# Presumptuous Cashier at 7 Eleven

**URL:** <https://boards.straightdope.com/t/presumptuous-cashier-at-7-eleven/556302>\
**Category:** The BBQ Pit\
**Created:** [October 6, 2010, 11:46pm UTC](https://boards.straightdope.com/t/presumptuous-cashier-at-7-eleven/556302 "2010-10-06T23:46:56Z")\
**Posts on this page:** 20\
**Page:** 7

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**Author:** ![Beware\_of\_Doug](https://avatars.discourse-cdn.com/v4/letter/b/278dde/32.png) [@Beware\_of\_Doug](https://boards.straightdope.com/u/Beware_of_Doug)\
**Post date:** [October 8, 2010, 7:47am UTC](https://boards.straightdope.com/t/presumptuous-cashier-at-7-eleven/556302/121 "2010-10-08T07:47:09Z")

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> [@Euphonious\_Polemic](#):
>
> > [@Lynn\_Bodoni](#):
> >
> > On the other hand, if I told someone that the newest issue of \<preferred porn mag\> was out, I had a customer who was pleased…and who might mention to the owner how helpful I was.
> 
> I am now picturing you yelling across the store at some guy in a fedora and overcoat:
> 
> “YO BOB! THERE’S A NEW ISSUE OF “BIG BONDAGE JUGS” THAT JUST ARRIVED! THOUGHT YOU’D LIKE TO KNOW!!”

Because all us fedora-wearers are sleazy pervs, of course. Well, I am, anyway.

BTW, I claim band name rights on **Presumptuous Cashiers**.

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**Author:** ![aruvqan](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/aruvqan/32/2891_2.png) [@aruvqan](https://boards.straightdope.com/u/aruvqan)\
**Post date:** [October 8, 2010, 9:35am UTC](https://boards.straightdope.com/t/presumptuous-cashier-at-7-eleven/556302/122 "2010-10-08T09:35:44Z")

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> [@Moonlitherial](#):
>
> > [@MeanOldLady](#):
> >
> > Oh, I’m only 3 for 10. Come on, old gal, you can do better than that!
> 
> I’d say that list needs context. I drink about 4x a year and I can hit 3/10 (4 if I include #4. I mean it’s more that I don’t want to than I can’t but still ;))

I got 2 out of 10, I get shaky in the morning just before my meds and breakfast, we cant figure out why, it isn’t my blood pressure and my morning glucose stick is normal [for me], and I got _real_ angry when some jackasses at an AA meeting were bound and determined to force me into agreeing I was an alcoholic - on the grounds I drove a friend to a required meeting because he couldn’t drive, and I like to cook with wine or booze as a flavoring [to add extra flavor instead of salt or fat] and i liked a teaspoon or so of brandy in coffee a few times a week just before bed.

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**Author:** ![Attack\_from\_the\_3rd\_dimension](https://avatars.discourse-cdn.com/v4/letter/a/b38774/32.png) [@Attack\_from\_the\_3rd\_dimension](https://boards.straightdope.com/u/Attack_from_the_3rd_dimension)\
**Post date:** [October 8, 2010, 10:21am UTC](https://boards.straightdope.com/t/presumptuous-cashier-at-7-eleven/556302/123 "2010-10-08T10:21:54Z")

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> [@Beware\_of\_Doug](#):
>
> > [@Euphonious\_Polemic](#):
> >
> > I am now picturing you yelling across the store at some guy in a fedora and overcoat:
> > 
> > “YO BOB! THERE’S A NEW ISSUE OF “BIG BONDAGE JUGS” THAT JUST ARRIVED! THOUGHT YOU’D LIKE TO KNOW!!”
> 
> Because all us fedora-wearers are sleazy pervs, of course. Well, I am, anyway.
> 
> BTW, I claim band name rights on **Presumptuous Cashiers**.

You can have the band name, I want dibs on the username **Presumptuous Cashier**.

