# This is weird (question for ladies with Lunette cups) **URL:** \ **Category:** In My Humble Opinion\ **Created:** [February 15, 2010, 3:18pm UTC](https://boards.straightdope.com/t/this-is-weird-question-for-ladies-with-lunette-cups/529070 "2010-02-15T15:18:56Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Malleus\_Incus\_Stapes](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/malleus_incus_stapes/32/3293_2.png) [@Malleus\_Incus\_Stapes](https://boards.straightdope.com/u/Malleus_Incus_Stapes)\ **Post date:** [February 15, 2010, 3:18pm UTC](https://boards.straightdope.com/t/this-is-weird-question-for-ladies-with-lunette-cups/529070/1 "2010-02-15T15:18:56Z")
When you got your cup in the mail, did the package slip have a handwritten note underneath? Is this common business practice in Finland? Or do they just like me? šŸ˜• [QUOTE=the Lunette people] Hi Firstname, I included a sample of cup wash for you to try. Hope you like it. Thank you for your order! Illegible Signature [/quote] Iā€¦ am not sure what to make of this. ---
**Author:** ![TruCelt](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/trucelt/32/523_2.png) [@TruCelt](https://boards.straightdope.com/u/TruCelt)\ **Post date:** [February 15, 2010, 4:10pm UTC](https://boards.straightdope.com/t/this-is-weird-question-for-ladies-with-lunette-cups/529070/2 "2010-02-15T16:10:20Z")
Itā€™s been my experience that orders from overseas (especially Ireland and England) generally include some attempt to make me feel I have received personalized service. Or perhaps it is a symptom that I have, in fact, received personalized service. . . In some cases, itā€™s as simple as a person who worked hard to learn English and is happy to have a chance to use it in their business day. I wouldnā€™t be creeped out by it, although I certainly understand the feeling in connection with such a personal item. ---
**Author:** ![Ferret\_Herder](https://avatars.discourse-cdn.com/v4/letter/f/e47774/32.png) [@Ferret\_Herder](https://boards.straightdope.com/u/Ferret_Herder)\ **Post date:** [February 15, 2010, 4:15pm UTC](https://boards.straightdope.com/t/this-is-weird-question-for-ladies-with-lunette-cups/529070/3 "2010-02-15T16:15:08Z")
Just noting that Iā€™ve received little free samples with orders from tea companies and soap-making companies, too, typically with a small note. Iā€™m assuming they think/have research/whatever that personalized service improves customer satisfaction or reordering or something. Iā€™ll note that the samples did make me think good things about the companies I got them from, so maybe it works for stuff like that but can be ā€œweirdā€ for menstrual supplies. ---
**Author:** ![Jenny\_Linsky](https://avatars.discourse-cdn.com/v4/letter/j/d6d6ee/32.png) [@Jenny\_Linsky](https://boards.straightdope.com/u/Jenny_Linsky)\ **Post date:** [February 15, 2010, 6:43pm UTC](https://boards.straightdope.com/t/this-is-weird-question-for-ladies-with-lunette-cups/529070/4 "2010-02-15T18:43:39Z")
Iā€™m glad to hear you can get the Lunette in the US now. I have been wanting to try it for a while. Iā€™ve gotten little notes on my invoices and small free samples before. Usually itā€™s from a small company where the owner is fulfilling the orders themselves. The only reason I would think itā€™s odd for a menstrual cup order is that itā€™s kind of hard to get repeat business when you sell a product thatā€™s supposed to last for 10 years. ---
**Author:** ![needscoffee](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/needscoffee/32/1076_2.png) [@needscoffee](https://boards.straightdope.com/u/needscoffee)\ **Post date:** [February 16, 2010, 12:11am UTC](https://boards.straightdope.com/t/this-is-weird-question-for-ladies-with-lunette-cups/529070/5 "2010-02-16T00:11:05Z")
Iā€™d only be worried if they included their home phone number. ---
**Author:** ![Cat\_Fight](https://avatars.discourse-cdn.com/v4/letter/c/90ced4/32.png) [@Cat\_Fight](https://boards.straightdope.com/u/Cat_Fight)\ **Post date:** [February 16, 2010, 1:37am UTC](https://boards.straightdope.com/t/this-is-weird-question-for-ladies-with-lunette-cups/529070/6 "2010-02-16T01:37:35Z")
Not that weird for a smaller company, especially one thatā€™s got a bit of an artsy, alternative feel and relies on word-of-mouth. Just as long as your mail carrier doesnā€™t ask you how fresh youā€™re feelingā€¦ ---
**Author:** ![Manduck](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/manduck/32/256_2.png) [@Manduck](https://boards.straightdope.com/u/Manduck)\ **Post date:** [February 16, 2010, 1:46am UTC](https://boards.straightdope.com/t/this-is-weird-question-for-ladies-with-lunette-cups/529070/7 "2010-02-16T01:46:51Z")
I want to change my SDMB handle to **Illegible Signature**. ---
**Author:** ![Rigamarole](https://avatars.discourse-cdn.com/v4/letter/r/77aa72/32.png) [@Rigamarole](https://boards.straightdope.com/u/Rigamarole)\ **Post date:** [February 16, 2010, 2:05am UTC](https://boards.straightdope.com/t/this-is-weird-question-for-ladies-with-lunette-cups/529070/8 "2010-02-16T02:05:30Z")
> [@TruCelt](#): > > Itā€™s been my experience that orders from overseas (especially Ireland and England) generally include some attempt to make me feel I have received personalized service. Or perhaps it is a symptom that I have, in fact, received personalized service. . . I thought I had no business in this thread, based on the title, though on mouseover I realized it was in fact a topic I could contribute to. This happens in America too. When I first opened an account at Bank of America, I got a handwritten thank you note in the mail. Also, I had a similar experience with a spa-like business (yeah Iā€™m a man and I went to a spa, the shame) after visiting it once. I knew it was a grand ploy carefully designed to retain my business, but it made me feel special anyway. ---
**Author:** ![Ferret\_Herder](https://avatars.discourse-cdn.com/v4/letter/f/e47774/32.png) [@Ferret\_Herder](https://boards.straightdope.com/u/Ferret_Herder)\ **Post date:** [February 16, 2010, 2:13am UTC](https://boards.straightdope.com/t/this-is-weird-question-for-ladies-with-lunette-cups/529070/9 "2010-02-16T02:13:09Z")
> [@Jenny\_Linsky](#): > > Iā€™ve gotten little notes on my invoices and small free samples before. Usually itā€™s from a small company where the owner is fulfilling the orders themselves. The only reason I would think itā€™s odd for a menstrual cup order is that itā€™s kind of hard to get repeat business when you sell a product thatā€™s supposed to last for 10 years. Probably the cup wash is their attempt to get more repeat business, I bet. Most women would get the cup and then nada, so this is a good way to encourage future orders.