# Sears, you ratfuckers! **URL:** \ **Category:** The BBQ Pit\ **Created:** [June 20, 2006, 9:03pm UTC](https://boards.straightdope.com/t/sears-you-ratfuckers/361484 "2006-06-20T21:03:28Z")\ **Posts on this page:** 9\ **Page:** 3
**Author:** ![Green\_Bean](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/green_bean/32/1760_2.png) [@Green\_Bean](https://boards.straightdope.com/u/Green_Bean)\ **Post date:** [June 27, 2006, 5:50pm UTC](https://boards.straightdope.com/t/sears-you-ratfuckers/361484/41 "2006-06-27T17:50:35Z")
> [@AuntiePam](#): > > Next response should be to cancel the order and find a stove somewhere else, a small local appliance store. It might cost a bit more, but you’ll have much better service, for delivery and installation and to take care of any problems later. > [@KSO](#): > > I would cancel the order and find a small local store, as suggested by Auntie Pam. You’ll pay a bit of a premium for that, but it’s worth it to not have to deal with the bullshit. You won’t necessarily pay more. We went shopping for a new fridge. We saw one we liked at Sears, and the salesman put us through this whole rigamarole with negotiating the pricing–special discount, sign up for a Sears card, only if you buy today, I’m such a nice guy I’ll throw in delivery and haul-away for free, blah blah blah. And then he told us that he had no idea when it would be delivered. It could have been days or weeks or even months! So we left. Then somebody told us about a local place. We went in and told the guy what fridge we liked. He looked it up in a book, and quoted a price that was exactly the same as the one the Sears guy gave us! And we could have it in 2-3 days. No bullshit involved. And of course, the installation went well. We’ve bought from there ever since. Sometimes, we’ll go browse around at the big appliance stores to get an idea of what we might want because the local place doesn’t have a lot on display in it’s showroom. So we know what kinds of prices are out there, and our local place is always competitive price-wise. And a pleasure to deal with. ---
**Author:** ![gigi](https://avatars.discourse-cdn.com/v4/letter/g/a587f6/32.png) [@gigi](https://boards.straightdope.com/u/gigi)\ **Post date:** [June 27, 2006, 8:03pm UTC](https://boards.straightdope.com/t/sears-you-ratfuckers/361484/42 "2006-06-27T20:03:28Z")
> [@Green Bean](#): > > We went shopping for a new fridge. We saw one we liked at Sears, and the salesman put us through this whole rigamarole with negotiating the pricing–special discount, sign up for a Sears card, only if you buy today, I’m such a nice guy I’ll throw in delivery and haul-away for free, blah blah blah. I went in with a discount price on a Sears fridge from on-line, to make sure they would match it in-store. I picked it out and all and then they said I could get free delivery only on purchases $399 and above, and the delivery discount would bring the $399 model in line with the discount one plus delivery. I think he did also sign me up for a card, but that’s the only thing I ever put on it. Worked out fine, but he OTOH was able to predict a delivery date! ---
**Author:** ![Zsofia](https://avatars.discourse-cdn.com/v4/letter/z/7bcc69/32.png) [@Zsofia](https://boards.straightdope.com/u/Zsofia)\ **Post date:** [June 28, 2006, 3:37pm UTC](https://boards.straightdope.com/t/sears-you-ratfuckers/361484/43 "2006-06-28T15:37:54Z")
Well, the installer came by yesterday having no intention of installing then, looked around under the house, and scheduled me for today after everybody else. Luckily, my mom can be there. I’m a little irritated that he didn’t make it clear I wouldn’t have my new stove yesterday, but he seemed competent and had called Sears to confirm this “no charge to me” thing, at least. We’ll see. He’s supposed to call Mom when he’s getting close to coming over. ---
**Author:** ![Weirddave](https://avatars.discourse-cdn.com/v4/letter/w/919ad9/32.png) [@Weirddave](https://boards.straightdope.com/u/Weirddave)\ **Post date:** [June 28, 2006, 3:48pm UTC](https://boards.straightdope.com/t/sears-you-ratfuckers/361484/44 "2006-06-28T15:48:09Z")
> [@bat312](#): > > I preferred the logic that the Sears employees were the thieves when they charged me twice…and committed fraud when they told me that they would not double bill when I pointed out their mistake when I first took delivery of the product. Then out of the goodness of everything that is great about Sears, they decided to clear their names and pay restitution for my pain and suffering by crediting me twice. They have indeed earned a loyal customer for life. 😉 So, they made a mistake, then corrected it, and that justifies your blatent theft? Hmm, my neighbor has been bothering me lately by doing yardwork early in the morning, I think I’ll go steal his lawnmower. Who cares that he apologized and told me he was sorry and wouldn’t mow before 10 anymore, it’s justified because he woke me up! Don’t kid yourself, you’re a thief. ---
