I don’t think the landlord should have to pay the towing/storage fees out of pocket, per se. I’ll say I work at / have an ownership stake in a real estate firm (we only have one residential property and it’s not really our specialty, more a remnant of old business from long ago) and while I don’t have much residential tenant experience I can understand that if you own the lot you need to maintain it. Lots need resealed/surfaced, sometimes repaved. If a tenant just doesn’t move their car, what do you do? You do need to tow.
I’m not sure if there is any legal requirement as to how much notice is given, I suspect most places would allow you to manage that as a matter of building rules. But just as a matter of being a good land lord my feel is you need to make notice for a full lot closure pretty damn far in advance. Especially for stuff like paving/resurfacing that legit will be scheduled a few months in advance. This isn’t emergency work we’re talking about.
If you think about most tenants, a lot of them may not have an easy to find place to store their car for a day. You should give them time to find a solution, and even offer them alternative parking arrangements if they come to you with it. This quick notice then tow I find problematic from a behavioral perspective.
I think the “correct” land lord behavior would’ve been:
A (really nice guy): Tow it and impound it, then have it brought back, pay the towing/impound fees but bill them to the tenant. The issue here is some tenants are dicks, and will refuse to pay, and collecting on that would be a bitch.
B (meeting your obligations guy): Tow it and impound it, but tell the impound lot that it’s a tenant’s car and to hold it until you can find the tenant and make them aware it’s impounded. This would at least get the lot to hold it out past 15 days. Part of the problem here is it sounds like the land lord just washed their hands of it after they had it towed, never followed up with the tenant, even had ongoing communications with the tenant and their staff apparently weren’t cross-knowledgeable that a tenant they’re talking to currently via email has had their car towed. Now I can understand not every employee is going to know every thing. But come on, at least have a policy in place–you know whose car was towed because you required him to give you his license plate when he moved in, you have his email address because you’ve been emailing with him. Make it standard that you try to contact your tenants by more than a fucking physical note, when something like this happens.
I hope that for this guy’s sake the landlord, under the laws of the State of Washington has violated his duties as a land lord and thus the tenant will be able to recover the cost of the car from the land lord, but it’s definitely a scary/unfortunate thing that I think could well come down to being a gray area, and like Tripolar said, may come down to what a judge feels that day.