# Problem with Bank of America online account **URL:** \ **Category:** Factual Questions\ **Created:** [July 17, 2011, 5:51pm UTC](https://boards.straightdope.com/t/problem-with-bank-of-america-online-account/589360 "2011-07-17T17:51:10Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![Bpelta](https://avatars.discourse-cdn.com/v4/letter/b/eb8c5e/32.png) [@Bpelta](https://boards.straightdope.com/u/Bpelta)\ **Post date:** [July 17, 2011, 5:51pm UTC](https://boards.straightdope.com/t/problem-with-bank-of-america-online-account/589360/1 "2011-07-17T17:51:10Z")
So I’m trying to sign into my bank account (Bank of America), as I do regularly. When it asks for my sitekey, I enter it, press enter, and then get brought back to the front page of the Bank of America site with the phrase “Sign-off successful, thank you” to greet me. Anybody else having this problem? Ideas? ---
**Author:** ![MindsEye\_Watering](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/mindseye_watering/32/3619_2.png) [@MindsEye\_Watering](https://boards.straightdope.com/u/MindsEye_Watering)\ **Post date:** [July 17, 2011, 6:14pm UTC](https://boards.straightdope.com/t/problem-with-bank-of-america-online-account/589360/2 "2011-07-17T18:14:06Z")
Yup, I’ve got the same problem. Must be a problem with their system. ---
**Author:** ![CookingWithGas](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/cookingwithgas/32/485_2.png) [@CookingWithGas](https://boards.straightdope.com/u/CookingWithGas)\ **Post date:** [July 17, 2011, 6:44pm UTC](https://boards.straightdope.com/t/problem-with-bank-of-america-online-account/589360/3 "2011-07-17T18:44:58Z")
Still getting that? I’m not, I’m able to login normally. ---
**Author:** ![Bpelta](https://avatars.discourse-cdn.com/v4/letter/b/eb8c5e/32.png) [@Bpelta](https://boards.straightdope.com/u/Bpelta)\ **Post date:** [July 17, 2011, 7:18pm UTC](https://boards.straightdope.com/t/problem-with-bank-of-america-online-account/589360/4 "2011-07-17T19:18:02Z")
> [@CookingWithGas](#): > > Still getting that? I’m not, I’m able to login normally. yep, still a problem. ---
**Author:** ![CookingWithGas](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/cookingwithgas/32/485_2.png) [@CookingWithGas](https://boards.straightdope.com/u/CookingWithGas)\ **Post date:** [July 17, 2011, 9:01pm UTC](https://boards.straightdope.com/t/problem-with-bank-of-america-online-account/589360/5 "2011-07-17T21:01:30Z")
Well, maybe this will help. For Online Banking technical questions, call: 1.800.933.6262 or ---
**Author:** ![Foggy](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/foggy/32/1082_2.png) [@Foggy](https://boards.straightdope.com/u/Foggy)\ **Post date:** [July 17, 2011, 9:15pm UTC](https://boards.straightdope.com/t/problem-with-bank-of-america-online-account/589360/6 "2011-07-17T21:15:15Z")
Just signed with no problem. ---
**Author:** ![yuhlinqi](https://avatars.discourse-cdn.com/v4/letter/y/e5b9ba/32.png) [@yuhlinqi](https://boards.straightdope.com/u/yuhlinqi)\ **Post date:** [July 17, 2011, 9:55pm UTC](https://boards.straightdope.com/t/problem-with-bank-of-america-online-account/589360/7 "2011-07-17T21:55:18Z")
I’m having the exact same problem as well. It might be a problem with the site in general. It might depend on location (which explains why Foggy can sign it but we can’t). Anyways I’m about to call BoA technical right now. ---
**Author:** ![Bpelta](https://avatars.discourse-cdn.com/v4/letter/b/eb8c5e/32.png) [@Bpelta](https://boards.straightdope.com/u/Bpelta)\ **Post date:** [July 18, 2011, 11:51am UTC](https://boards.straightdope.com/t/problem-with-bank-of-america-online-account/589360/8 "2011-07-18T11:51:30Z")
Well, it’s working for me now but it hasn’t even recorded any of my transactions from the last four days. Odd… ---
**Author:** ![Rachellelogram](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/rachellelogram/32/8689_2.png) [@Rachellelogram](https://boards.straightdope.com/u/Rachellelogram)\ **Post date:** [July 18, 2011, 2:37pm UTC](https://boards.straightdope.com/t/problem-with-bank-of-america-online-account/589360/9 "2011-07-18T14:37:56Z")
Lots of banking sites do maintenance on Sundays. My Chase banking site was down most of yesterday, as well. ---
**Author:** ![bakura510](https://avatars.discourse-cdn.com/v4/letter/b/f08c70/32.png) [@bakura510](https://boards.straightdope.com/u/bakura510)\ **Post date:** [October 18, 2011, 5:08am UTC](https://boards.straightdope.com/t/problem-with-bank-of-america-online-account/589360/10 "2011-10-18T05:08:34Z")
Did you ever get this resolved/how did you resolve it? I just started having the same problem 2 weeks ago. > [@Bpelta](#): > > So I’m trying to sign into my bank account (Bank of America), as I do regularly. When it asks for my sitekey, I enter it, press enter, and then get brought back to the front page of the Bank of America site with the phrase “Sign-off successful, thank you” to greet me. > > Anybody else having this problem? Ideas? ---
**Author:** ![Duckster](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/duckster/32/1244_2.png) [@Duckster](https://boards.straightdope.com/u/Duckster)\ **Post date:** [October 18, 2011, 7:48pm UTC](https://boards.straightdope.com/t/problem-with-bank-of-america-online-account/589360/11 "2011-10-18T19:48:08Z")
It seems the BoA online banking problems [have a long history](http://sitedown.co/bank-of-america).