# ScanJet 3200C Help

**URL:** <https://boards.straightdope.com/t/scanjet-3200c-help/117551>\
**Category:** Factual Questions\
**Created:** [July 5, 2002, 10:29pm UTC](https://boards.straightdope.com/t/scanjet-3200c-help/117551 "2002-07-05T22:29:58Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![LolaCocaCola](https://avatars.discourse-cdn.com/v4/letter/l/7cd45c/32.png) [@LolaCocaCola](https://boards.straightdope.com/u/LolaCocaCola)\
**Post date:** [July 5, 2002, 10:29pm UTC](https://boards.straightdope.com/t/scanjet-3200c-help/117551/1 "2002-07-05T22:29:58Z")

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I haven’t used my scanner in a while, and recently every picture I’ve scanned has a blue and green streak on it.

I’ve tried unplugging it for a while, but it’s still there when I restart it.

What’s causing this?

Can I fix it?

😕

Thanks in advance. 🙂

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**Author:** ![Mr.Blue\_Sky](https://avatars.discourse-cdn.com/v4/letter/m/d26b3c/32.png) [@Mr.Blue\_Sky](https://boards.straightdope.com/u/Mr.Blue_Sky)\
**Post date:** [July 5, 2002, 11:47pm UTC](https://boards.straightdope.com/t/scanjet-3200c-help/117551/2 "2002-07-05T23:47:46Z")

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I had a similiar problem with my Scanjet 2100C. It’s a USB-type and I’m running WinME. Here’s what I did:

1. Under Device Manager, I “removed” the scanner from the hardware list.

2. I unplugged the power supply from the scanner.

3. I restarted the computer.

4. Plugged in the power supply so that the computer would “recognize” the scanner and allowed it to find the operating software.

5. Problem solved. YMMV.

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**Author:** ![LolaCocaCola](https://avatars.discourse-cdn.com/v4/letter/l/7cd45c/32.png) [@LolaCocaCola](https://boards.straightdope.com/u/LolaCocaCola)\
**Post date:** [July 6, 2002, 12:00am UTC](https://boards.straightdope.com/t/scanjet-3200c-help/117551/3 "2002-07-06T00:00:52Z")

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Thanks, Mr. Blue Sky 🙂

I shall give it a try.