# Thank you, tech support guys **URL:** \ **Category:** Miscellaneous and Personal Stuff I Must Share\ **Created:** [August 16, 2008, 1:32am UTC](https://boards.straightdope.com/t/thank-you-tech-support-guys/460166 "2008-08-16T01:32:23Z")\ **Posts on this page:** 1\ **Page:** 1
**Author:** ![freckafree](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/freckafree/32/3050_2.png) [@freckafree](https://boards.straightdope.com/u/freckafree)\ **Post date:** [August 16, 2008, 1:32am UTC](https://boards.straightdope.com/t/thank-you-tech-support-guys/460166/1 "2008-08-16T01:32:23Z")
SRSLY! This is not snarky. This is a genuine thank you. When, after a system upgrade, I suddenly had 33,256 To-Do items, I knew something was amiss, especially because they were all competed but two. I mean, I know I have a lot to do, but I’m not THAT efficient. Over the course of three days, I must have spent five hours on the phone with six different specialists in the program I was having the problem with. While none of them had THE solution, I was able to synthesize the various pieces and parts of what each suggested and come up with a combo that worked. Every single one of them was patient, OK with saying they were a bit stymied by the problem, and most pleasant – sometimes even amusing! So, thanks, Tim, John, Dragan, Luis, Phillip and the guy in Texas whose name I never caught. There was a point at which erase and reinstall was looking like the only solution. Thanks to your collective effort, I didn’t have to go there.