# Steam purchase not downloading **URL:** \ **Category:** The Game Room\ **Created:** [January 3, 2011, 4:59pm UTC](https://boards.straightdope.com/t/steam-purchase-not-downloading/566233 "2011-01-03T16:59:21Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Tapioca\_Dextrin](https://avatars.discourse-cdn.com/v4/letter/t/3d9bf3/32.png) [@Tapioca\_Dextrin](https://boards.straightdope.com/u/Tapioca_Dextrin)\ **Post date:** [January 3, 2011, 4:59pm UTC](https://boards.straightdope.com/t/steam-purchase-not-downloading/566233/1 "2011-01-03T16:59:21Z")
I bought Cradle of Civilization for Civilization via Steam for my PC a week ago and it hasn’t downloaded. If I launch Steam from within the game, I can see I’ve actually bought everything. I’ve emailed Steam , but they haven’t bothered to reply. Anyone have any ideas what’s going on, or had a similar experience? ---
**Author:** ![Palooka](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/palooka/32/2902_2.png) [@Palooka](https://boards.straightdope.com/u/Palooka)\ **Post date:** [January 3, 2011, 5:16pm UTC](https://boards.straightdope.com/t/steam-purchase-not-downloading/566233/2 "2011-01-03T17:16:56Z")
While you’re in-game, Steam automatically pauses all downloads. Alt-tab or exit out of the game and go to View -\> Downloads then hit resume. If that isn’t the problem, I’ve no idea what the deal is. ---
**Author:** ![smiling\_bandit](https://avatars.discourse-cdn.com/v4/letter/s/e9a140/32.png) [@smiling\_bandit](https://boards.straightdope.com/u/smiling_bandit)\ **Post date:** [January 3, 2011, 5:18pm UTC](https://boards.straightdope.com/t/steam-purchase-not-downloading/566233/3 "2011-01-03T17:18:15Z")
Hmm… make sure you’ve got it officially lised as purchased in Steam, and then start the game from within Steam (not vice-versa). Then wait about an hour and see if it shows up. Some of this stuff gets downloaded in the background only under certain circumstances. ---
**Author:** ![Darkhold](https://avatars.discourse-cdn.com/v4/letter/d/90db22/32.png) [@Darkhold](https://boards.straightdope.com/u/Darkhold)\ **Post date:** [January 3, 2011, 5:43pm UTC](https://boards.straightdope.com/t/steam-purchase-not-downloading/566233/4 "2011-01-03T17:43:51Z")
Right click on the game click on properties. Local File tab and verify the game. It will scan the install and re-download the DLC if that is the problem. It will take a couple of mins to scan the game. ---
**Author:** ![Tapioca\_Dextrin](https://avatars.discourse-cdn.com/v4/letter/t/3d9bf3/32.png) [@Tapioca\_Dextrin](https://boards.straightdope.com/u/Tapioca_Dextrin)\ **Post date:** [January 3, 2011, 8:25pm UTC](https://boards.straightdope.com/t/steam-purchase-not-downloading/566233/5 "2011-01-03T20:25:14Z")
> [@Darkhold](#): > > Right click on the game click on properties. Local File tab and verify the game. It will scan the install and re-download the DLC if that is the problem. There was one file that couldn’t be verified despite re-downloading it. Now it’s reinstall time. Wish me luck. ---
**Author:** ![Tapioca\_Dextrin](https://avatars.discourse-cdn.com/v4/letter/t/3d9bf3/32.png) [@Tapioca\_Dextrin](https://boards.straightdope.com/u/Tapioca_Dextrin)\ **Post date:** [January 4, 2011, 3:30pm UTC](https://boards.straightdope.com/t/steam-purchase-not-downloading/566233/6 "2011-01-04T15:30:49Z")
Well, I reinstalled the game and the problem remains. Steam hasn’t bothered to respond. They’ve got my money, so I guess they don’t give a fuck. ---
**Author:** ![Terminus\_Est](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/terminus_est/32/3087_2.png) [@Terminus\_Est](https://boards.straightdope.com/u/Terminus_Est)\ **Post date:** [January 6, 2011, 3:24pm UTC](https://boards.straightdope.com/t/steam-purchase-not-downloading/566233/7 "2011-01-06T15:24:45Z")
The Cradle of Civilization is DLC. It won’t show up as a separate install. To verify that you have it, right-click on the game in your library, select “View Downloadable Content”, and click on the “DLC” tab. It should be listed there. If you want to run the DLC in-game, you have to go to “Scenarios”.