# Oh, you Netflix fuckers. **URL:** \ **Category:** The BBQ Pit\ **Created:** [June 19, 2008, 3:22pm UTC](https://boards.straightdope.com/t/oh-you-netflix-fuckers/453476 "2008-06-19T15:22:02Z")\ **Posts on this page:** 19\ **Page:** 3
**Author:** ![ComeToTheDarkSideWeHaveCookies](https://avatars.discourse-cdn.com/v4/letter/c/e9bcb4/32.png) [@ComeToTheDarkSideWeHaveCookies](https://boards.straightdope.com/u/ComeToTheDarkSideWeHaveCookies)\ **Post date:** [June 20, 2008, 3:37am UTC](https://boards.straightdope.com/t/oh-you-netflix-fuckers/453476/41 "2008-06-20T03:37:00Z")
If you haven’t already watched it, Dexter Season 1 is a must-see on the instant service. I don’t know when/if they’ll get the second season. I bought it on iTunes. Great. Now I’m craving fried eggs, tobasco, ham, and a nice cuppa french press. ---
**Author:** ![SmartAleq](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/smartaleq/32/163_2.png) [@SmartAleq](https://boards.straightdope.com/u/SmartAleq)\ **Post date:** [June 20, 2008, 5:13am UTC](https://boards.straightdope.com/t/oh-you-netflix-fuckers/453476/42 "2008-06-20T05:13:20Z")
Well, I heard back from my friend who says that there has been MUCH disapproval of the profile thing. He says the honchos haven’t vouchsafed much in the way of info aside from the fact that the profiles are causing issues between the website and the hubs that ship the movies. He also says that it’s possible that they’re planning something similar but different in future once the issues with the hubs have been resolved. He says he’s going to have a very stiff drink and massage his ears. He’ll keep me updated if he finds anything else out. ---
**Author:** ![thirdname](https://avatars.discourse-cdn.com/v4/letter/t/d07c76/32.png) [@thirdname](https://boards.straightdope.com/u/thirdname)\ **Post date:** [June 20, 2008, 7:36am UTC](https://boards.straightdope.com/t/oh-you-netflix-fuckers/453476/43 "2008-06-20T07:36:14Z")
Damn, I didn’t know about profiles. I actually wrote them an email suggesting that they allow multiple queues, maybe 1 for each movie a customer can have out at a time. I thought I was a genius. They didn’t tell me they already had that feature. I guess it’s too late now. ---
**Author:** ![Baldwin](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/baldwin/32/7264_2.png) [@Baldwin](https://boards.straightdope.com/u/Baldwin)\ **Post date:** [June 20, 2008, 11:23am UTC](https://boards.straightdope.com/t/oh-you-netflix-fuckers/453476/44 "2008-06-20T11:23:28Z")
[QUOTE=ComeToTheDarkSideWeHaveCookies] If you haven’t already watched it, Dexter Season 1 is a must-see on the instant service. I don’t know when/if they’ll get the second season. I bought it on iTunes. Great. Now I’m craving fried eggs, tobasco, ham, and a nice cuppa french press. [/QUOTE] _Tabasco._ At least, that’s how it’s spelled on the bottle I keep here in my cubicle. If there were an award for a show’s opening montage, I would have voted for “Dexter”. Second season comes out in August. Yea. I don’t have feelings about things, but if I did, that would make me happy. ---
**Author:** ![jimmmy](https://avatars.discourse-cdn.com/v4/letter/j/73ab20/32.png) [@jimmmy](https://boards.straightdope.com/u/jimmmy)\ **Post date:** [June 20, 2008, 1:47pm UTC](https://boards.straightdope.com/t/oh-you-netflix-fuckers/453476/45 "2008-06-20T13:47:30Z")
Ironic I know for a web-based business known for taking it to the Brick and Mortar (i.e. Blockbuster) but I have always found their on-line assistance horrific & unresponsive. In my experience actual dialed calls to Customer Service the only way that they ever respond to anything out of the ordinary assembly line of search/selection/queue/send. For what it is worth that number is: 1-888-638-3549 Netflix is pretty important to our house & I hope they fix this. ---
**Author:** ![ComeToTheDarkSideWeHaveCookies](https://avatars.discourse-cdn.com/v4/letter/c/e9bcb4/32.png) [@ComeToTheDarkSideWeHaveCookies](https://boards.straightdope.com/u/ComeToTheDarkSideWeHaveCookies)\ **Post date:** [June 20, 2008, 3:11pm UTC](https://boards.straightdope.com/t/oh-you-netflix-fuckers/453476/46 "2008-06-20T15:11:26Z")
I shook a fist in their general direction this morning. And I watched the Farmer John docu last night, and found it to be quite interesting and enjoyable. ---
