# Problem with gmail.account

**URL:** <https://boards.straightdope.com/t/problem-with-gmail-account/768862>\
**Category:** Factual Questions\
**Created:** [October 17, 2016, 6:33pm UTC](https://boards.straightdope.com/t/problem-with-gmail-account/768862 "2016-10-17T18:33:36Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Mislav](https://avatars.discourse-cdn.com/v4/letter/m/77aa72/32.png) [@Mislav](https://boards.straightdope.com/u/Mislav)\
**Post date:** [October 17, 2016, 6:33pm UTC](https://boards.straightdope.com/t/problem-with-gmail-account/768862/1 "2016-10-17T18:33:36Z")

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I know this may not be the right thread and I apologize if I’m bothering. I just re-set all the settings on my IPhone (IPhone 4S). Now I can’t sign in to my gmail.account. I can’t sign in to it on my laptop either. But I can sign in to all the other accounts made using that email address (Fanfiction, etc.) and receive my emails. What should I do?

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**Author:** ![IvoryTowerDenizen](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/ivorytowerdenizen/32/17937_2.png) [@IvoryTowerDenizen](https://boards.straightdope.com/u/IvoryTowerDenizen)\
**Post date:** [October 17, 2016, 6:41pm UTC](https://boards.straightdope.com/t/problem-with-gmail-account/768862/2 "2016-10-17T18:41:32Z")

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Let’s move this over to GQ

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**Author:** ![Duckster](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/duckster/32/1244_2.png) [@Duckster](https://boards.straightdope.com/u/Duckster)\
**Post date:** [October 17, 2016, 8:12pm UTC](https://boards.straightdope.com/t/problem-with-gmail-account/768862/3 "2016-10-17T20:12:03Z")

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Have you perused the Gmail support pages?  
Do you have an alternative email account attached to your gmail account?

> **[Gmail Help](https://support.google.com/mail/?hl=en#topic=7065107)**
>
> Official Gmail Help Center where you can find tips and tutorials on using Gmail and other answers to frequently asked questions.

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**Author:** ![jtur88](https://avatars.discourse-cdn.com/v4/letter/j/e9c0ed/32.png) [@jtur88](https://boards.straightdope.com/u/jtur88)\
**Post date:** [October 17, 2016, 10:15pm UTC](https://boards.straightdope.com/t/problem-with-gmail-account/768862/4 "2016-10-17T22:15:29Z")

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What happens when you try to sign in? Several faults are possible, which are you getting?

Account name not recognized?  
Password not recognized?  
Account not available at this time?  
Screen times out after login attempt?  
No sign-in screen appears?  
Something else?

The fix will depend on what happens when you try.