# Opening links
**URL:** https://boards.straightdope.com/t/opening-links/181716
**Category:** Factual Questions
**Created:** [June 14, 2003, 1:10am UTC](https://boards.straightdope.com/t/opening-links/181716 "2003-06-14T01:10:25Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@Ryan\_Liam](https://boards.straightdope.com/u/Ryan_Liam)
#### Post date: [June 14, 2003, 1:10am UTC](https://boards.straightdope.com/t/opening-links/181716/1 "2003-06-14T01:10:25Z")
I just recently got a new computer and now my windows explorer won’t open links properly, what happens is that I open it and it crashes, leaving the general outline of the webpage but nothing else, I got broadband as well, is that doing something too? whats up with it??
Thanks for any help and assistance 🙂
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### Author:  [@Berkut](https://boards.straightdope.com/u/Berkut)
#### Post date: [June 14, 2003, 1:12am UTC](https://boards.straightdope.com/t/opening-links/181716/2 "2003-06-14T01:12:56Z")
It would help to know what OS, Explorer version, etc.
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### Author:  [@Ryan\_Liam](https://boards.straightdope.com/u/Ryan_Liam)
#### Post date: [June 14, 2003, 1:14am UTC](https://boards.straightdope.com/t/opening-links/181716/3 "2003-06-14T01:14:22Z")
it is version 6.0
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### Author:  [@Duckster](https://boards.straightdope.com/u/Duckster)
#### Post date: [June 14, 2003, 3:50am UTC](https://boards.straightdope.com/t/opening-links/181716/4 "2003-06-14T03:50:43Z")
Since you said it is a new computer, shall one assume it it under warranty? If so, do they have a support line you can contact?
If so, you may want to get the terminology correct you before you call:
_Windows_ Explorer is your file manipulation tool.
_Internet_ Explorer is the web broswer.
Don’t forget to tel them the O/S as well - Windows 2000, XP Home, XP Professional, etc.