As a telcom lawyer, I’ve been astonished all along at these companies’ gall. Having worked now for two smallish companies, and set up their legal policies and procedures, I’ll tell you straight off that it is very clear that federal laws as well as many state laws order telecommunications companies to scrutinize all subpoenas for phone records, wiretap requests, and the like, to ensure that they meet certain legal requirements.
I wrote and trained people on procedures to require this scrutiny, and we carefully followed the procedures. No one wants to get stuck in an enforcement action; those are messy, embarrassing and expensive – the goal is to follow the laws. At the one company where we actually got any significant number of these requests, when law enforcement failed to meet any of the legal requirements, we called the FBI or DOJ or whoever else, and told them they needed to jump through X or Y additional hoop, get a judge’s signature for the emergency order or what have you, and fax us the revised or additional doc before we could implement their request. And they did so. DOJ and the FBI were always very respectful of our requests.
I worked at **that **company prior to passage of the so-called-Patriot Act. Our **current **company apparently is in areas with little of interest; we get very few law enforcement requests. So I don’t know if Homeland Security is exceedingly pushy in some way.
I think it is highly likely that companies of AT&T’s size, which have hundreds of very good lawyers, devote ALL the time of some of those lawyers to law enforcement requests. There are numerous laws and regulations carriers must follow, and this is a highly regulated industry; lawyers are necessary and kept busy. There’s no way the large carriers’ attorneys would not be familiar with these wiretap laws and rules, which are in fact frequently referenced by the Federal Communications Commission, carriers’ primary regulator on the federal level. We have ethical obligations, and as in-house counsel, one of those is to try to keep our client (the telecommunications company) compliant with the law. If you violate one of these legal ethics “canons,” and it is discovered, you can lose your license to practice law, so solid lawyers strive to comply with the canons.
I therefore view it as likely that those carriers’ lawyers were on the ball and gave the right advice but it was overruled by the very top business-people as a result of political pressure or beliefs of those CEOs, or on Boards of Directors members – political pressure possibly even exerted by the President or Vice President, when you consider how important these wiretapping initiatives have been to them.
By the way, I don’t know about Qualcomm (referenced by OP) - that’s mostly an equipment manufacturer, to my knowledge (I seem to recall, they make CDMA chipsets and had some key patents?) - but QWEST, I know, did refuse to follow the herd; Qwest refused the Homeland Security requests, and it is believed by some that that is why they (and I’ve heard it’s ONLY Qwest, out of all the ILECs) then lost large federal government contracts, among other alleged retaliatory actions.