# Technical question: I can't get on Discord with Firefox anymore **URL:** \ **Category:** Factual Questions\ **Tags:** computer-hardware\ **Created:** [October 23, 2024, 12:45am UTC](https://boards.straightdope.com/t/technical-question-i-cant-get-on-discord-with-firefox-anymore/1009078 "2024-10-23T00:45:10Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Love\_Rhombus](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/love_rhombus/32/10694_2.png) [@Love\_Rhombus](https://boards.straightdope.com/u/Love_Rhombus)\ **Post date:** [October 23, 2024, 12:45am UTC](https://boards.straightdope.com/t/technical-question-i-cant-get-on-discord-with-firefox-anymore/1009078/1 "2024-10-23T00:45:10Z")
I was on the site, and refreshed because it looked too slow. Next thing I know I’m getting a weird error message: # Secure Connection Failed An error occurred during a connection to [discord.com](http://discord.com). PR\_END\_OF\_FILE\_ERROR Error code: PR\_END\_OF\_FILE\_ERROR I know very little about computers. What’s going on? ---
**Author:** ![Whack-a-Mole](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/whack-a-mole/32/141_2.png) [@Whack-a-Mole](https://boards.straightdope.com/u/Whack-a-Mole)\ **Post date:** [October 23, 2024, 12:56am UTC](https://boards.straightdope.com/t/technical-question-i-cant-get-on-discord-with-firefox-anymore/1009078/2 "2024-10-23T00:56:53Z")
Did this used to work fine and all of a sudden stopped working? That message means Firefox cannot make a secure connection. Four ways to fix it: > #1. Disable Any Third-Party Security Software (Temporarily) > #2. Disable Your Browser’s Proxy Server > #3. Reset Firefox SSL Settings (Refresh Firefox browser) > #4. Disable VPN (temporarily) - [SOURCE](https://www.namehero.com/blog/four-ways-to-fix-the-pr_end_of_file_error-message/) ---
**Author:** ![Love\_Rhombus](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/love_rhombus/32/10694_2.png) [@Love\_Rhombus](https://boards.straightdope.com/u/Love_Rhombus)\ **Post date:** [October 23, 2024, 12:58am UTC](https://boards.straightdope.com/t/technical-question-i-cant-get-on-discord-with-firefox-anymore/1009078/3 "2024-10-23T00:58:36Z")
> [@Whack-a-Mole](#): > > Did this used to work fine and all of a sudden stopped working? Yeah, I just refreshed the Discord and whammo. And now it’s popped up on a couple of other sites. ---
**Author:** ![Whack-a-Mole](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/whack-a-mole/32/141_2.png) [@Whack-a-Mole](https://boards.straightdope.com/u/Whack-a-Mole)\ **Post date:** [October 23, 2024, 1:00am UTC](https://boards.straightdope.com/t/technical-question-i-cant-get-on-discord-with-firefox-anymore/1009078/4 "2024-10-23T01:00:33Z")
As a test try a different browser. If those work I’d suggest copying your bookmarks to a file and then deleting Firefox and re-installing it (and copying your bookmarks back). And, for giggles, run a virus scan. ---
**Author:** ![Love\_Rhombus](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/love_rhombus/32/10694_2.png) [@Love\_Rhombus](https://boards.straightdope.com/u/Love_Rhombus)\ **Post date:** [October 23, 2024, 1:11am UTC](https://boards.straightdope.com/t/technical-question-i-cant-get-on-discord-with-firefox-anymore/1009078/5 "2024-10-23T01:11:50Z")
> [@Whack-a-Mole](#): > > As a test try a different browser. Tried it on Edge-no luck. I will try the full scan. One suggestion I’ve seen is to reset my “SSL settings.” Will that do anything drastic? ---
**Author:** ![Whack-a-Mole](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/whack-a-mole/32/141_2.png) [@Whack-a-Mole](https://boards.straightdope.com/u/Whack-a-Mole)\ **Post date:** [October 23, 2024, 1:17am UTC](https://boards.straightdope.com/t/technical-question-i-cant-get-on-discord-with-firefox-anymore/1009078/6 "2024-10-23T01:17:59Z")
I’ve never “reset SSL” but it doesn’t seem a drastic thing. Before that I would completely power off your PC (not a restart…shut it down…if a laptop consider pulling the battery for a minute and then putting it back in if you can do so easily). Then, unplug your internet router (the thing your cable company plugs into). Leave it unplugged for at least 15-seconds. Then, plug it back in and wait three minutes for it to get itself back together. Start your PC and see if the problem continues. ---
**Author:** ![Love\_Rhombus](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/love_rhombus/32/10694_2.png) [@Love\_Rhombus](https://boards.straightdope.com/u/Love_Rhombus)\ **Post date:** [October 23, 2024, 1:19am UTC](https://boards.straightdope.com/t/technical-question-i-cant-get-on-discord-with-firefox-anymore/1009078/7 "2024-10-23T01:19:54Z")
I shall try that tomorrow ASAP and report back. Our WiFi has been annoyingly hinky so this may be another part of it. ---