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<div class="post-metadata">

**Author:** ![Gyrate](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/gyrate/32/3588_2.png) [@Gyrate](https://boards.straightdope.com/u/Gyrate)\
**Post date:** [October 8, 2010, 10:23am UTC](https://boards.straightdope.com/t/presumptuous-cashier-at-7-eleven/556302/124 "2010-10-08T10:23:40Z")

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> [@appleciders](#):
>
> I’ve got to say, the guy at the liquor store is practically the single guy I want most to forget me. Only the guy at the vibrator store needs to forget my face faster.

Trust me - the guy at the vibrator store isn’t remembering your face.

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<div class="post-metadata">

**Author:** ![PlainJain](https://avatars.discourse-cdn.com/v4/letter/p/5daacb/32.png) [@PlainJain](https://boards.straightdope.com/u/PlainJain)\
**Post date:** [October 8, 2010, 10:33am UTC](https://boards.straightdope.com/t/presumptuous-cashier-at-7-eleven/556302/125 "2010-10-08T10:33:41Z")

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> [@Dallas\_Jones](#):
>
> I guess I should have used smileys. This was a little joke about my actual mom.  
> 😃

FWIW I got it.

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<div class="post-metadata">

**Author:** ![Martini\_Enfield](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/martini_enfield/32/11123_2.png) [@Martini\_Enfield](https://boards.straightdope.com/u/Martini_Enfield)\
**Post date:** [October 8, 2010, 11:51am UTC](https://boards.straightdope.com/t/presumptuous-cashier-at-7-eleven/556302/126 "2010-10-08T11:51:35Z")

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> [@OtisCampbellWasRight](#):
>
> The second time that comes to mind was when I bought live lobsters in a supermarket. They had a special deal on them. The guy at the register is some smartass that says to me, condescendingly “You know, these things are like the garbage cans of the oceans, I wouldn’t eat them!” Without missing a beat, I replied “Well then it’s a damn good thing you’re not invited to my house, isn’t it?” The woman behind me in line did a loud snort, then bit her lip. I complained to the manager about him, saying that if I buy expensive seafood here I don’t want to be judged by some schmuck at the register. Turns out “Steve at register” number four is “special.” So I was glad I didn’t say what I REALLY wanted to say…It’s NOYFB, just bag the stuff asshole! People suck.

I’ve worked in retail a long time, despite my best efforts to change careers all the same.

So, let me share something with you: The poor sod behind the register is bored out of their tree, probably has about eight billion pointless tasks they’re supposed to complete (despite not being able to leave the counter), is probably mentally lamenting the fact they’re not going to get their coffee/smoko break because someone phoned in sick so they’re understaffed again, and once again some cranky customer has yelled at them because of something they’ve got no control over (price/lack of availability of an item, most frequently), and quite possibly lonely.

So, with all that in mind, it’s little wonder that occasionally the staff will try and talk to the customers. Now, personally, I wouldn’t comment on what someone’s buying except for something like letting them know there’s something similar which can save them money (eg someone buying a 32Gb USB stick might not know a 320Gb Portable Hard Drive is about the same price) or observing that they’ve made a good choice (or possibly purchased an item I’m interested in getting too), but the fact is lots of register staff do actually like to talk to customers.

Even if they’re not doing it in an attempt to feign (or genuinely show) friendliness, they may be doing it simply so you’re not both standing there robotically completing the transaction in complete silence.

All of which is a very long way of saying: “Sure, sometimes the register staff say things or ask questions that you may think are none of their smegging business. There’s no need to get the manager involved and generally be a dick about it. Brush it off, be a grown-up, and move on with your life.”

Obviously, if the register person makes really, really out of line comments (eg scolds a customer for purchasing condoms, observes that a customer might not be so obese if they weren’t buying soft drink by the keg etc) then that’s an entirely different kettle of fish, but a register operator observing they’re not a fan of lobster or expressing surprise that someone likes [product] is, IMHO, _not_ something to be giving the manager an earful over.

