IEC958) on port 1 Supported: No Digital output (IEC958) on port 2 Supported: No Mode 1 Form 2: Yes Mode 2 Form 2: Yes Multi-Session: Yes BUF: No CD-DA Commands supported: Yes CD-DA Stream is Accurate: Yes R-W Supported: Yes R-W De-interleaved and Corrected: No C2 Pointers Support: Yes ISRC Supported: Yes UPC Supported: Yes Read Bar Code: No Lock media into the drive: Yes Currently drive Lock state: Unlocked Prevent Jumper: No Eject Command: Yes Separate volume levels: Yes Separate channel mute: Yes Changer Supports Disc Present: No Software slot selection: No Side change capable: No P through W in Lead-In: Yes ####################################################################### ###################### Source Disc/Image Information ###################### Type: Media Descriptor Image file Path: C:\Documents and Settings\Muad’Dib\Desktop\General\CDBackup\quake 3 Name: QUAKE3.mds QUAKE3.mdf Size: 608.99 MB Session: 1 Track: 1 Session 01: Track 01: Mode 1, Length: 271504(530.3 MB), Address: 000000 ############################################################################# ####################### Dumping/Recording Progress Log ####################### 23:25:37 Processor info: AMD Athlon™ XP 2100+ (1759MHz) 23:25:37 Memory Available to Windows: 523,736 KB 23:25:37 Memory Buffer size: 128 MB 23:25:37 Image file loading: C:\Documents and Settings\Muad’Dib\Desktop\General\Downloads\quake 3\QUAKE3.mds 23:25:37 Source Info: Session: 1, Track: 1, Length: 530.3 MB / 060:20:04 23:25:48 (E:) TSSTcorp CD/DVDW TS-H552B(0:1): Recording Method/Speed 23:25:48 Recording - DAO / SAO - 40X (6000 KB/Sec) 23:25:48 (E:) TSSTcorp CD/DVDW TS-H552B(0:1): BURN-Free activated 23:29:46 (E:) TSSTcorp CD/DVDW TS-H552B(0:1) - [Write ERROR], LBA: 92176, Length: 16 S:KEY - 03/0C/00 - “Write Error” 23:29:47 (E:) TSSTcorp CD/DVDW TS-H552B(0:1): Recording failed! 23:29:47 Error message: [03/0C/00] - Write Error 23:29:47 (E:) TSSTcorp CD/DVDW TS-H552B(0:1): Recording failed! 23:29:47 Image file loading aborted! 23:29:51 Something is wrong with the recording procedure! Please check the log file and report any errors to Technical Support. ############################################################################## ---
**Author:** ![Tristan](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/tristan/32/18058_2.png) [@Tristan](https://boards.straightdope.com/u/Tristan)\ **Post date:** [September 5, 2005, 7:07am UTC](https://boards.straightdope.com/t/now-my-dvd-burner-is-not-working/320032/7 "2005-09-05T07:07:27Z")
This, if you look around, is a pretty common problem with this drive. you’ll find you can read factory pressed CD’s, but can’t get it to recognize blank CD’s, or read burned CD’s. Supposedly, I can still burn DVD’s, but since I have no DVD’s, I don’t know for sure. I recommend replacing the drive.