I actually opened the W Hotel in Times Square and they are so pretentious. I don’t know if that is the W Hotel in NYC your friend works at.
Not to third shift. All of us working at this hotel were pretty strange ourselves. The only thing that would have been passed on to next shift would be the DND, so the info would be passed to housekeeping: they would write it down on their check-out sheet and know to leave you alone.
How did she respond?