# The email my straightdope account is connected to is dead. How do I recover my password? **URL:** \ **Category:** About This Message Board\ **Created:** [October 9, 2024, 9:42pm UTC](https://boards.straightdope.com/t/the-email-my-straightdope-account-is-connected-to-is-dead-how-do-i-recover-my-password/1008618 "2024-10-09T21:42:20Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Grrr](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/grrr/32/146_2.png) [@Grrr](https://boards.straightdope.com/u/Grrr)\ **Post date:** [October 9, 2024, 9:42pm UTC](https://boards.straightdope.com/t/the-email-my-straightdope-account-is-connected-to-is-dead-how-do-i-recover-my-password/1008618/1 "2024-10-09T21:42:20Z")
I am unable to recover my old email. But I got a new phone and I can’t log in from my new phone because I don’t have the password. What can I do? Thanks ---
**Author:** ![What\_Exit](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/what_exit/32/10652_2.png) [@What\_Exit](https://boards.straightdope.com/u/What_Exit)\ **Post date:** [October 9, 2024, 9:48pm UTC](https://boards.straightdope.com/t/the-email-my-straightdope-account-is-connected-to-is-dead-how-do-i-recover-my-password/1008618/2 "2024-10-09T21:48:50Z")
Paging @engineer_comp_geek, he usually handles these. ---
**Author:** ![ParallelLines](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/parallellines/32/3575_2.png) [@ParallelLines](https://boards.straightdope.com/u/ParallelLines)\ **Post date:** [October 9, 2024, 9:57pm UTC](https://boards.straightdope.com/t/the-email-my-straightdope-account-is-connected-to-is-dead-how-do-i-recover-my-password/1008618/3 "2024-10-09T21:57:15Z")
I was just triple checking that my email is current (it’s one of two that are) and noticed that Discourse allows you to add a secondary email. It’s under Preferences \> Account, but you still need to specify one or the other as “primary”. When ECG answers, maybe he can let us know if you can recover with just the primary, or the secondary as well. Please and thank you! PS - if you can, time for all of us with multiple active emails to give ourselves a backup! ---
**Author:** ![Grrr](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/grrr/32/146_2.png) [@Grrr](https://boards.straightdope.com/u/Grrr)\ **Post date:** [October 9, 2024, 11:04pm UTC](https://boards.straightdope.com/t/the-email-my-straightdope-account-is-connected-to-is-dead-how-do-i-recover-my-password/1008618/4 "2024-10-09T23:04:32Z")
Nevermind I figured it out. I just went into the settings on my old phone and pulled up the password file. And was able to recover my password. I forgot password manager was a thing.lol Sorry for the mix up guys. ---
**Author:** ![Dewey\_Finn](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/dewey_finn/32/4222_2.png) [@Dewey\_Finn](https://boards.straightdope.com/u/Dewey_Finn)\ **Post date:** [October 9, 2024, 11:07pm UTC](https://boards.straightdope.com/t/the-email-my-straightdope-account-is-connected-to-is-dead-how-do-i-recover-my-password/1008618/5 "2024-10-09T23:07:13Z")
Still, I recommend that the email address you associate with your Straightdope account be one that you check regularly, in case the moderators need to contact you about something. ---
**Author:** ![Grrr](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/grrr/32/146_2.png) [@Grrr](https://boards.straightdope.com/u/Grrr)\ **Post date:** [October 9, 2024, 11:08pm UTC](https://boards.straightdope.com/t/the-email-my-straightdope-account-is-connected-to-is-dead-how-do-i-recover-my-password/1008618/6 "2024-10-09T23:08:29Z")
Good point. ---
**Author:** ![kayaker](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/kayaker/32/441_2.png) [@kayaker](https://boards.straightdope.com/u/kayaker)\ **Post date:** [October 9, 2024, 11:27pm UTC](https://boards.straightdope.com/t/the-email-my-straightdope-account-is-connected-to-is-dead-how-do-i-recover-my-password/1008618/7 "2024-10-09T23:27:55Z")
I’m gonna check that out here. Excellent point. ---
**Author:** ![engineer\_comp\_geek](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/engineer_comp_geek/32/504_2.png) [@engineer\_comp\_geek](https://boards.straightdope.com/u/engineer_comp_geek)\ **Post date:** [October 10, 2024, 2:49am UTC](https://boards.straightdope.com/t/the-email-my-straightdope-account-is-connected-to-is-dead-how-do-i-recover-my-password/1008618/8 "2024-10-10T02:49:15Z")
> [@ParallelLines](#): > > When ECG answers, maybe he can let us know if you can recover with just the primary, or the secondary as well. Please and thank you! It’s been a while, but the last time I tried that it only sent the recovery email to the primary. Kinda defeats the purpose of having the secondary if you ask me, but that’s the way it worked. Maybe they’ve fixed it since then. If you end up in that situation, send me an email at [EngineerCompGeek@gmail.com](mailto:EngineerCompGeek@gmail.com) and I can toggle which email is the primary. If anyone else has email or password issues, send me an email and we’ll get you sorted out. ---
**Author:** ![ParallelLines](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/parallellines/32/3575_2.png) [@ParallelLines](https://boards.straightdope.com/u/ParallelLines)\ **Post date:** [October 10, 2024, 12:37pm UTC](https://boards.straightdope.com/t/the-email-my-straightdope-account-is-connected-to-is-dead-how-do-i-recover-my-password/1008618/9 "2024-10-10T12:37:30Z")
Thanks for checking on that. Hopefully it’ll never be needed.