# The price of a pizza

**URL:** <https://boards.straightdope.com/t/the-price-of-a-pizza/674049>\
**Category:** In My Humble Opinion\
**Created:** [November 16, 2013, 6:03am UTC](https://boards.straightdope.com/t/the-price-of-a-pizza/674049 "2013-11-16T06:03:28Z")\
**Posts on this page:** 20\
**Page:** 3

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**Author:** ![Saint\_Cad](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/saint_cad/32/18907_2.png) [@Saint\_Cad](https://boards.straightdope.com/u/Saint_Cad)\
**Post date:** [November 18, 2013, 4:43pm UTC](https://boards.straightdope.com/t/the-price-of-a-pizza/674049/41 "2013-11-18T16:43:10Z")

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For those of you talking about pizza tax, title and license, I believe what happened to the OP was the same thing that’s almost happened to me a couple of times and yes it is a problem with the website. If you go in to the website, it touts the $10 special however you have to click on the special button for each pizza you want to order. If you just order a pizza, it charges you the regular price. Thing is, there’s nothing on the page to say you have to click that banner, only “Holy crap! Our pizza is $10!”. Even if you click on the banner, if you don’t back out and click on it again then your second et seq. pizzas are regular price.

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**Author:** ![gigi](https://avatars.discourse-cdn.com/v4/letter/g/a587f6/32.png) [@gigi](https://boards.straightdope.com/u/gigi)\
**Post date:** [November 18, 2013, 5:46pm UTC](https://boards.straightdope.com/t/the-price-of-a-pizza/674049/42 "2013-11-18T17:46:30Z")

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> [@AClockworkMelon](#):
>
> Of course there is. It’s called a stuffed crust pizza from Pizza Hut, which is in fact the best pizza in the world.

Meat Lover’s Stuffed Crust cannot be beat. However, my love for it means I have to scream at the TV when it says

ANY PIZZA ANY TOPPINGS $10!  
Additional charge for stuffed crust and extra cheese.

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**Author:** ![pulykamell](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/pulykamell/32/3166_2.png) [@pulykamell](https://boards.straightdope.com/u/pulykamell)\
**Post date:** [November 18, 2013, 5:55pm UTC](https://boards.straightdope.com/t/the-price-of-a-pizza/674049/43 "2013-11-18T17:55:50Z")

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> [@Shakes](#):
>
> There is no such thing as a better pizza than a thin crust pizza from Pizza Hut.

It may be my favorite of the national chains, but around here, I can walk a few blocks in most any direction and find a thin crust I prefer. I’m not one to reflexively hate chains at all (I enjoy many hamburger chains, for instance), but pizza chains, IMHO and for my tastes, are particularly lacking.

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**Author:** ![Blackberry](https://avatars.discourse-cdn.com/v4/letter/b/ecd19e/32.png) [@Blackberry](https://boards.straightdope.com/u/Blackberry)\
**Post date:** [November 18, 2013, 6:25pm UTC](https://boards.straightdope.com/t/the-price-of-a-pizza/674049/44 "2013-11-18T18:25:14Z")

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> [@yellowjacketcoder](#):
>
> Someone comes up to me, says “I screwed up, here’s the difference plus tip”, no way in hell am I not taking the money.

Even if they didn’t screw up, and you did screw up?

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**Author:** ![VinylTurnip](https://avatars.discourse-cdn.com/v4/letter/v/b2d939/32.png) [@VinylTurnip](https://boards.straightdope.com/u/VinylTurnip)\
**Post date:** [November 18, 2013, 6:48pm UTC](https://boards.straightdope.com/t/the-price-of-a-pizza/674049/45 "2013-11-18T18:48:07Z")

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> [@yellowjacketcoder](#):
>
> Someone comes up to me, says “I screwed up, here’s the difference plus tip”, no way in hell am I not taking the money.

He didn’t screw up, the company did, and the representative of that company reluctantly agreed to make it right. He didn’t deserve a tip; the OP deserved an apology for getting grief about it.

I used to work for the company in question. It should’ve been trivially easy to fix the order price and the bit about “making it up out of his own pocket” was complete horseshit. The manager was a douche.