**Author:** ![Reply](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/reply/32/15952_2.png) [@Reply](https://boards.straightdope.com/u/Reply)\ **Post date:** [October 23, 2024, 4:48pm UTC](https://boards.straightdope.com/t/technical-question-i-cant-get-on-discord-with-firefox-anymore/1009078/8 "2024-10-23T16:48:41Z")
Does the desktop Discord app work? ---
**Author:** ![Love\_Rhombus](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/love_rhombus/32/10694_2.png) [@Love\_Rhombus](https://boards.straightdope.com/u/Love_Rhombus)\ **Post date:** [October 23, 2024, 6:33pm UTC](https://boards.straightdope.com/t/technical-question-i-cant-get-on-discord-with-firefox-anymore/1009078/9 "2024-10-23T18:33:19Z")
I don’t have it. Is it worth it? ---
**Author:** ![gnoitall](https://avatars.discourse-cdn.com/v4/letter/g/bb73d2/32.png) [@gnoitall](https://boards.straightdope.com/u/gnoitall)\ **Post date:** [October 23, 2024, 8:01pm UTC](https://boards.straightdope.com/t/technical-question-i-cant-get-on-discord-with-firefox-anymore/1009078/10 "2024-10-23T20:01:54Z")
Does this even exist? Or is this just the PWA “app” (which is just the same browser pretending to be an app)? > **[Progressive web app](https://en.wikipedia.org/wiki/Progressive_web_app)** > > A progressive web application (PWA), or progressive web app, is a type of web app that can be installed on a device as a standalone application. PWAs are installed using the offline cache of the device's web browser. > PWAs were introduced from 2016 as an alternative to native (device-specific) applications, with the advantage that they do not require separate bundling or distribution for different platforms. They can be used on a range of different systems, including desktop and mobile devices. ... ---
**Author:** ![Reply](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/reply/32/15952_2.png) [@Reply](https://boards.straightdope.com/u/Reply)\ **Post date:** [October 23, 2024, 8:29pm UTC](https://boards.straightdope.com/t/technical-question-i-cant-get-on-discord-with-firefox-anymore/1009078/11 "2024-10-23T20:29:59Z")
I think so? [https://discord.com/download](https://discord.com/download) Even if it’s a webview written in Electron or such, it’s not really a “PWA” in the technical sense, because it’s not tied to your browser settings, cookies, etc. They might both be written in web languages, but for you as a user, it will usually mean they have a separate store of settings on your computer, which can help isolate bugs. Discord does (also) have a PWA that you can install from [https://discord.com/channels/@me](https://discord.com/channels/@me), but the downloadable apps are standalone executables detached from your browser, even if they wrap the same codebase. For a SSL issue especially, it might help debug if it’s a system-level certificate store issue vs something that broke the browsers (maybe malware? some evil extension from Adobe/MS/etc?). ---
**Author:** ![Love\_Rhombus](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/love_rhombus/32/10694_2.png) [@Love\_Rhombus](https://boards.straightdope.com/u/Love_Rhombus)\ **Post date:** [October 23, 2024, 8:30pm UTC](https://boards.straightdope.com/t/technical-question-i-cant-get-on-discord-with-firefox-anymore/1009078/12 "2024-10-23T20:30:29Z")
> [@Whack-a-Mole](#): > > Before that I would completely power off your PC (not a restart…shut it down…if a laptop consider pulling the battery for a minute and then putting it back in if you can do so easily). > > Then, unplug your internet router (the thing your cable company plugs into). Leave it unplugged for at least 15-seconds. Then, plug it back in and wait three minutes for it to get itself back together. Start your PC and see if the problem continues. This I tried. No success. ---
**Author:** ![Love\_Rhombus](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/love_rhombus/32/10694_2.png) [@Love\_Rhombus](https://boards.straightdope.com/u/Love_Rhombus)\ **Post date:** [October 23, 2024, 10:08pm UTC](https://boards.straightdope.com/t/technical-question-i-cant-get-on-discord-with-firefox-anymore/1009078/13 "2024-10-23T22:08:45Z")
> [@Reply](#): > > I think so? [https://discord.com/download](https://discord.com/download) > > Even if it’s a webview written in Electron or such, it’s not really a “PWA” in the technical sense, because it’s not tied to your browser settings, cookies, etc. They might both be written in web languages, but for you as a user, it will usually mean they have a separate store of settings on your computer, which can help isolate bugs. > > Discord does (also) have a PWA that you can install from [Discord](https://discord.com/channels/@me), but the downloadable apps are standalone executables detached from your browser, even if they wrap the same codebase. > > For a SSL issue especially, it might help debug if it’s a system-level certificate store issue vs something that broke the browsers (maybe malware? some evil extension from Adobe/MS/etc?). Sorry, just saw this. Both of these links bring up the same error. ---