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**Author:** ![Little\_Plastic\_Ninja](https://avatars.discourse-cdn.com/v4/letter/l/f07891/32.png) [@Little\_Plastic\_Ninja](https://boards.straightdope.com/u/Little_Plastic_Ninja)\
**Post date:** [October 8, 2010, 1:53pm UTC](https://boards.straightdope.com/t/presumptuous-cashier-at-7-eleven/556302/127 "2010-10-08T13:53:42Z")

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Judgmental is one thing. But guess what: the people working in a service industry are PEOPLE. One of the few things that makes working in service even remotely tolerable is interacting with people. The work you do has very little purpose. It’s easy. Anyone can do it. There’s no end goal, there’s no “Hooray You’ve Helped A Thousand People” party, there’s just an unending stream of more shit to do, more bags to fill, blank-faced person after blank-faced person.

So the most fun in a job like that – assuming you legitimately like people – is making small talk. Usually this works best with regulars: after all, you see them every day/week/whatever. You’ve almost built enough seconds in their lives to be an acquaintance. They’re not trying to be dicks, for the most part. They’re trying to liven up their day and yours.

Mostly, if a person isn’t TRYING to give offense, I don’t take it. And if they are, I don’t care. If I did, I’d never get anything else done.

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**Author:** ![Aswan](https://avatars.discourse-cdn.com/v4/letter/a/c68b51/32.png) [@Aswan](https://boards.straightdope.com/u/Aswan)\
**Post date:** [October 8, 2010, 2:59pm UTC](https://boards.straightdope.com/t/presumptuous-cashier-at-7-eleven/556302/128 "2010-10-08T14:59:27Z")

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> [@Dallas\_Jones](#):
>
> I guess I should have used smileys. This was a little joke about my actual mom.

Nah, would have ruined it. What I needed was this:

> [@VinylTurnip](#):
>
> See, this is why the board needs rimshot, slide whistle, bouncing spring, and needle-scratching-across-a-record sound drops.

😉

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<div class="post-metadata">

**Author:** ![OtisCampbellWasRight](https://avatars.discourse-cdn.com/v4/letter/o/d78d45/32.png) [@OtisCampbellWasRight](https://boards.straightdope.com/u/OtisCampbellWasRight)\
**Post date:** [October 8, 2010, 3:16pm UTC](https://boards.straightdope.com/t/presumptuous-cashier-at-7-eleven/556302/129 "2010-10-08T15:16:25Z")

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> [@Martini\_Enfield](#):
>
> > [@OtisCampbellWasRight](#):
> >
> > The second time that comes to mind was when I bought live lobsters in a supermarket. They had a special deal on them. The guy at the register is some smartass that says to me, condescendingly “You know, these things are like the garbage cans of the oceans, I wouldn’t eat them!” Without missing a beat, I replied “Well then it’s a damn good thing you’re not invited to my house, isn’t it?” The woman behind me in line did a loud snort, then bit her lip. I complained to the manager about him, saying that if I buy expensive seafood here I don’t want to be judged by some schmuck at the register. Turns out “Steve at register” number four is “special.” So I was glad I didn’t say what I REALLY wanted to say…It’s NOYFB, just bag the stuff asshole! People suck.
> 
> I’ve worked in retail a long time, despite my best efforts to change careers all the same.
> 
> So, let me share something with you: The poor sod behind the register is bored out of their tree, probably has about eight billion pointless tasks they’re supposed to complete (despite not being able to leave the counter), is probably mentally lamenting the fact they’re not going to get their coffee/smoko break because someone phoned in sick so they’re understaffed again, and once again some cranky customer has yelled at them because of something they’ve got no control over (price/lack of availability of an item, most frequently), and quite possibly lonely.
> 
> So, with all that in mind, it’s little wonder that occasionally the staff will try and talk to the customers. Now, personally, I wouldn’t comment on what someone’s buying except for something like letting them know there’s something similar which can save them money (eg someone buying a 32Gb USB stick might not know a 320Gb Portable Hard Drive is about the same price) or observing that they’ve made a good choice (or possibly purchased an item I’m interested in getting too), but the fact is lots of register staff do actually like to talk to customers.
> 
> Even if they’re not doing it in an attempt to feign (or genuinely show) friendliness, they may be doing it simply so you’re not both standing there robotically completing the transaction in complete silence.
> 
> All of which is a very long way of saying: “Sure, sometimes the register staff say things or ask questions that you may think are none of their smegging business. There’s no need to get the manager involved and generally be a dick about it. Brush it off, be a grown-up, and move on with your life.”
> 
> Obviously, if the register person makes really, really out of line comments (eg scolds a customer for purchasing condoms, observes that a customer might not be so obese if they weren’t buying soft drink by the keg etc) then that’s an entirely different kettle of fish, but a register operator observing they’re not a fan of lobster or expressing surprise that someone likes [product] is, IMHO, _not_ something to be giving the manager an earful over.