It happened all the time that someone would place a delivery or pickup order and then show a coupon when it was time to pay. We always discounted the price. This is basically the same thing, except that no coupon was needed.

And I was really hoping that the spoiler would be “nothing, because Pizza Hut sucks.”

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**Author:** ![kaylasdad99](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/kaylasdad99/32/3398_2.png) [@kaylasdad99](https://boards.straightdope.com/u/kaylasdad99)\
**Post date:** [November 18, 2013, 7:02pm UTC](https://boards.straightdope.com/t/the-price-of-a-pizza/674049/46 "2013-11-18T19:02:05Z")

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Here’s how I got the **TEN** dollars for **ANY** pizza deal the last time I ordered a Pizza Hut Pizza online:

I selected the pizza I wanted.

I went to the box marked “coupon code” and entered the code word **TENANY** \* (because the commercial that had convinced me I wanted pizza that evening had put that in the fine print).

I checked the site just now, though, and it showed me the same deal under a tab called “DEALS.” It just priced the pizza at ten dollars, and didn’t ask for a coupon code.

I suspect it may vary from week to week, depending on the region you live in.

\*No, they didn’t ask me to color-code the word. I just did that to make the point for this post.

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**Author:** ![kanicbird](https://avatars.discourse-cdn.com/v4/letter/k/5f8ce5/32.png) [@kanicbird](https://boards.straightdope.com/u/kanicbird)\
**Post date:** [November 18, 2013, 8:09pm UTC](https://boards.straightdope.com/t/the-price-of-a-pizza/674049/47 "2013-11-18T20:09:21Z")

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Wait a minute, the price was $10 as was pre-advertized, the online price was obviously wrong, the OP should have been given a free pie for pointing out this error, and the ‘manager’ a promotion for forwarding this to people who could correct this. What planet do you live on anyway.

Even the supermarket I go to will give you the item free if there is a price error without even asking, I don’t think they would take no for an answer.

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**Author:** ![GrandWino](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/grandwino/32/67_2.png) [@GrandWino](https://boards.straightdope.com/u/GrandWino)\
**Post date:** [November 18, 2013, 8:32pm UTC](https://boards.straightdope.com/t/the-price-of-a-pizza/674049/48 "2013-11-18T20:32:42Z")

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> [@kanicbird](#):
>
> Wait a minute, the price was $10 as was pre-advertized, the online price was obviously wrong, the OP should have been given a free pie for pointing out this error, and the ‘manager’ a promotion for forwarding this to people who could correct this. What planet do you live on anyway.
> 
> Even the supermarket I go to will give you the item free if there is a price error without even asking, I don’t think they would take no for an answer.

The more appropriate question is to ask what planet you live on.

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**Author:** ![Mr\_Quatro](https://avatars.discourse-cdn.com/v4/letter/m/bc8723/32.png) [@Mr\_Quatro](https://boards.straightdope.com/u/Mr_Quatro)\
**Post date:** [November 18, 2013, 8:49pm UTC](https://boards.straightdope.com/t/the-price-of-a-pizza/674049/49 "2013-11-18T20:49:04Z")

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> [@Honey](#):
>
> What I don’t understand is, why couldn’t the manager just cancel your online order and redo the order on his end for the correct price? 😕

This manager may have done exactly that. Surely it wasn’t the first time this has happened they serve 500 pizzas a day easy if not more. He has the key to the cash register and he closes up at night and he re-writes ten tickets for ten dollars and pockets an extra $40.

don’t trust you get the right change at drive up windows of fast food places either … those little teenage crooks are smarter than you think.

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**Author:** ![WhyNot](https://avatars.discourse-cdn.com/v4/letter/w/c77e96/32.png) [@WhyNot](https://boards.straightdope.com/u/WhyNot)\
**Post date:** [November 18, 2013, 8:59pm UTC](https://boards.straightdope.com/t/the-price-of-a-pizza/674049/50 "2013-11-18T20:59:44Z")

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> [@VinylTurnip](#):
>
> I used to work for the company in question. It should’ve been trivially easy to fix the order price and the bit about “making it up out of his own pocket” was complete horseshit. The manager was a douche.
> 
> It happened all the time that someone would place a delivery or pickup order and then show a coupon when it was time to pay. We always discounted the price. This is basically the same thing, except that no coupon was needed.

