# Stubhub not giving refunds for cancelled games

**URL:** <https://boards.straightdope.com/t/stubhub-not-giving-refunds-for-cancelled-games/855473>\
**Category:** The BBQ Pit\
**Created:** [June 11, 2020, 6:42pm UTC](https://boards.straightdope.com/t/stubhub-not-giving-refunds-for-cancelled-games/855473 "2020-06-11T18:42:32Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Bijou\_Drains](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/bijou_drains/32/2814_2.png) [@Bijou\_Drains](https://boards.straightdope.com/u/Bijou_Drains)\
**Post date:** [June 11, 2020, 6:42pm UTC](https://boards.straightdope.com/t/stubhub-not-giving-refunds-for-cancelled-games/855473/1 "2020-06-11T18:42:32Z")

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They only want to give a credit. They changed the refund terms after I bought the tickets which I don’t think is legal. they owe me $300.

I contacted the NC AG, hopefully I get the money back.

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**Author:** ![DummyGladHands](https://avatars.discourse-cdn.com/v4/letter/d/49beb7/32.png) [@DummyGladHands](https://boards.straightdope.com/u/DummyGladHands)\
**Post date:** [June 11, 2020, 6:53pm UTC](https://boards.straightdope.com/t/stubhub-not-giving-refunds-for-cancelled-games/855473/2 "2020-06-11T18:53:10Z")

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I had a fight with an event company about the same kind of thing, although not Stubhub. Turned it all over to my credit card company, got the $ back. They had added the no refunds horseshit to their website also.

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**Author:** ![What\_Exit](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/what_exit/32/10652_2.png) [@What\_Exit](https://boards.straightdope.com/u/What_Exit)\
**Post date:** [June 11, 2020, 6:54pm UTC](https://boards.straightdope.com/t/stubhub-not-giving-refunds-for-cancelled-games/855473/3 "2020-06-11T18:54:25Z")

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I’m not shocked, Stub Hub has always been bad about refunds.

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**Author:** ![Bijou\_Drains](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/bijou_drains/32/2814_2.png) [@Bijou\_Drains](https://boards.straightdope.com/u/Bijou_Drains)\
**Post date:** [June 14, 2020, 12:44pm UTC](https://boards.straightdope.com/t/stubhub-not-giving-refunds-for-cancelled-games/855473/4 "2020-06-14T12:44:06Z")

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NC AG wrote to Stubhub so maybe that will work

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**Author:** ![Bijou\_Drains](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/bijou_drains/32/2814_2.png) [@Bijou\_Drains](https://boards.straightdope.com/u/Bijou_Drains)\
**Post date:** [June 23, 2020, 11:44am UTC](https://boards.straightdope.com/t/stubhub-not-giving-refunds-for-cancelled-games/855473/5 "2020-06-23T11:44:18Z")

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AG letter worked they are giving me a refund.

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**Author:** ![Projammer](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/projammer/32/559_2.png) [@Projammer](https://boards.straightdope.com/u/Projammer)\
**Post date:** [June 23, 2020, 4:00pm UTC](https://boards.straightdope.com/t/stubhub-not-giving-refunds-for-cancelled-games/855473/6 "2020-06-23T16:00:37Z")

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Just you? Or everyone that requests it?

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**Author:** ![Bijou\_Drains](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/bijou_drains/32/2814_2.png) [@Bijou\_Drains](https://boards.straightdope.com/u/Bijou_Drains)\
**Post date:** [June 23, 2020, 4:12pm UTC](https://boards.straightdope.com/t/stubhub-not-giving-refunds-for-cancelled-games/855473/7 "2020-06-23T16:12:22Z")

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I assume anyone who gets an AG to write a letter will get a refund. But maybe they will refund anyone who asks.