# Question about my new Apple iMac **URL:** \ **Category:** Factual Questions\ **Created:** [January 18, 2016, 5:42pm UTC](https://boards.straightdope.com/t/question-about-my-new-apple-imac/743513 "2016-01-18T17:42:45Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![Chefguy](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/chefguy/32/138_2.png) [@Chefguy](https://boards.straightdope.com/u/Chefguy)\ **Post date:** [January 18, 2016, 5:42pm UTC](https://boards.straightdope.com/t/question-about-my-new-apple-imac/743513/1 "2016-01-18T17:42:45Z")
Sorry the title can’t be more specific. I bought my iMac 27 in December after folks in another thread helped me make the decision. I’m really liking it, but I’m having one minor and annoying problem. I had to download Adobe Flash Player in order to access our local online newspaper. No big whoop. But here’s what happens every time I try to load the paper: -Launch Safari -Click on the icon to go to the website. -Website loads -Log in, if necessary (it’s not always required) -Nothing happens, no matter how long I wait -Exit Safari -Reload Safari -Click on the icon -Paper content loads Anybody have a clue what’s going on here, or how to fix it? Is it a problem with iOS, Safari, or the website? I have my doubts about it being the website, as it seems 99% of Portlanders use some sort of Apple product to access it. Thanks. ---
**Author:** ![Doug\_K](https://avatars.discourse-cdn.com/v4/letter/d/b5ac83/32.png) [@Doug\_K](https://boards.straightdope.com/u/Doug_K)\ **Post date:** [January 18, 2016, 5:54pm UTC](https://boards.straightdope.com/t/question-about-my-new-apple-imac/743513/2 "2016-01-18T17:54:25Z")
Well, it can’t be iOS, because the iMac runs OSX. It could be Safari. I would recommend installing both Firefox and Google Chrome and see if one of the works better. ---
**Author:** ![Pork\_Rind](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/pork_rind/32/111_2.png) [@Pork\_Rind](https://boards.straightdope.com/u/Pork_Rind)\ **Post date:** [January 18, 2016, 6:05pm UTC](https://boards.straightdope.com/t/question-about-my-new-apple-imac/743513/3 "2016-01-18T18:05:22Z")
Try this: In Safari, go to the ‘Safari’ menu item, then select “Preferences”. In Preferences, go to the “Advanced” tab and turn off “Stop plug-ins to save power”, that is if it’s activated. If it’s not, well, I’ll have to make another guess. ---
**Author:** ![Chefguy](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/chefguy/32/138_2.png) [@Chefguy](https://boards.straightdope.com/u/Chefguy)\ **Post date:** [January 18, 2016, 6:13pm UTC](https://boards.straightdope.com/t/question-about-my-new-apple-imac/743513/4 "2016-01-18T18:13:15Z")
> [@Doug\_K](#): > > Well, it can’t be iOS, because the iMac runs OSX. It could be Safari. I would recommend installing both Firefox and Google Chrome and see if one of the works better. Yeah, sorry; I’m still unfamiliar with some Apple terminology after 30 years of Windows. 😃 **Pork Rind** : I’ll give that a shot once my wife gives me my allotted 3 minutes a day on it (most everything I do is on my laptop). ---
**Author:** ![pidgeon92](https://avatars.discourse-cdn.com/v4/letter/p/50afbb/32.png) [@pidgeon92](https://boards.straightdope.com/u/pidgeon92)\ **Post date:** [January 18, 2016, 6:20pm UTC](https://boards.straightdope.com/t/question-about-my-new-apple-imac/743513/5 "2016-01-18T18:20:30Z")
If you wish to share which newspaper it is, I’ll have a look on my iMac. Why on earth you’d have to use Adobe Flash to look at a newspaper website is beyond me. ---
**Author:** ![harmonicamoon](https://avatars.discourse-cdn.com/v4/letter/h/65b543/32.png) [@harmonicamoon](https://boards.straightdope.com/u/harmonicamoon)\ **Post date:** [January 18, 2016, 6:21pm UTC](https://boards.straightdope.com/t/question-about-my-new-apple-imac/743513/6 "2016-01-18T18:21:00Z")
Welcome to the Apple world! I’m not a fan of Safari. Very happy with Firefox. ---
**Author:** ![Chefguy](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/chefguy/32/138_2.png) [@Chefguy](https://boards.straightdope.com/u/Chefguy)\ **Post date:** [January 18, 2016, 6:21pm UTC](https://boards.straightdope.com/t/question-about-my-new-apple-imac/743513/7 "2016-01-18T18:21:14Z")
> [@Pork\_Rind](#): > > Try this: > > In Safari, go to the ‘Safari’ menu item, then select “Preferences”. In Preferences, go to the “Advanced” tab and turn off “Stop plug-ins to save power”, that is if it’s activated. If it’s not, well, I’ll have to make another guess. It wasn’t activated. Make another guess. 🙂 ---