**Author:** ![neutron\_star](https://avatars.discourse-cdn.com/v4/letter/n/51bf81/32.png) [@neutron\_star](https://boards.straightdope.com/u/neutron_star)\ **Post date:** [June 21, 2008, 6:24am UTC](https://boards.straightdope.com/t/oh-you-netflix-fuckers/453476/47 "2008-06-21T06:24:40Z")
[QUOTE=Baldwin] If there were an award for a show’s opening montage, I would have voted for “Dexter”. [/QUOTE] There is an Emmy for that, and it [Dexter did win](http://www.showtimefan.com/2008/01/08/interview-with-emmy-winning-dexter-title-sequence-creator/). I can see why some people like the opening sequence, but it makes my skin crawl (moreso than the show itself, even!). ---
**Author:** ![spinky](https://avatars.discourse-cdn.com/v4/letter/s/59ef9b/32.png) [@spinky](https://boards.straightdope.com/u/spinky)\ **Post date:** [June 30, 2008, 10:07pm UTC](https://boards.straightdope.com/t/oh-you-netflix-fuckers/453476/48 "2008-06-30T22:07:46Z")
The vocal minority has been heard: > [@email from Netflix:](#): > > You spoke, and we listened. We are keeping Profiles. Thank you for all the calls and emails telling us how important Profiles are. > > We are sorry for any inconvenience we may have caused. We hope the next time you hear from us we will delight, and not disappoint, you. Hooray! I’m still canceling, though. I just don’t use it enough. ---
**Author:** ![Risha](https://avatars.discourse-cdn.com/v4/letter/r/5fc32e/32.png) [@Risha](https://boards.straightdope.com/u/Risha)\ **Post date:** [June 30, 2008, 10:55pm UTC](https://boards.straightdope.com/t/oh-you-netflix-fuckers/453476/49 "2008-06-30T22:55:24Z")
[QUOTE=ntucker] The vocal minority has been heard [/QUOTE] Damn you, _I_ was coming here to post that! 😃 ---
**Author:** ![Duck\_Duck\_Goose](https://avatars.discourse-cdn.com/v4/letter/d/50afbb/32.png) [@Duck\_Duck\_Goose](https://boards.straightdope.com/u/Duck_Duck_Goose)\ **Post date:** [June 30, 2008, 11:14pm UTC](https://boards.straightdope.com/t/oh-you-netflix-fuckers/453476/50 "2008-06-30T23:14:52Z")
So, what are the odds this was all just a New Coke-type teaser? “Hey, nobody’s really using our Profiles function–let’s tell people they can’t have them, see if it ramps up the usage”… ---
**Author:** ![flight](https://avatars.discourse-cdn.com/v4/letter/f/bbce88/32.png) [@flight](https://boards.straightdope.com/u/flight)\ **Post date:** [June 30, 2008, 11:46pm UTC](https://boards.straightdope.com/t/oh-you-netflix-fuckers/453476/51 "2008-06-30T23:46:36Z")
Except for that they only told the people who are already using them. ---
**Author:** ![spinky](https://avatars.discourse-cdn.com/v4/letter/s/59ef9b/32.png) [@spinky](https://boards.straightdope.com/u/spinky)\ **Post date:** [July 1, 2008, 12:23am UTC](https://boards.straightdope.com/t/oh-you-netflix-fuckers/453476/52 "2008-07-01T00:23:21Z")
[QUOTE=flight] Except for that they only told the people who are already using them. [/QUOTE] For shame! Why didn’t they email every customer and say “hey, you know that feature you don’t use, which we didn’t notify you was going away because you don’t use it? Well never mind, we’re keeping it!” 😃 ---
**Author:** ![Sattua](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/sattua/32/11906_2.png) [@Sattua](https://boards.straightdope.com/u/Sattua)\ **Post date:** [July 1, 2008, 12:28am UTC](https://boards.straightdope.com/t/oh-you-netflix-fuckers/453476/53 "2008-07-01T00:28:00Z")
[QUOTE=Zsofia] We had to do a stupid amount of work to get the media computer my boyfriend built (we call it TiFaux) to play the Instant movies on a TV. Evidently the player doesn’t like the idea and thinks we’re criminals. Had to do some dumb workarounds. It’s nice having the Instant movies to fill in the gaps when there’s nothing else around - we just finished the “Carrier” documentary that was recently on PBS with that, and we saw “King of Kong”, and I’ve been idly watching “The Duchess of Duke Street” too. I wouldn’t pay just for that service, but it’s nice. [/QUOTE] That’s bizarre… I’m watching The Duchess of Duke Street, too… ---
