# SafeLinke Cell Phone

**URL:** <https://boards.straightdope.com/t/safelinke-cell-phone/585482>\
**Category:** Miscellaneous and Personal Stuff I Must Share\
**Created:** [June 14, 2011, 8:25pm UTC](https://boards.straightdope.com/t/safelinke-cell-phone/585482 "2011-06-14T20:25:00Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![hotcoldhot](https://avatars.discourse-cdn.com/v4/letter/h/58f4c7/32.png) [@hotcoldhot](https://boards.straightdope.com/u/hotcoldhot)\
**Post date:** [June 14, 2011, 8:25pm UTC](https://boards.straightdope.com/t/safelinke-cell-phone/585482/1 "2011-06-14T20:25:00Z")

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My mother recently qualified for a free cell phone from Safelink, and I have some questions. The help number keeps me on hold forever so I figured I’d ask here to see if anyone else may have had similar experiences.

OK she’s very low income now so she got the phone from [Safelink](https://www.safelinkwireless.com/Safelink/)

The question is how to activate the voicemail or even if the free version has it.

I was told by the 800 number and it’s on the website. Here’s the directions from [the site](https://www.safelinkwireless.com/Safelink/service_support/setup_vmail)

So I enter 1 and instead of directions I get a message saying voicemail server not set up.

I go into the options and find messages -\> Voice Mail Servers -\> And it says “Empty”

It appears there are none. There is no other option or menu key at that point. It won’t allow me to enter anything so I assume some sort of number should be there but it isn’t.

So long story short, if anyone else has this free cell phone service, and can give me a heads up I’d appreciate it.

Since it’s free and only for her emergencies (You get two hours a month), I don’t really care about the VM but it kind of bugs me when I can’t figure something out.

Thanks