Dear Verizon (YOU COCKSUCKING MOTHERFUCKERS),
The proper response when phone and internet service goes down is not tell me to wait a week and then tell me to sit at home from 8 in the morning until 8 at night while you get around to fixing things next by Monday.
The proper response is to send someone to my house to apologize, fix the problem in twenty minutes and then offer to clean my house and do my laundry for a month.
The proper response is certainly not to whine that I am not being polite while I use my newly purchased cell phone to explain why I am upset that we have neither phone nor internet service. It certainly isn’t to tell me you will graciously actually NOT bill me for service on the days when you aren’t providing me any.
I swear to god I’ve had at least five phone companies in my life. Not a single one of them ever let me go without phone service for more than a few hours. Even Ma Bell was not this difficult, unreliable or unpleasant. The electric company doesn’t do this either even though they, unlike you guys, have an actual monopoly.
I have Comcast for internet and I’m keeping it. As soon as I get my phone hooked back up I will use it to call your competitors and get phone service from them. I’ve heard three commercials in the last hour for your products. How about spending less money on advertising products that don’t exist . . . and more on actual customer service?
Go to hell, you lousy scum!