# PayPal question **URL:** \ **Category:** Factual Questions\ **Created:** [June 9, 2017, 2:35pm UTC](https://boards.straightdope.com/t/paypal-question/788515 "2017-06-09T14:35:23Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Lucas\_Jackson](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/lucas_jackson/32/303_2.png) [@Lucas\_Jackson](https://boards.straightdope.com/u/Lucas_Jackson)\ **Post date:** [June 9, 2017, 2:35pm UTC](https://boards.straightdope.com/t/paypal-question/788515/1 "2017-06-09T14:35:23Z")
A couple of weeks ago I ordered something online and paid with PayPal. I’ve since found out the seller hasn’t been active since 2013 and no longer ships out merchandise. The charge allready shows up paid on my statement. Is there any way to have the charges reversed? Thanks. ---
**Author:** ![yearofglad](https://avatars.discourse-cdn.com/v4/letter/y/b782af/32.png) [@yearofglad](https://boards.straightdope.com/u/yearofglad)\ **Post date:** [June 9, 2017, 2:43pm UTC](https://boards.straightdope.com/t/paypal-question/788515/2 "2017-06-09T14:43:11Z")
Yes - PayPal will help you if the seller refuses to refund the money, ship the good, or is unresponsive. This page: > **[Dispute Resolution & Dispute Management](https://www.paypal.com/us/brc/article/customer-disputes-claims-chargebacks-bank-reversals)** > > Discover the types of disputes you may face in your business and learn about dispute resolution and management for chargebacks, bank reversals and claims. should help get you started on the process. ---
**Author:** ![Lucas\_Jackson](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/lucas_jackson/32/303_2.png) [@Lucas\_Jackson](https://boards.straightdope.com/u/Lucas_Jackson)\ **Post date:** [June 9, 2017, 2:47pm UTC](https://boards.straightdope.com/t/paypal-question/788515/3 "2017-06-09T14:47:18Z")
Thank you.