I couldn’t decide which thread to post this in. A coworker was using his speaker phone to make a colonoscopy appointment. None of that actually bothered me too much, though.
What did inspire me to post was the hold voice kept asking for “the first three initials of your last name.” I know dictionaries are descriptive not prescriptive, but words still have meanings, and that isn’t one of them.
I bet if we could have read the script, it was “you’re.”