**Author:** ![Zsofia](https://avatars.discourse-cdn.com/v4/letter/z/7bcc69/32.png) [@Zsofia](https://boards.straightdope.com/u/Zsofia)\ **Post date:** [July 1, 2008, 1:27am UTC](https://boards.straightdope.com/t/oh-you-netflix-fuckers/453476/54 "2008-07-01T01:27:54Z")
Aha! The sheer power of my anger and hatred brought a major corporation to its knees! Fear my wrath! ---
**Author:** ![Duck\_Duck\_Goose](https://avatars.discourse-cdn.com/v4/letter/d/50afbb/32.png) [@Duck\_Duck\_Goose](https://boards.straightdope.com/u/Duck_Duck_Goose)\ **Post date:** [July 1, 2008, 2:33am UTC](https://boards.straightdope.com/t/oh-you-netflix-fuckers/453476/55 "2008-07-01T02:33:16Z")
[QUOTE=flight] Except for that they only told the people who are already using them. [/QUOTE] I don’t use profiles, being a one-person user, and I heard about it. 'Twas all over the news for about four minutes there. Reuters, Drudge, Slashdot, CNET, PC Magazine, all the way down to the podunk local news with their version of Emily Latella outrage, “What’s all this I hear about Netflix profiles…” Not to mention this Pit thread. Massive publicity stunt? “The only bad publicity is no publicity”? Way to publicize the existence of profiles to folks who didn’t realize they were even there in the first place? If they’d just announced, “Hey, y’all, you can use profiles yanno!” 'twould have been met by a massive collective shrug of disinterest. But it is a truism that the more you tell people they can’t have something, the more likely they are to clamor for precisely that. ---
**Author:** ![Misnomer](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/misnomer/32/14897_2.png) [@Misnomer](https://boards.straightdope.com/u/Misnomer)\ **Post date:** [July 2, 2008, 3:46am UTC](https://boards.straightdope.com/t/oh-you-netflix-fuckers/453476/56 "2008-07-02T03:46:32Z")
I dunno about the publicity stunt angle. Profiles aren’t really “done”: for example, there’s no way to remove/delete a profile once you’ve set it up (you have to change the profile’s number of assigned discs to “0”). So I sort of buy that they really did decide to do away with them but got a more significant backlash than expected. ---
**Author:** ![Baldwin](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/baldwin/32/7264_2.png) [@Baldwin](https://boards.straightdope.com/u/Baldwin)\ **Post date:** [July 2, 2008, 3:51am UTC](https://boards.straightdope.com/t/oh-you-netflix-fuckers/453476/57 "2008-07-02T03:51:33Z")
[QUOTE=Zsofia] Aha! The sheer power of my anger and hatred brought a major corporation to its knees! Fear my wrath! [/QUOTE] Okay, I’m fearing your wrath. Damn, woman. That’s some primo wrath, there. (Though I like to think it was my phone call that turned the tide.) What I can’t fathom is why it’s impossible to delete a profile. My account has a profile for me, a profile for my girlfriend . . . and another profile for me. I don’t know how it got there and I can’t get rid of it. ---
**Author:** ![Zsofia](https://avatars.discourse-cdn.com/v4/letter/z/7bcc69/32.png) [@Zsofia](https://boards.straightdope.com/u/Zsofia)\ **Post date:** [July 2, 2008, 1:56pm UTC](https://boards.straightdope.com/t/oh-you-netflix-fuckers/453476/58 "2008-07-02T13:56:35Z")
Yeah, the profiles do need a lot of work. The fact that I use them so heavily despite that indicates that something along those lines is clearly necessary. ---
**Author:** ![Dangerosa](https://avatars.discourse-cdn.com/v4/letter/d/22d042/32.png) [@Dangerosa](https://boards.straightdope.com/u/Dangerosa)\ **Post date:** [July 2, 2008, 3:02pm UTC](https://boards.straightdope.com/t/oh-you-netflix-fuckers/453476/59 "2008-07-02T15:02:32Z")
[QUOTE=Baldwin] Okay, I’m fearing your wrath. Damn, woman. That’s some primo wrath, there. (Though I like to think it was my phone call that turned the tide.) [/QUOTE] Probably my email - which simply said ‘put this one in the “keep profiles” tally.’ No primo wrath at all, just a tally mark in the “customer thinks this is a stupid decision” column. [Previous page](https://boards.straightdope.com/t/oh-you-netflix-fuckers/453476.md?page=2)