15 people have a problem with your store hours? Do you think having so many pittees that your store hours are unreasonable?
Have you expressed the problem with store hours to your administration?
Don’t take it personally.
How big a hint do you need?
Could it be the new students every year? can’t help but notice this is a September rant.
Wow, so you had a 6 hour day. No sympathy from me.
I know one thing, the book store at the University of Waterloo was open till 5 o’clock every week day back in the 70s, and I never once had a complaint although the books were rather expensive.
I used to work at a mall kiosk–one of those little stands in the middle of the mall, with no doors or gates or anything.
All of the stores in the mall closed at 9pm–including the kiosks. This is posted at every entrance to the mall.
As a kiosk, we turned off all the lights in the kiosk at 9, as a substitute for closing doors and lowering gates that we didn’t have. However, after we “closed”, we still had to close out the register, count the cash, put product away, etc. before we could actually leave. That meant that every customer who was still in the mall, and who was upset by the fact that all the stores had closed, felt that they could continue shopping and buying stuff at our kiosk.
I can’t count how many times I had to tell a potential customer that the cash register was closed, and they would have to come back another time, during normal hours, if they really wanted to buy the doodad in the case.
Okay, I won’t try to come in after the closing time if you – generic you – will open at the proper time, and not scold me that you’re not “open” yet when you arrive to open the store 5 minutes late and I try to walk in behind you. That’s not my problem. Solution: me go to other store across the street.
No, she had six hours between starting her shift and lunch time. And, IIRC, in most states she HAS to have lunch at the six hour mark, or there can be labor issues.
My personal hell was summer nights at Disneyland, where we were not allowed to tell people we were closed. I can think of a handful of nights when my shift technically ended at two in the morning, and come two in the morning we still had shoppers. Despite the fact that the shops on Main Street were only supposed to be open for “one hour” after the park closed (at midnight). And we weren’t allowed to turn people away, because that was “UnDisney.”
Well, okay. Starting at one a.m. our leads could try and do something about people coming in, and did, and we were allowed to cordon off areas as they were emptied - but only as they were emptied, and we weren’t allowed to rush people.
No, but she shouldn’t blame the customers. If six hours without a lunch “hour” is indeed against the law where she is, then she needs to take it up with management, not bitch about customers.
Unless your’re only a breakfast/lunch type establishment, closing at 3pm seems rather strange. If your’e selling school supplies, like rulers, mabye you should be open, you know, after school? Just a thought.
What do you care? Go somewhere else. They are CLOSED. You do know what that means, don’t you? Why should they have to justify their business practices to you?
It’s a campus art store. A very small art store. When I say very small I mean that it’s basically a thrown-together store housed in what used to be two secretaries’ offices, and I’m the sole employee. We sell only to the art students on campus (a community of about 350) so we really don’t make much money or have much product. It’s basically there just as a convenience to the students as we’re right beside the art dept. The hours are from 11am-3pm. I would love to have it open 9-5, because there are people working in the dept. during that time, and I’ve argued it with my boss but he’s adamant about keeping it to only 4 hours a day, claiming that the operating costs outweigh what we make in sales. I’m kind of skeptical about that, though. But then, my boss is an asshole.
I don’t close for lunch, that’s why I have to go from 9-3 without getting a break.
My mum used to work in the “work clothes” department at Penneys. She was instructed to answer the department phone with “Work clothes”, which not infrequently led to responses like, “Why are you closed? The rest of the store is open till 9.”
6 hours??? Are you KIDDING? I WISH! I work 9am-7pm, sometimes 9-5 if I’m lucky. When the art store is closed, I’m sent over to the tech store where my boss works so he can make me do his job for him while he takes his 2-hour lunch. BTW, I have no car so I have to bike or walk the 20 minutes across campus to get to either store (plus 20 minutes to get to work from home in the first place). Then I’m lifting and moving supplies like 50lb boxes of clay and big pieces of lumber all day, and I don’t get to eat or drink in between. I put so much stress on my feet from lifting heavy product that the callus on my heels is always cracking and bleeding. I work damn hard, TYVM, and I have a right to vent after a rough day.
You’re right, I have no say. I’m a step below management but that makes no difference (and I mentioned that my boss is an asshole, and he really is, but that’s way too long a story to get into). I’ve brought the issue of hours up to him three times, PLUS I made a survey for the students that I handed out to every customer asking if they’d like to see longer hours, and tossed the results on his desk. Even though the answer was an overwhelming yes, he could have cared less.
And then by the time they’d actually open, it’d be ten minutes. My watch’s not ten minutes late. That’s why I try not to go to places within a half hour of their open or close time unless I know they have a consistent(ly positive) customer service.
Where’d you get that? Of course they don’t. I would just go elsewhere, as others have already said.
I just think that the OP’s ire is a bit misplaced (against customers), instead of agianst her admittedly “asshole” boss, where it belongs.
Have you ever visited a retail or service establishment, say to buy a cheeseburger or make some copies, where it ever even crossed your mind to concern yourself with the workers’ lunch schedules? :dubious:
It doesn’t matter whether the boss is an asshole or not, you’re saying that her ire is misplaced because people give her a ration of shit because they can’t read and don’t want to be inconvenienced. The store closes at 3, and while she can blame her boss ultimately she has to be the one that endures all the abuse. I think her anger at the customers is entirely justified. It’s out of her hands and she has to take it in the shorts? Ha! Try that with me and see how far you get.