**Author:** ![Zsofia](https://avatars.discourse-cdn.com/v4/letter/z/7bcc69/32.png) [@Zsofia](https://boards.straightdope.com/u/Zsofia)\ **Post date:** [June 29, 2006, 2:25pm UTC](https://boards.straightdope.com/t/sears-you-ratfuckers/361484/45 "2006-06-29T14:25:14Z")
Sorry, guys, didn’t post last night because I was still in a post-dinner haze - I have a stove and it is fabulous! I think I’m really gonna like gas. It’s a little scary, but I loooove that simmer burner. Made a new beef curry thing that turned out really well. And the best part is, they came, it took them half an hour, and they didn’t charge me a thing. (I did have them call Sears _before_ they came to confirm all this.) So the end result is, Sears is a real shitbag until you get really mad at them. And yeah, it’s a really shitty thing to do, taking a double charge. Aren’t you even a little embarassed to admit it? ---
**Author:** ![Plynck](https://avatars.discourse-cdn.com/v4/letter/p/3e96dc/32.png) [@Plynck](https://boards.straightdope.com/u/Plynck)\ **Post date:** [June 29, 2006, 3:15pm UTC](https://boards.straightdope.com/t/sears-you-ratfuckers/361484/46 "2006-06-29T15:15:32Z")
> [@bat312](#): > > I preferred the logic that the Sears employees were the thieves when they charged me twice…and committed fraud when they told me that they would not double bill when I pointed out their mistake when I first took delivery of the product. :: sniff sniff :: Do you smell gas? No, I guess not, but something just as unpleasant… :rolleyes: As much as I disagree with **Weirddave** about gosh near everything, he is spot on here. If you were as diligent about correcting the mistake in _your_ favor and they were deaf to your logic, I’d see your point. But, as I see it you deliberately did what they did by accident. ---
**Author:** ![FordPrefect](https://avatars.discourse-cdn.com/v4/letter/f/e99b99/32.png) [@FordPrefect](https://boards.straightdope.com/u/FordPrefect)\ **Post date:** [June 29, 2006, 4:38pm UTC](https://boards.straightdope.com/t/sears-you-ratfuckers/361484/47 "2006-06-29T16:38:56Z")
> [@Zsofia](#): > > Sorry, guys, didn’t post last night because I was still in a post-dinner haze - I have a stove and it is fabulous! I think I’m really gonna like gas. It’s a little scary, but I loooove that simmer burner. Made a new beef curry thing that turned out really well. Your love affair with gas will only get more intense. She is a fantastic mistress, if not a little harder to clean up after 🙂 ---
**Author:** ![Cemetery\_Savior](https://avatars.discourse-cdn.com/v4/letter/c/439d5e/32.png) [@Cemetery\_Savior](https://boards.straightdope.com/u/Cemetery_Savior)\ **Post date:** [June 29, 2006, 5:01pm UTC](https://boards.straightdope.com/t/sears-you-ratfuckers/361484/48 "2006-06-29T17:01:32Z")
> [@Zsofia](#): > > - it’s probably an automatic hotdog cooker from the SkyMall magazine. So, you may have an automatic hot-dog cooker from Skymall Magazine? Is it the one shaped like a toaster? Because if it is, I’ll get one and connect it to my gas line myself! Unless I’m misunderstanding something. -Cem ---
**Author:** ![Zsofia](https://avatars.discourse-cdn.com/v4/letter/z/7bcc69/32.png) [@Zsofia](https://boards.straightdope.com/u/Zsofia)\ **Post date:** [June 29, 2006, 9:38pm UTC](https://boards.straightdope.com/t/sears-you-ratfuckers/361484/49 "2006-06-29T21:38:21Z")
> [@Cemetery Savior](#): > > So, you may have an automatic hot-dog cooker from Skymall Magazine? Is it the one shaped like a toaster? Because if it is, I’ll get one and connect it to my gas line myself! > > Unless I’m misunderstanding something. > > -Cem No, I’m happy to say it’s the gas stove I ordered. I was concerned that I _might_ come home to the hot dog cooker, considering my customer service track record with Sears. I made sure my mom knew the correct model number to check when they came to install. Had them drag my old stove to the curb - it lasted about three hours. Ghetto charity! [Previous page](https://boards.straightdope.com/t/sears-you-ratfuckers/361484.md?page=2)