As I said at the very beginning of my post, I try to be a cheerful and friendly member of society. Under normal conditions I would just laugh it off, and not waste my time talking to an indifferent manager. But in this case, money is tight, and buying lobster was a very large splurge for us, and this chump pissed on the parade. Perhaps if you had been there, and seen the actual malevalent behavior, you might think differently. Involving the manager was my attempt at preventing this from happening to the next unfortunate slob.

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<div class="post-metadata">

**Author:** ![Ravenman](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/ravenman/32/2929_2.png) [@Ravenman](https://boards.straightdope.com/u/Ravenman)\
**Post date:** [October 8, 2010, 3:47pm UTC](https://boards.straightdope.com/t/presumptuous-cashier-at-7-eleven/556302/130 "2010-10-08T15:47:44Z")

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> [@Aswan](#):
>
> > [@Ravenman](#):
> >
> > Why was the OP buying beer at a 7-11 if he was going to a sports bar?
> > 
> > And considering we are in week 4 of the football season, has this habit of buying a case on Sunday extended through the 7 months of the offseason?
> 
> I wasn’t actually on the way to the sports bar, I was on my way home. You’ve never stopped off to get something and then later went out?
> 
> And yes, it happens to be football season. But for the last six months or so we’ve been watching baseball. (Which complicates things because the Rays are in the playoffs and there are only so many hours in a day.)
> 
> You’re kinda funny. If I’d loaded all those details into the OP, you’d probably have been the first one to post TL, DR.

So you can’t write concisely, so I am an asshole.

Geezus christ, you need counseling.

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<div class="post-metadata">

**Author:** ![Jackmannii](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/jackmannii/32/311_2.png) [@Jackmannii](https://boards.straightdope.com/u/Jackmannii)\
**Post date:** [October 8, 2010, 3:56pm UTC](https://boards.straightdope.com/t/presumptuous-cashier-at-7-eleven/556302/131 "2010-10-08T15:56:14Z")

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> [@Roderick\_Femm](#):
>
> I personally hate it when any clerk at a cash register makes any comments at all on what I am buying (with the possible exception of “did you know these are 5 for the price of 4 so one more would be free?”). You’re a clerk. Don’t try to be my friend or my product advisor or anything else. Just ring it up and let me get out of here.

This tends to be my reaction to restaurant waitstaff who go on about what _their_ favorite entrees are.

> [@digs](#):
>
> But just tonight the sorority-girl cashier looked at my lamb tips and wine, and said, “Ooh, big plans tonight?” And I finally did it: “If I did… they’d be none of your business.” But I said it with an arched eyebrow and a smile, so she laughed and said she asks because she’s stuck behind the register and lives vicariously through her customers. So then i made up an outrageously cosmopolitan evening involving a casino in Zurich, a microchip heist, an ambassador’s estranged wife… and lamb tips.

Were you buying Chianti by any chance? Did you look her up and down and say “_Love_ your suit”?

