# Teletracking, the new HHS COVID reporting system

**URL:** <https://boards.straightdope.com/t/teletracking-the-new-hhs-covid-reporting-system/916948>\
**Category:** The Quarantine Zone\
**Tags:** covid-quarantine\
**Created:** [July 31, 2020, 11:21pm UTC](https://boards.straightdope.com/t/teletracking-the-new-hhs-covid-reporting-system/916948 "2020-07-31T23:21:30Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Melbourne](https://avatars.discourse-cdn.com/v4/letter/m/b5e925/32.png) [@Melbourne](https://boards.straightdope.com/u/Melbourne)\
**Post date:** [July 31, 2020, 11:21pm UTC](https://boards.straightdope.com/t/teletracking-the-new-hhs-covid-reporting-system/916948/1 "2020-07-31T23:21:30Z")

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I’ve previously posted about Teletracking, the COVID-19 data system which replaced the HHS NHSN system:

> [@Coronavirus COVID-19 (2019-nCoV) Thread - 2020 Breaking News](https://boards.straightdope.com/t/coronavirus-covid-19-2019-ncov-thread-breaking-news/847758/3831):
>
> I’ve just had a look at the HHS Guidance for Hospital Reporting, and what the HHS has done is replace the National Healthcare Safety Network (NHSN) reporting with “Teletracking” reporting. The “safety” network was originally the system that monitored the 'safety" of hospitals – they reported to the CDC infections that people acquired while in hospital. I don’t know how that had grown and developed over the years. The new system monitors hospital utilization and particularly COVID-19, which,…

> [@Coronavirus COVID-19 (2019-nCoV) Thread - 2020 Breaking News](https://boards.straightdope.com/t/coronavirus-covid-19-2019-ncov-thread-breaking-news/847758/3875):
>
> “Teletracking”, the system which took over HHS hospital utilization reporting from the CDC safety reports, is a private company. [Beckers Health ID](https://www.beckershospitalreview.com/healthcare-information-technology/10-things-to-know-about-palantir-and-teletracking-which-power-the-hhs-covid-19-data-system.html) In April, TeleTracking received a $10.2 million non-competitive contract from HHS to power the agency’s COVID-19 data tracking system, HHS Protect Britains NHS (or part of it, or an associated body), is also using TeleTracking for COVID-19 data, from about the same time. As is common for this kind of private health database, researchers and adm…

I’m starting a new thread in the hopes that somebody else notices something and can tell me about it 🙂

I see that there is a “Customer Login” page, indicating the use of Oracle Netsuite:  
[https://system.na1.netsuite.com/app/login/secure/privatelogin.nl?c=3832056](https://system.na1.netsuite.com/app/login/secure/privatelogin.nl?c=3832056)

– but I don’t know if that is the COVID app or just some other thing operated by the Teletracking company.

Also, an old employment ad on LinkedIn:  
[https://www.linkedin.com/jobs/view/software-engineer-ii-at-teletracking-1969394666](https://www.linkedin.com/jobs/view/software-engineer-ii-at-teletracking-1969394666)  
Java, javascript, and ‘Experience working with several types of database technologies such as SQL, MongoDB, Cassandra, or ElasticSearch’.

More:

> **[Job Seeker FAQs and Support | Jobvite](https://www.jobvite.com/support/job-seeker-support/?invalid=1)**
>
> Learn about what Jobvite software is, and check out the most frequently asked questions by job seekers using Jobvite. Need help with your password or with your video interview? We have the resources to support you.

The transfer from NHSN to Teletracking seems to be going no better than expected:

> **[COVID-19 Hospital Data System That Bypasses CDC Plagued By Delays, Inaccuracies](https://www.npr.org/sections/health-shots/2020/07/31/897429054/covid-19-hospital-data-system-that-bypasses-cdc-plagued-by-delays-inaccuracies?utm_medium=RSS&utm_campaign=news)**
>
> The Trump administration had promised complete, transparent information on the coronavirus and hospital capacity. Instead, the new system has produced erratic updates and confusing numbers.

But no deaths yet attributed “as a direct result of the change” – which would be the point where it becomes a memorable stuff up rather than just software as normal.
