I just tried to drive Lyft. Never again.
I went to 7-11 to start my day like always - grabbed a Big Gulp and sat outside, and opened the app. I looked for Pandora inside the app, like Uber has. There is no Pandora integration… so I downloaded and installed Pandora (I only use it on my work computer and through Uber), logged in and got it going. I then find out that Pandora hijacks the USB connection on a 2015 Civic. So I have to learn to control Pandora through the car’s interface. Annoying, but not a deal breaker yet, because Lyft is supposed to be SO much better for drivers - higher rates and tips (tips are coming to Uber this month)!
So I leave Pandora running and go online in the Lyft app. It takes a full ten minutes to get a hit, and I do. I tapped to accept. It did nothing. I tapped to accept again. It did nothing. I tapped to accept a third time and the app crashed immediately. Restarted app, ride was still available, I tapped to accept and it worked. Yay! It said “Nav Starting in 3 Seconds.” I’m like… cool, cool, it’ll navigate me there just like Uber does. It didn’t. It opened Google Maps (which I hate) and switched fully to that app. So I was driving with Google Maps, so it didn’t show me the person’s name or address or side of street anymore like Uber does. Okay, this is getting super annoying.
I arrive at the person’s house, and switch back to the Lyft app from Google Maps, after ending my trip on Google Maps (it didn’t register properly). I tapped to accept my rider. It didn’t work. I tapped again. It worked. Then it said wait two minutes for more Lyft Line riders - wtf? I don’t think more people are getting in at this house. I go to try to cancel that, and don’t remember if time ran out or if I somehow canceled that because I was pretty pissed off at this point. It then launched Google Maps and I said “alright, says we’ll have you there in 27 minutes.” She was like “??? I’m going to Main Street in Hackensack!” I said, “That’s, at most, five minutes away.” It handed the wrong address off to Google Maps and was taking me to Main Street in some other town, I checked and saw that she had it right in the Lyft app (it was showing correctly in the Lyft app). I just said to her, “This is my first Lyft ride ever, I also drive Uber and I’m never driving Lyft again, the app is terrible and I apologize. I’ll just take you to Main Street - I know exactly where you’re going - with no charge, don’t even sweat it.” She was super appreciative and wished she had money to tip me but didn’t. I was fine with that… I deleted the Lyft app at a light on the way to Hackensack and will never re-install it. When I got to her location in Hackensack and dropped her off, I opened Uber and had a rider in surge pricing in two seconds and drove him to the airport and called it a day.
I did one Uber drive and went home, I was only driving for a bit today to test out Lyft and learned all I needed to learn. I wanted to love Lyft because it’s more money for me and supposedly more socially conscious, but I just can’t stand to drive with Lyft.
Back to Uber on Wednesday.