**Author:** ![Reply](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/reply/32/15952_2.png) [@Reply](https://boards.straightdope.com/u/Reply)\ **Post date:** [October 23, 2024, 10:32pm UTC](https://boards.straightdope.com/t/technical-question-i-cant-get-on-discord-with-firefox-anymore/1009078/14 "2024-10-23T22:32:40Z")
> [@Love\_Rhombus](#): > > Sorry, just saw this. Both of these links bring up the same error. > [@Love\_Rhombus](#): > > I don’t have it. Is it worth it? Can you try installing the desktop app from another source, like the Windows Store? [Discord - Free download and install on Windows | Microsoft Store](https://apps.microsoft.com/detail/xpdc2rh70k22mn?hl=en-US&gl=US) I hate that app, personally, but it can help you troubleshoot this error. If the standalone app works and the browser version doesn’t, it reinforces the idea that there is some weird SSL error happening on your computer. Usual causes for that are things like your system clock being wrong (dead BIOS battery?), malware, some weird extension in your browser(s), using a VPN or some anti-tracking service that isn’t doing SSL right, some antivirus programs (which can hijack your SSL connections), etc. It’s not the easiest thing to troubleshoot, unfortunately, but you can try: - That desktop app (you don’t have to use it forever, just try it and see if it’s any different) - Opening incognito/inprivate windows in your browsers - Using a browser that you’ve never used before (Brave, Orion, etc.) just for testing - [Scanning your computer for rogue certificates](https://woshub.com/how-to-check-trusted-root-certification-authorities-for-suspicious-certs/), often added by malware or antivirus software (which can sometimes act like malware) ---
**Author:** ![Love\_Rhombus](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/love_rhombus/32/10694_2.png) [@Love\_Rhombus](https://boards.straightdope.com/u/Love_Rhombus)\ **Post date:** [October 23, 2024, 10:45pm UTC](https://boards.straightdope.com/t/technical-question-i-cant-get-on-discord-with-firefox-anymore/1009078/15 "2024-10-23T22:45:49Z")
> [@Reply](#): > > Opening incognito/inprivate windows in your browsers Thank you. This I tried to no avail. I will try the rest. ---
**Author:** ![Bosda\_Di\_Chi\_of\_Tricor](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/bosda_di_chi_of_tricor/32/16845_2.png) [@Bosda\_Di\_Chi\_of\_Tricor](https://boards.straightdope.com/u/Bosda_Di_Chi_of_Tricor)\ **Post date:** [October 23, 2024, 11:05pm UTC](https://boards.straightdope.com/t/technical-question-i-cant-get-on-discord-with-firefox-anymore/1009078/16 "2024-10-23T23:05:57Z")
I haven’t been able to log in for months. I signed up, then BLAM! No access, and apparently, no help from Discord. ---
**Author:** ![Love\_Rhombus](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/love_rhombus/32/10694_2.png) [@Love\_Rhombus](https://boards.straightdope.com/u/Love_Rhombus)\ **Post date:** [October 23, 2024, 11:40pm UTC](https://boards.straightdope.com/t/technical-question-i-cant-get-on-discord-with-firefox-anymore/1009078/17 "2024-10-23T23:40:39Z")
Oof. Same issue? ---
**Author:** ![Love\_Rhombus](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/love_rhombus/32/10694_2.png) [@Love\_Rhombus](https://boards.straightdope.com/u/Love_Rhombus)\ **Post date:** [October 23, 2024, 11:55pm UTC](https://boards.straightdope.com/t/technical-question-i-cant-get-on-discord-with-firefox-anymore/1009078/18 "2024-10-23T23:55:16Z")
Sorry for all of the posts. I did finally manage to get the app from the google store. When I tried to log in it sent a confirmation email to me. Verified that, and now I can get in. Some of the icons are gone now though. And I can get in with the app, but that looks fine. Weird. Something popped up about Windows Firewall, but that might have been about the app? ---
**Author:** ![DPRK](https://avatars.discourse-cdn.com/v4/letter/d/4491bb/32.png) [@DPRK](https://boards.straightdope.com/u/DPRK)\ **Post date:** [October 23, 2024, 11:58pm UTC](https://boards.straightdope.com/t/technical-question-i-cant-get-on-discord-with-firefox-anymore/1009078/19 "2024-10-23T23:58:45Z")
Are any other sites giving you an error, or just the one? Did you also check using different browsers (e.g., Firefox if you were using something else, or vice versa?) ---
**Author:** ![Love\_Rhombus](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/love_rhombus/32/10694_2.png) [@Love\_Rhombus](https://boards.straightdope.com/u/Love_Rhombus)\ **Post date:** [October 23, 2024, 11:59pm UTC](https://boards.straightdope.com/t/technical-question-i-cant-get-on-discord-with-firefox-anymore/1009078/20 "2024-10-23T23:59:39Z")
I did try using Edge. Unless that isn’t a browser? Lemme try a few other sites. [itch.io](http://itch.io) gives me the same error. BTW I wanted to thank everyone for their suggestions and responses. A lot of good ideas here. [Next page](https://boards.straightdope.com/t/technical-question-i-cant-get-on-discord-with-firefox-anymore/1009078.md?page=2)