# Q about Outlook and outlook express in Win XP (r.e. splash screen delay) **URL:** \ **Category:** Factual Questions\ **Created:** [April 14, 2003, 10:52am UTC](https://boards.straightdope.com/t/q-about-outlook-and-outlook-express-in-win-xp-r-e-splash-screen-delay/168599 "2003-04-14T10:52:56Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![Lobsang](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/lobsang/32/4067_2.png) [@Lobsang](https://boards.straightdope.com/u/Lobsang)\ **Post date:** [April 14, 2003, 10:52am UTC](https://boards.straightdope.com/t/q-about-outlook-and-outlook-express-in-win-xp-r-e-splash-screen-delay/168599/1 "2003-04-14T10:52:56Z")
I would ask this in the PCRQ (Personal Computer Related Questions) forum but it doesn’t exist. When I load outlook express or just outlook the splash screen shows for ages before the app loads. Sometimes it will be 2 minutes before the app apears. Why is this and how do I put a stop to it? ---
**Author:** ![Caught\_Work](https://avatars.discourse-cdn.com/v4/letter/c/919ad9/32.png) [@Caught\_Work](https://boards.straightdope.com/u/Caught_Work)\ **Post date:** [April 14, 2003, 11:20am UTC](https://boards.straightdope.com/t/q-about-outlook-and-outlook-express-in-win-xp-r-e-splash-screen-delay/168599/2 "2003-04-14T11:20:34Z")
Y’know this happens to me too. Very frustrating. If you start up OE before you connent (I’m on dial up) all is fast. After I’ve connected, the first time I start OE it waits and waits. Subsequent times after I 've connected, it’s fast. I’ve checked what’s running when this is happening and it appears (and I only suggest appears) to be svchost.exe which is churning away in hte background. Very weird. Unfortunately I have no answer (but I’ve been trying to work through what’s happening). I look forward to a real answer sometime soon.