# Problem with a Adobe Tryout product. **URL:** \ **Category:** Factual Questions\ **Created:** [May 7, 2003, 5:16am UTC](https://boards.straightdope.com/t/problem-with-a-adobe-tryout-product/173598 "2003-05-07T05:16:03Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Aslan\_of\_Narnia](https://avatars.discourse-cdn.com/v4/letter/a/ecd19e/32.png) [@Aslan\_of\_Narnia](https://boards.straightdope.com/u/Aslan_of_Narnia)\ **Post date:** [May 7, 2003, 5:16am UTC](https://boards.straightdope.com/t/problem-with-a-adobe-tryout-product/173598/1 "2003-05-07T05:16:03Z")
I downloaded adobe elements tryout, wait 2 hours, and get a error message saying “Setup is unable to find installation languages in C://windows/temp/setup.lid file. Error 105” Any help? ---
**Author:** ![Aslan\_of\_Narnia](https://avatars.discourse-cdn.com/v4/letter/a/ecd19e/32.png) [@Aslan\_of\_Narnia](https://boards.straightdope.com/u/Aslan_of_Narnia)\ **Post date:** [May 8, 2003, 12:55am UTC](https://boards.straightdope.com/t/problem-with-a-adobe-tryout-product/173598/2 "2003-05-08T00:55:42Z")
Bump. ---
**Author:** ![Joe\_Random](https://avatars.discourse-cdn.com/v4/letter/j/e8c25b/32.png) [@Joe\_Random](https://boards.straightdope.com/u/Joe_Random)\ **Post date:** [May 8, 2003, 1:26am UTC](https://boards.straightdope.com/t/problem-with-a-adobe-tryout-product/173598/3 "2003-05-08T01:26:48Z")
You know, no offence intended, but wouldn’t the company you got the tryout from be the correct place to go for technical support? ---
**Author:** ![Aslan\_of\_Narnia](https://avatars.discourse-cdn.com/v4/letter/a/ecd19e/32.png) [@Aslan\_of\_Narnia](https://boards.straightdope.com/u/Aslan_of_Narnia)\ **Post date:** [May 8, 2003, 3:29am UTC](https://boards.straightdope.com/t/problem-with-a-adobe-tryout-product/173598/4 "2003-05-08T03:29:48Z")
I didn’t see anything for error 105 or "trouble accessing installation language file " under the support for Photoshop Elements. ---
**Author:** ![Joe\_Random](https://avatars.discourse-cdn.com/v4/letter/j/e8c25b/32.png) [@Joe\_Random](https://boards.straightdope.com/u/Joe_Random)\ **Post date:** [May 8, 2003, 3:33am UTC](https://boards.straightdope.com/t/problem-with-a-adobe-tryout-product/173598/5 "2003-05-08T03:33:19Z")
> [@](#): > > \*Originally posted by Aslan2 \* > \*\*I didn’t see anything for error 105 or "trouble accessing installation language file " under the support for Photoshop Elements. \*\* That’s when you email their tech support. I admit, using the SDMB as a secondary help method is a good idea. Just don’t forget that the best way to get help is to go straight to the source. ---
**Author:** ![Earthling](https://avatars.discourse-cdn.com/v4/letter/e/90db22/32.png) [@Earthling](https://boards.straightdope.com/u/Earthling)\ **Post date:** [May 8, 2003, 4:11am UTC](https://boards.straightdope.com/t/problem-with-a-adobe-tryout-product/173598/6 "2003-05-08T04:11:32Z")
The consensus [here](http://tinyurl.com/b9ca) is you probably have a bad download (you may have to log in as “guest” to read it, though). Based on your download time, I’m guessing that you have a dial-up connection, which further reinforces the idea of having errors introduced during the lengthy connection. Related to that, these are the articles from Adobe’s Knowledge Base: [Error or Freeze When Installing Photoshop or Photoshop Elements in Windows](http://www.adobe.com/support/techdocs/1bd1e.htm) [Unable to Find a File Downloaded from a Web or FTP Site](http://www.adobe.com/support/techdocs/19d1e.htm) [Troubleshooting Problems When Downloading Files from Adobe Online Services](http://www.adobe.com/support/techdocs/55da.htm) The search term I used was “setup.lid”. Note that my first link goes to a Photoshop (full version) discussion, so try some other terms, don’t restrict your search to only PS Elements, and you might dig up more stuff. ---
**Author:** ![Aslan\_of\_Narnia](https://avatars.discourse-cdn.com/v4/letter/a/ecd19e/32.png) [@Aslan\_of\_Narnia](https://boards.straightdope.com/u/Aslan_of_Narnia)\ **Post date:** [May 8, 2003, 4:19am UTC](https://boards.straightdope.com/t/problem-with-a-adobe-tryout-product/173598/7 "2003-05-08T04:19:23Z")
Nope, I have cable, which is lightning speed for regular websites. When I download however, it takes forever.