XKCD commentary on product reviews:
I haven’t bought a printer in quite some time, but the inexpensive HP Laserjet 1020 I have is about 15 years old and still works fine, never jams, paper is easy to load and the toner cartridge is easy to replace, though it lasts a really long time. So I’m a fan of HP printers.
But on the general subject of product reviews, I’m totally with you. I had to buy a new washing machine a few years ago and it was frustrating as hell. Pretty much every washer had horrible reviews – apparently, they are all junk, according to reviews (see cartoon above). I finally bought a Maytag top loader. According to reviews: it’s (a) noisy, (b) makes sounds like it’s going to break down at any moment, (c) doesn’t clean, (d) ties your clothes up in knots. And this was among the best of a bad lot – most others were worse! According to the reality of my experience, it’s perfectly fine – actually a really nice machine.