# The UK State Pension department is playing mind games with me

**URL:** <https://boards.straightdope.com/t/the-uk-state-pension-department-is-playing-mind-games-with-me/804546>\
**Category:** Miscellaneous and Personal Stuff I Must Share\
**Created:** [December 15, 2017, 1:00am UTC](https://boards.straightdope.com/t/the-uk-state-pension-department-is-playing-mind-games-with-me/804546 "2017-12-15T01:00:11Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![SeniorCitizen007](https://avatars.discourse-cdn.com/v4/letter/s/8baadc/32.png) [@SeniorCitizen007](https://boards.straightdope.com/u/SeniorCitizen007)\
**Post date:** [December 15, 2017, 1:00am UTC](https://boards.straightdope.com/t/the-uk-state-pension-department-is-playing-mind-games-with-me/804546/1 "2017-12-15T01:00:11Z")

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I’ve just received (14th Dec) a letter asking me to telephone them to arrange a time for them to telephone me so that they can review what my financial circumstances were on 20th Oct last (my 75th birthday). If I fail to contact them by Dec 27th 60% of what I receive will be suspended. This will also result in my rent not being paid by the local authority. Back in Sep they sent me a letter saying they would shortly contact me by telephone seeking information about my financial cirvumstances on Oct 20th (my 75th birthday). Nothing happened so I rang them and was told they would soon contact me … they had not yet got round to dealing with my case. When I ring them I expect them to arrange to contact me some time next year.

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**Author:** ![nightshadea](https://avatars.discourse-cdn.com/v4/letter/n/7ba0ec/32.png) [@nightshadea](https://boards.straightdope.com/u/nightshadea)\
**Post date:** [December 15, 2017, 1:57am UTC](https://boards.straightdope.com/t/the-uk-state-pension-department-is-playing-mind-games-with-me/804546/2 "2017-12-15T01:57:16Z")

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lol it sounds like dealing with the us social security agency and anything to do with the state of California …

Just make sure you keep all papers they send and if there allowed to give you a name or employee number when ya call them write that down too

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**Author:** ![SeniorCitizen007](https://avatars.discourse-cdn.com/v4/letter/s/8baadc/32.png) [@SeniorCitizen007](https://boards.straightdope.com/u/SeniorCitizen007)\
**Post date:** [December 15, 2017, 1:21pm UTC](https://boards.straightdope.com/t/the-uk-state-pension-department-is-playing-mind-games-with-me/804546/3 "2017-12-15T13:21:20Z")

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> [@SeniorCitizen007](#):
>
> I’ve just received (14th Dec) a letter asking me to telephone them to arrange a time for them to telephone me so that they can review what my financial circumstances were on 20th Oct last (my 75th birthday). If I fail to contact them by Dec 27th 60% of what I receive will be suspended. This will also result in my rent not being paid by the local authority. Back in Sep they sent me a letter saying they would shortly contact me by telephone seeking information about my financial cirvumstances on Oct 20th (my 75th birthday). Nothing happened so I rang them and was told they would soon contact me … they had not yet got round to dealing with my case. When I ring them I expect them to arrange to contact me some time next year.

Problem solved … the letter was computer generated - nobody told it about Xmas. I’ve been assured that a human would decide if my money should be stopped.

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**Author:** ![Ludovic](https://avatars.discourse-cdn.com/v4/letter/l/7ab992/32.png) [@Ludovic](https://boards.straightdope.com/u/Ludovic)\
**Post date:** [December 15, 2017, 1:57pm UTC](https://boards.straightdope.com/t/the-uk-state-pension-department-is-playing-mind-games-with-me/804546/4 "2017-12-15T13:57:13Z")

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> [@SeniorCitizen007](#):
>
> I’ve been assured that a human would decide if my money should be stopped.

Uh oh.

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**Author:** ![PatrickLondon](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/patricklondon/32/4422_2.png) [@PatrickLondon](https://boards.straightdope.com/u/PatrickLondon)\
**Post date:** [December 16, 2017, 6:35am UTC](https://boards.straightdope.com/t/the-uk-state-pension-department-is-playing-mind-games-with-me/804546/5 "2017-12-16T06:35:56Z")

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Sounds a bit fishy to me. Double-check with [Contact the Pension Service - GOV.UK](https://www.gov.uk/contact-pension-service) and

[https://www.citizensadvice.org.uk](https://www.citizensadvice.org.uk) ›