Problems accessing the SDMB

If you are having trouble accessing the SDMB since the change to the new software, hopefully you can at least read this post. Please send an email to and we’ll try to get you sorted out. If you previously sent an email to TubaDiva, we do not have access to her email and have no record of any conversations you may have had with her.

DO NOT CREATE A SOCK ACCOUNT. And if you can’t access the new site because you had the wrong email on your old account, definitely do not create a sock account using your new email since the system only allows one user per email address and that will lock you out of using your new email with your old account (which is a lot more hoops we have to jump through to fix it).

Thanks, I just sent an email. Hope this will take care of the problem.