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<div class="post-metadata">

**Author:** ![Mekhazzio](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@Mekhazzio](https://boards.straightdope.com/u/Mekhazzio)\
**Post date:** [October 8, 2010, 4:00pm UTC](https://boards.straightdope.com/t/presumptuous-cashier-at-7-eleven/556302/132 "2010-10-08T16:00:52Z")

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To chime in with the others with retail slave experience, cashiers are often **required** to encourage customers to get additional items, larger quantities, or anything else that squeezes out an extra buck or two. There may even be a quota in place that must be met Or Else. This practice is as universally loathed on the other side of the register as it is by the people who receive this harassment, but much like advertising and spam, there is a substantial portion of the population that it works on, and anything that generates more sales than complaints is considered a net gain by the beancounters.

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<div class="post-metadata">

**Author:** ![Aswan](https://avatars.discourse-cdn.com/v4/letter/a/c68b51/32.png) [@Aswan](https://boards.straightdope.com/u/Aswan)\
**Post date:** [October 8, 2010, 4:15pm UTC](https://boards.straightdope.com/t/presumptuous-cashier-at-7-eleven/556302/133 "2010-10-08T16:15:15Z")

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> [@Ravenman](#):
>
> [So you can’t write concisely…

Actually, it was Friday afternoon, not Sunday as you erroneously declare. Later I was taking my son out to dinner and didn’t want to have to stop. Oh, and I was wearing a tan sports coat and jeans.

I usually only buy beer once a week because several guys bring beer (they like their own brand) and after the game there’s always plenty left over and I take mine home.

Are these details \*really \*that important to the narrative? Or are you merely sniping? I think the latter.

> [@Ravenman](#):
>
> […so I am an asshole.

Yeah, I’d have to agree with you.

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<div class="post-metadata">

**Author:** ![ducati](https://avatars.discourse-cdn.com/v4/letter/d/cc9497/32.png) [@ducati](https://boards.straightdope.com/u/ducati)\
**Post date:** [October 8, 2010, 4:24pm UTC](https://boards.straightdope.com/t/presumptuous-cashier-at-7-eleven/556302/134 "2010-10-08T16:24:43Z")

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While I generally disdain Presumptuous Cashiers and other retail minions - only because I’m just not chatty - one time did turn out well.

While bartending at a strip club, I would get off work at 5 am, stop by the Waffle House near home for a burger, and go home to sleep. For weeks, the same cute waitress would take my order, ring me up, and tell me to have a nice day.  
One morning, she had to ask why I get a burger at breakfast time and what kind of work I did.  
I told her what I did, and this was dinner time for me. She mentioned that she had been thinking of becoming a dancer, but didn’t know if she had the right figure.  
Being a red-blooded, average 23yo [del]pig[/del] male, I replied that I would have to see more in order to render a valid professional opinion. I certainly did not expect the response I got, which was “I get off in 10 minutes. You want to take a look then?”

Turns out she was more than qualified, and we met recreationally most mornings for many months.

Good times.

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<div class="post-metadata">

**Author:** ![descamisado](https://avatars.discourse-cdn.com/v4/letter/d/e480ec/32.png) [@descamisado](https://boards.straightdope.com/u/descamisado)\
**Post date:** [October 8, 2010, 4:28pm UTC](https://boards.straightdope.com/t/presumptuous-cashier-at-7-eleven/556302/135 "2010-10-08T16:28:46Z")

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Well, if I’d gotten into that kind of exchange with the cute Middle Eastern male clerk, I’d have bought the extra case of beer toot sweet.

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<div class="post-metadata">

**Author:** ![OtisCampbellWasRight](https://avatars.discourse-cdn.com/v4/letter/o/d78d45/32.png) [@OtisCampbellWasRight](https://boards.straightdope.com/u/OtisCampbellWasRight)\
**Post date:** [October 8, 2010, 6:33pm UTC](https://boards.straightdope.com/t/presumptuous-cashier-at-7-eleven/556302/136 "2010-10-08T18:33:01Z")

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Dear Penthouse Forum,

I usually wouldn’t write in like this, but…

> [@descamisado](#):
>
> Well, if I’d gotten into that kind of exchange with the cute Middle Eastern male clerk, I’d have bought the extra case of beer toot sweet.

