# photoshop no longer opening my pix

**URL:** https://boards.straightdope.com/t/photoshop-no-longer-opening-my-pix/561768
**Category:** Factual Questions
**Created:** [November 24, 2010, 12:52pm UTC](https://boards.straightdope.com/t/photoshop-no-longer-opening-my-pix/561768 "2010-11-24T12:52:55Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![pseudotriton\_ruber\_ruber](https://avatars.discourse-cdn.com/v4/letter/p/a9a28c/32.png) [@pseudotriton\_ruber\_ruber](https://boards.straightdope.com/u/pseudotriton_ruber_ruber)
#### Post date: [November 24, 2010, 12:52pm UTC](https://boards.straightdope.com/t/photoshop-no-longer-opening-my-pix/561768/1 "2010-11-24T12:52:55Z")

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Using Adobe, as I have for years, I’m getting an error message saying

> [@](#):
>
> Could not open [jpg, that I’ve opened a zillion times before using Adobe Photoshop Elements] because it is not a valid Photoshop document

WTF? It opens fine straight from my hard drive, but I’d like to use some of the doo-dads in photoshop.

EDIT: D’oh! forgot to change “open as” to “jpeg”–Mods, close please.

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### Author: ![Joey\_P](https://avatars.discourse-cdn.com/v4/letter/j/919ad9/32.png) [@Joey\_P](https://boards.straightdope.com/u/Joey_P)
#### Post date: [November 24, 2010, 1:02pm UTC](https://boards.straightdope.com/t/photoshop-no-longer-opening-my-pix/561768/2 "2010-11-24T13:02:24Z")

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Okay, here’s what I wold try, in this order.

- Either reset the computer or go to task manager and close everything related to Adobe or Photoshop.  
-Make sure PS can open other JPEGs.  
-Try changing the name of the file.  
-Try opening the file in paint and editing in. Even something very small, like get the pencil and make a little dot in the corner or make the smallest crop you can if it won’t make difference. Just something so that PS now sees it as a different file.  
-Open the file in paint and save it as a BMP and try opening that.  
-Lastly, try [Googling](http://www.google.com/#sclient=psy&hl=en&safe=off&q=%22because+it+is+not+a+valid+Photoshop+document%22+jpg&aq=f&aqi=&aql=&oq=&gs_rfai=&pbx=1&fp=b69933d19f024e3b) the error. (BTW, I didn’t look at those results, I have no idea if they’ll contain your solution)  
-Bump thread with success story, or let us know it didn’t work.  
-Send jpg to one of the many dopers the will no doubt offer to try and open it on their own PC.
