# Steamed at Best Buy

**URL:** <https://boards.straightdope.com/t/steamed-at-best-buy/475432>\
**Category:** The BBQ Pit\
**Created:** [December 3, 2008, 1:04am UTC](https://boards.straightdope.com/t/steamed-at-best-buy/475432 "2008-12-03T01:04:39Z")\
**Posts on this page:** 5\
**Page:** 5

<div class="post-metadata">

**Author:** ![Septima](https://avatars.discourse-cdn.com/v4/letter/s/dc4da7/32.png) [@Septima](https://boards.straightdope.com/u/Septima)\
**Post date:** [December 10, 2008, 11:17pm UTC](https://boards.straightdope.com/t/steamed-at-best-buy/475432/81 "2008-12-10T23:17:26Z")

</div>

[QUOTE=xtisme]  
The thread has given me some perspective on my annoyance…but I’m still a bit peeved at it and I’m wondering how people who get Christmas gifts are going to handle returns. Are they all going to ask whoever gave them their gifts for a receipt so they can take it back? Are people going to be forced to send the receipts with their gifts just in case the person wants to take it back…or if it’s broken and they HAVE to take it back? In which case, the box would most certainly be open as well. How is THAT going to work out?  
[/QUOTE]

When someone gives me something that is expensive/easily breakable/maybe the wrong size, I always get a little envelope with it, in which they put the receipt. Some stores even do it automatically, when they giftwrap stuff (typically electronics).

---

<div class="post-metadata">

**Author:** ![dwc1970](https://avatars.discourse-cdn.com/v4/letter/d/a183cd/32.png) [@dwc1970](https://boards.straightdope.com/u/dwc1970)\
**Post date:** [December 11, 2008, 12:11am UTC](https://boards.straightdope.com/t/steamed-at-best-buy/475432/82 "2008-12-11T00:11:16Z")

</div>

> [@Black\_Sunshine](#):
>
> And that’s not even the incident that made me quit.

So what was the incident that made you quit? Curious minds wanna know.

---

<div class="post-metadata">

**Author:** ![Guinastasia](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/guinastasia/32/5751_2.png) [@Guinastasia](https://boards.straightdope.com/u/Guinastasia)\
**Post date:** [December 11, 2008, 12:13am UTC](https://boards.straightdope.com/t/steamed-at-best-buy/475432/83 "2008-12-11T00:13:55Z")

</div>

> [@Jeff](#):
>
> I had it happen to me. Bought a copy of Civ4 which had 2 of disk #2 and no disk #1. They flat-out refused to exchange it for me.

The problem is, how do they know you didn’t take it out and then swap it with the other? It’s again, a Catch-22.

---

<div class="post-metadata">

**Author:** ![Jeff](https://avatars.discourse-cdn.com/v4/letter/j/e19b73/32.png) [@Jeff](https://boards.straightdope.com/u/Jeff)\
**Post date:** [December 11, 2008, 12:44am UTC](https://boards.straightdope.com/t/steamed-at-best-buy/475432/84 "2008-12-11T00:44:26Z")

</div>

Well as it turned out a lot of copies of Civ4 shipped with incomplete sets of disks, sadly I didn’t know that at the time or I might have used that as leverage.

Needless to say I’ve since discovered an Electronics Boutique near the Best Buy and they will be getting my games business from now on as they have a much better return policy. Not that I’m pissed off at Best Buy, they were simply shipped bad product and the clerk was adhering to their returns policy. But ultimately I’m still out $50 (and naturally will be pirating a copy & burning a new #1 disk), so someone else is getting my business from now on.

---

<div class="post-metadata">

**Author:** ![zenith](https://avatars.discourse-cdn.com/v4/letter/z/e19b73/32.png) [@zenith](https://boards.straightdope.com/u/zenith)\
**Post date:** [December 11, 2008, 5:20pm UTC](https://boards.straightdope.com/t/steamed-at-best-buy/475432/85 "2008-12-11T17:20:56Z")

</div>

> [@sundog66](#):
>
> Are there any major retail chains that do not require a receipt for returns or exchanges?
> 
> I want to know in case I ever want to try returning merchandise to a place that I didn’t actually buy it from. (Just kidding. I do not condone this practice.)

As recently as last summer, Walmart didn’t require a receipt.

However, they did ask the approximate date of purchase and scanned the UPC code so as to determine that the item actually was in their inventory on or near that particular date and what the price was.

This type of info is all at Best buy’s fingertips, as it was for Walmart. It’s just that Best Buy is a bunch of assholes.

[Previous page](https://boards.straightdope.com/t/steamed-at-best-buy/475432.md?page=4)