**Author:** ![Pork\_Rind](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/pork_rind/32/111_2.png) [@Pork\_Rind](https://boards.straightdope.com/u/Pork_Rind)\ **Post date:** [January 18, 2016, 6:32pm UTC](https://boards.straightdope.com/t/question-about-my-new-apple-imac/743513/8 "2016-01-18T18:32:42Z")
> [@Chefguy](#): > > It wasn’t activated. Make another guess. 🙂 Hmm. My next guess is, “It’s because Flash sucks”, but that’s not very helpful. Gimme a minute to ponder. ---
**Author:** ![Pork\_Rind](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/pork_rind/32/111_2.png) [@Pork\_Rind](https://boards.straightdope.com/u/Pork_Rind)\ **Post date:** [January 18, 2016, 6:37pm UTC](https://boards.straightdope.com/t/question-about-my-new-apple-imac/743513/9 "2016-01-18T18:37:24Z")
When you say as one of your steps that you reload Safari, do you mean you reload the page, or that you quit and restart Safari? edit: and what happens when you go to the Flash installation debug page and take the test at the top… [https://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-mac.html#installer](https://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-mac.html#installer) ---
**Author:** ![Chefguy](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/chefguy/32/138_2.png) [@Chefguy](https://boards.straightdope.com/u/Chefguy)\ **Post date:** [January 18, 2016, 6:52pm UTC](https://boards.straightdope.com/t/question-about-my-new-apple-imac/743513/10 "2016-01-18T18:52:54Z")
> [@Pork\_Rind](#): > > When you say as one of your steps that you reload Safari, do you mean you reload the page, or that you quit and restart Safari? > > edit: and what happens when you go to the Flash installation debug page and take the test at the top… [https://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-mac.html#installer](https://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-mac.html#installer) I have to quit and restart the browser. I’ll take a look at your link. **pidgeon92** : It’s the [Oregonian](http://digital.olivesoftware.com/Olive/ODE/Oregonian/), but it’s a paid subscription site, so I don’t know if you’ll be able to view it. ---
**Author:** ![Chefguy](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/chefguy/32/138_2.png) [@Chefguy](https://boards.straightdope.com/u/Chefguy)\ **Post date:** [January 18, 2016, 7:01pm UTC](https://boards.straightdope.com/t/question-about-my-new-apple-imac/743513/11 "2016-01-18T19:01:44Z")
> [@Pork\_Rind](#): > > When you say as one of your steps that you reload Safari, do you mean you reload the page, or that you quit and restart Safari? > > edit: and what happens when you go to the Flash installation debug page and take the test at the top… [https://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-mac.html#installer](https://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-mac.html#installer) Went to the Adobe link; latest version is installed in the browser. ---
**Author:** ![pidgeon92](https://avatars.discourse-cdn.com/v4/letter/p/50afbb/32.png) [@pidgeon92](https://boards.straightdope.com/u/pidgeon92)\ **Post date:** [January 18, 2016, 7:10pm UTC](https://boards.straightdope.com/t/question-about-my-new-apple-imac/743513/12 "2016-01-18T19:10:47Z")
> [@Chefguy](#): > > **pidgeon92** : It’s the [Oregonian](http://digital.olivesoftware.com/Olive/ODE/Oregonian/), but it’s a paid subscription site, so I don’t know if you’ll be able to view it. Your link indicates that the site is being created by [digital.olivesoftware.com](http://digital.olivesoftware.com), and is not just the regular Oregonian website (which looks fine in Safari, by the way). I think the problem you are experiencing is some incompatibility between Safari and HTML5. Definitely try it in Chrome instead. ---
**Author:** ![Chefguy](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/chefguy/32/138_2.png) [@Chefguy](https://boards.straightdope.com/u/Chefguy)\ **Post date:** [January 18, 2016, 7:19pm UTC](https://boards.straightdope.com/t/question-about-my-new-apple-imac/743513/13 "2016-01-18T19:19:43Z")
> [@pidgeon92](#): > > Your link indicates that the site is being created by [digital.olivesoftware.com](http://digital.olivesoftware.com), and is not just the regular Oregonian website (which looks fine in Safari, by the way). I think the problem you are experiencing is some incompatibility between Safari and HTML5. Definitely try it in Chrome instead. Thanks. Yeah, The Oregonian is different from Oregon Live. I downloaded Firefox and it works fine. Guess I’ll dump Safari and go with that. The Oregonian is the only site I’ve had a problem with, but we go there often, so it’s worth the minor hassle of getting used to a new browser.