# Problem in Picasa

**URL:** <https://boards.straightdope.com/t/problem-in-picasa/625388>\
**Category:** Factual Questions\
**Created:** [June 17, 2012, 1:33am UTC](https://boards.straightdope.com/t/problem-in-picasa/625388 "2012-06-17T01:33:12Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Springtime\_for\_Spacers](https://avatars.discourse-cdn.com/v4/letter/s/a3d4f5/32.png) [@Springtime\_for\_Spacers](https://boards.straightdope.com/u/Springtime_for_Spacers)\
**Post date:** [June 17, 2012, 1:33am UTC](https://boards.straightdope.com/t/problem-in-picasa/625388/1 "2012-06-17T01:33:12Z")

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I have just installed Picasa on my dad’s computer so that I can view pictures and post to Facebook etc. I was able to import a block of pictures yesterday (a small percentage of what is on the camera’s memory card). Today I connected the camera to upload some new pictures and all the thumbnails have little red xs in a red circle and the import buttons are greyed out. Selecting pictures doesn’t change the situation.

I have tried uninstalling and reinstalling picasa, as in suggested in their Help. Checking or unchecking "exclude duplicates makes no difference.