"Press 1 for English. ¡Abrima a los dos para Espanol!"

Yeah. It’s that final 3% digging in.

Oh fuck off; you simply have no idea how difficult and time consuming it could be to learn a new language when you don´t have time to anyhing but to slave away at making a new life from the ground up.
I´m not slaving away but I still haven´t had the time (after one year) to learn the most basic Thai. ATMs have English language option luckly.

I guess you´re just looking for excuses to bitch about something today.

And it´s “Oprima dos para español”, what`s the problem, learning a language is easy, can´t you remember something as simple as that?

Wow, some really stupid and embarrassing responses to this thread. It always surprises me, though I’m not sure why, that people willfully misunderstand the point of an OP around here. This entire rant has nothing to do with the people having spanish as an option - they should, just as blind people should have access to instructions in braille and the deaf should have access to ASL - the rant is about me, speaking the dominant language and the (unofficial but widely accepted and acknowledged) national language of this country having to *choose my own own language * from a menu rather than it being the automatic default. I shouldn’t have to choose or specify our national language; it should be automatically assumed that as a citizen of this country doing business in this country, I speak English and our business transaction will be done in English because that’s the language we speak in America. If I’m handicapped or can’t speak english or for some reason prefer another language, then that should be an alternative and an option, but choosing our accepted national language shouldn’t be some option to be chosen from a menu as though it’s equally likely that I’d be speaking Spanish or using sign language or videophone. It’s not equally likely, and it’s pure pandering that it’s treated this way.

Amazing. How does it hurt you that the US accomodates a significant and growing segment of its population by not alienating those who may simply be more comfortable speaking their native language when conducting important personal business? Is anyone forcing you to learn Spanish? Are you honestly saying that just hearing a phrase in Spanish ruins your day? I doubt you’d be so incensed if the secondary prompt was in Italian. …I was going to say French but, if I have you pegged, and I believe I do, you probably don’t cotton much to the French either.

Your ignorance and bigotry are woefully transparent.

Re-read the OP in hopes of understanding it. It would make just as much (or as little, in this case) sense for there to be a prompt for French or Italian on the menu. The entire thing is a politically correct charade.

The shape of this argument is so like that round object - a circle, I think.

TLDR – how do you propose to give those other sorts the option, if you don’t include it on a menu? And if you do, doesn’t it make sense to give the majority of your users, who are non-handicapped and speak fluent English, the option to bypass the array of other languiage and accessibility options by pressing “1” at the very beginning of the menu?

You’re wrong. It’s not pandering at all. It’s an accomodation. I appreciate that I’m given the choice of which language I prefer to speak when conducting my business. You’re pissed because English is a choice. That’s ridiculous. How do you expect non English speakers to be routed to operators who speak their language without a choice? Seriously, do you expect Spanish speakers to simply, through some magical means, know to press 2 without being prompted? And if you’re okay with a Spanish prompt, which I suspect you’re really not, how is this accomplished without making English a choice also? Oh, I guess you could have something like: “Thank you for calling bla-bla-bla company. Please press two for Spanish.” There you go. No furrin language assaulting your ears. The problem with it is what if the caller doesn’t understand “Please press two for Spanish,” but I guess that’s their problem, isn’t it?

The simple method would be for the english message and menu options to play, and after a certain time period in which the person does nothing (not understanding what’s being said), they’re automatically transferred to an operator or live human that can then route them to the appropriate source when they start speaking in spanish or are otherwise incapable of communicating with the operator.

The OP would probably be dismayed that I sometimes press the Chinese button on local ATMs just to see what it’s like. :slight_smile: (I was hoping it would print the receipt in Chinese, but no such luck.

My French skills aren’t up to the point where I can handle the conversation with a banking rep after Appuyez sur la 2 pour Français, s’il vous plaît.

(Yes, our ATMs have English and French, and an increasing number have Chinese.)

That would be inefficient and expensive.

The point with having English have a button is so that English speakers don’t have to listen to the entire list of languages being read out and go immediately to the main menu. Sorry if it offends your sensibilities.

Not as bad as the OP though.

The OP has been banned.

El OP ha estado prohibida?

si

el problemo nomo

Seeing as how the OP has been banned, I think it’s best to close this thread. Anyone wishing to continue the discussion should feel free to open a new one.