---

<div class="post-metadata">

**Author:** ![OtisCampbellWasRight](https://avatars.discourse-cdn.com/v4/letter/o/d78d45/32.png) [@OtisCampbellWasRight](https://boards.straightdope.com/u/OtisCampbellWasRight)\
**Post date:** [October 8, 2010, 6:34pm UTC](https://boards.straightdope.com/t/presumptuous-cashier-at-7-eleven/556302/137 "2010-10-08T18:34:08Z")

</div>

Dear Penthouse Forum…

> [@ducati](#):
>
> While I generally disdain Presumptuous Cashiers and other retail minions - only because I’m just not chatty - one time did turn out well.
> 
> While bartending at a strip club, I would get off work at 5 am, stop by the Waffle House near home for a burger, and go home to sleep. For weeks, the same cute waitress would take my order, ring me up, and tell me to have a nice day.  
> One morning, she had to ask why I get a burger at breakfast time and what kind of work I did.  
> I told her what I did, and this was dinner time for me. She mentioned that she had been thinking of becoming a dancer, but didn’t know if she had the right figure.  
> Being a red-blooded, average 23yo [del]pig[/del] male, I replied that I would have to see more in order to render a valid professional opinion. I certainly did not expect the response I got, which was “I get off in 10 minutes. You want to take a look then?”
> 
> Turns out she was more than qualified, and we met recreationally most mornings for many months.
> 
> Good times.

---

<div class="post-metadata">

**Author:** ![purplehorseshoe](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/purplehorseshoe/32/2996_2.png) [@purplehorseshoe](https://boards.straightdope.com/u/purplehorseshoe)\
**Post date:** [October 8, 2010, 7:09pm UTC](https://boards.straightdope.com/t/presumptuous-cashier-at-7-eleven/556302/138 "2010-10-08T19:09:51Z")

</div>

- pout \*

I prefer to think that the story is, indeed, true. Call it denial, I don’t care. I thought it was kinda … sweet, in a way. So I’m ignoring _Otis,_ lahlahlahIcan’thearyoulahlahlah.

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<div class="post-metadata">

**Author:** ![Sundrop](https://avatars.discourse-cdn.com/v4/letter/s/da6949/32.png) [@Sundrop](https://boards.straightdope.com/u/Sundrop)\
**Post date:** [October 8, 2010, 8:30pm UTC](https://boards.straightdope.com/t/presumptuous-cashier-at-7-eleven/556302/139 "2010-10-08T20:30:16Z")

</div>

I only recall one instance of having a presumptuous cashier. We were in a CVS and they had. a cheap brew your own beer kit near the front. My wife saw it and on the spur of the moment we bought it. When I was grabbing it from the stack, this 16 year old clerk tells me very solemnly that I should never drink and drive.

A flippant, ‘Aww, but Dad, I was gonna install it in the back and drink -while- driving’, sprang to mind. But I realized the kid probably just had some anti drunk driving stuff at school was trying to do me a mitzvah, not realizing he was being a sanctimonious prick. So I laughed it off and solemnly assured him I wouldn’t.

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<div class="post-metadata">

**Author:** ![Peremensoe](https://avatars.discourse-cdn.com/v4/letter/p/ce7236/32.png) [@Peremensoe](https://boards.straightdope.com/u/Peremensoe)\
**Post date:** [October 8, 2010, 8:39pm UTC](https://boards.straightdope.com/t/presumptuous-cashier-at-7-eleven/556302/140 "2010-10-08T20:39:24Z")

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> [@descamisado](#):
>
> I once boycotted a store for two years because the clerk pulled this.

Hoping that post was a joke. If so, :p, and whew.

> [@digs](#):
>
> > [@Lanzy](#):
> >
> > Is that really what he was saying or just being friendly?
> 
> Some days that’s almost as annoying.

Why does friendliness make some people angry? ☹

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