This is why I’d be suspicious that he was trying to scam me. Sure, it’s only $4, but 50 customers a week, and that’s some real money.

And that’s why I’d pay the $14 and then report his ass. Let he and his district manager sort it out; I know corporate will give me coupons to make up for it, and then some.

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**Author:** ![Cheesesteak](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/cheesesteak/32/3694_2.png) [@Cheesesteak](https://boards.straightdope.com/u/Cheesesteak)\
**Post date:** [November 18, 2013, 9:32pm UTC](https://boards.straightdope.com/t/the-price-of-a-pizza/674049/51 "2013-11-18T21:32:36Z")

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> [@Dewey\_Finn](#):
>
> Presumably the OP _did_ get a bottom-line price when he ordered but he didn’t bother to pay attention to what it was.

That’s kind of unfair, it’s not his job to catch a glitch in Pizza Hut’s operations. He noticed the error when he was asked to pay.

The manager should be able to void the sale and offer him the correct $10 price. This doesn’t even approach the idea of a customer trying to pull one over on the store, it’s granting a nationally advertised price point that the customer was expecting to get, and was entitled to, despite an error being made during the transaction process.

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**Author:** ![actualliberalnotoneofthose](https://avatars.discourse-cdn.com/v4/letter/a/e79b87/32.png) [@actualliberalnotoneofthose](https://boards.straightdope.com/u/actualliberalnotoneofthose)\
**Post date:** [November 18, 2013, 9:49pm UTC](https://boards.straightdope.com/t/the-price-of-a-pizza/674049/52 "2013-11-18T21:49:56Z")

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No one is “making the $4 up out of his pocket.” That’s bullshit. Maybe the owner, but I doubt it. I hate when people pull that, but even more so when it’s accepted as a given when it makes no sense at all.

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**Author:** ![CarnalK](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/carnalk/32/486_2.png) [@CarnalK](https://boards.straightdope.com/u/CarnalK)\
**Post date:** [November 18, 2013, 11:02pm UTC](https://boards.straightdope.com/t/the-price-of-a-pizza/674049/53 "2013-11-18T23:02:11Z")

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> [@Bob Ducca](#):
>
> The more appropriate question is to ask what planet you live on.

My grocery store does the same. The idea, I believe, is to distance themselves from any accusations of ‘bait and switch’ . I agree with others that it is hard to believe that the manager couldn’t fix the issue on his cash without it coming out of his own pocket.

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**Author:** ![UltraVires](https://avatars.discourse-cdn.com/v4/letter/u/ecccb3/32.png) [@UltraVires](https://boards.straightdope.com/u/UltraVires)\
**Post date:** [November 18, 2013, 11:16pm UTC](https://boards.straightdope.com/t/the-price-of-a-pizza/674049/54 "2013-11-18T23:16:47Z")

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> [@gigi](#):
>
> Meat Lover’s Stuffed Crust cannot be beat. However, my love for it means I have to scream at the TV when it says
> 
> ANY PIZZA ANY TOPPINGS $10!  
> Additional charge for stuffed crust and extra cheese.

That’s the point I was trying to make. The giant font just outright lies to you. If the ad said,

LARGE PIZZA $10  
Not really. They are $14

would some of you be arguing, “Hey, it says right there in the ad that it’s $14. What’s the problem?”

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**Author:** ![VinylTurnip](https://avatars.discourse-cdn.com/v4/letter/v/b2d939/32.png) [@VinylTurnip](https://boards.straightdope.com/u/VinylTurnip)\
**Post date:** [November 18, 2013, 11:58pm UTC](https://boards.straightdope.com/t/the-price-of-a-pizza/674049/55 "2013-11-18T23:58:54Z")

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> [@Mr\_Quatro](#):
>
> This manager may have done exactly that. Surely it wasn’t the first time this has happened they serve 500 pizzas a day easy if not more. He has the key to the cash register and he closes up at night and he re-writes ten tickets for ten dollars and pockets an extra $40.

I had to fire a delivery driver who was getting a suspiciously high number of “surprise coupons” (as we called them) at the door. I called several customers back and none of them had given him a coupon. He got a little greedy with the weekly mailer.

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**Author:** ![kaylasdad99](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/kaylasdad99/32/3398_2.png) [@kaylasdad99](https://boards.straightdope.com/u/kaylasdad99)\
**Post date:** [November 19, 2013, 9:53pm UTC](https://boards.straightdope.com/t/the-price-of-a-pizza/674049/56 "2013-11-19T21:53:30Z")

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> [@Cheesesteak](#):
>
> That’s kind of unfair, it’s not his job to catch a glitch in Pizza Hut’s operations. He noticed the error when he was asked to pay.

Whenever I order a pizza online _ **or** _ over the phone, either for delivery or for pickup, I’m notified when the order is submitted how much I’m going to be expected to pay. If it’s more than what I had been led to believe, I’m going to talk with them and have it corrected right away, not when it’s time for me to take custody of the pizza.

I can’t imagine any store operating differently than that, or any customer putting up with it.

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**Author:** ![Cheesesteak](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/cheesesteak/32/3694_2.png) [@Cheesesteak](https://boards.straightdope.com/u/Cheesesteak)\
**Post date:** [November 20, 2013, 1:30pm UTC](https://boards.straightdope.com/t/the-price-of-a-pizza/674049/57 "2013-11-20T13:30:46Z")

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> [@kaylasdad99](#):
>
> Whenever I order a pizza online _ **or** _ over the phone, either for delivery or for pickup, I’m notified when the order is submitted how much I’m going to be expected to pay. If it’s more than what I had been led to believe, I’m going to talk with them and have it corrected right away, not when it’s time for me to take custody of the pizza.

I appreciate that this is a better situation than the OPs. However, the transaction is not complete until both sides perform, the customer pays, the shop gives him the pizza.

The best time to find the error is pre-transaction, then mid transaction, then post transaction is the worst. So, this error was found mid-transaction, and one step later than in your case. Does this mean the customer is not entitled to a correction?

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**Author:** ![drewtwo99](https://avatars.discourse-cdn.com/v4/letter/d/d07c76/32.png) [@drewtwo99](https://boards.straightdope.com/u/drewtwo99)\
**Post date:** [November 20, 2013, 1:44pm UTC](https://boards.straightdope.com/t/the-price-of-a-pizza/674049/58 "2013-11-20T13:44:02Z")

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> [@VinylTurnip](#):
>
> I had to fire a delivery driver who was getting a suspiciously high number of “surprise coupons” (as we called them) at the door. I called several customers back and none of them had given him a coupon. He got a little greedy with the weekly mailer.

So you had a guy who was scamming his evil corporate overlords, and you played the part of the guy who hunted him down and fired his ass?

So not like you Vinyl Turnip!

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**Author:** ![Rushgeekgirl](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/rushgeekgirl/32/3715_2.png) [@Rushgeekgirl](https://boards.straightdope.com/u/Rushgeekgirl)\
**Post date:** [November 20, 2013, 1:59pm UTC](https://boards.straightdope.com/t/the-price-of-a-pizza/674049/59 "2013-11-20T13:59:17Z")

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I would have expected to get my four dollars or I’d never order from that company again. Why should you let them get away with overcharging? It’s the same as a retail store. You pay regular price then get home and realize you were not charged for the sale price. You go back and get a refund. Simple as that.

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**Author:** ![VarlosZ](https://avatars.discourse-cdn.com/v4/letter/v/d78d45/32.png) [@VarlosZ](https://boards.straightdope.com/u/VarlosZ)\
**Post date:** [November 20, 2013, 2:53pm UTC](https://boards.straightdope.com/t/the-price-of-a-pizza/674049/60 "2013-11-20T14:53:26Z")

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> [@kayaker](#):
>
> Pizza Hut, huh? I get my pizzas at a local shop that makes their own dough and hand tosses. The owner brews his own beer and takes me downstairs to sample his latest while my pie cooks. I pay around $18 but consider it a bargain.

Can’t tell if this is a funny caricature of a hipster … or if you just \*are \*that hipster.

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